Trusted Agent profile · Essex

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Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

★★★★★ Excellent

4,991 reviews across 10 offices and 3 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,991 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,234

Reviews on Google

All 10 offices

Trustpilot logo

755

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Caroline, 21 January 2016Read the review from sellers

Buyers1 review

5.0 / 5 I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Elizabeth, 28 July 2017Read the review from buyers

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 4,115 reviews on Google only. Show every review

5/5

Google

A great experience and very professional team, Jason and frank where great and sold our house in 4 days. Thank you.

Perry · 22 August 2019 · Balgores Gravesend

5/5

Google

Brilliant experience with balgores, very helpful and did everything they could to help get me into my property would 100% recommend and would 100% use again if ever needed

Georgieanastasia · 22 August 2019 · Balgores Gravesend

5/5

Google

The staff were fantastic, guiding my first buy through every stage. Could not fault the service and support given throughout. Thank you

Gail · 22 August 2019 · Balgores Gravesend

5/5

Google

Great contact, very, very nice service. We recivreced a lot of help with everything from the Balgored Lettings team. I definitely can recommend it to everyone☺️

Justyna · 22 August 2019 · Balgores Gravesend

5/5

Google

Brought my 1st property with balgores gravesend and it wasn’t exactly easy!! But Connor Murphy (and sometimes Jason) helped me all the way and made sure I knew and understood what was happening the whole time, top service and nice people would 100% recommend to everyone!!!

Dan · 22 August 2019 · Balgores Gravesend

5/5

Google

We had such a great experience with the team at Balgores. They communicated with us every step of the way, were friendly, efficient and really went above and beyond. Would highly recommend.

Nichola · 22 August 2019 · Balgores Gravesend

5/5

Google

I have used the mortgage broker (Ian Weedon) in the branch twice before to remortgage my property. Both times Ian made the mortgage process easy and stress free with regular updates so I knew where we were with the application. I also have recommended him to friends and family and he's doing my sons life cover. 5 star service

Ian · 22 August 2019 · Balgores Gravesend

5/5

Google

I found the the team very efficient and responsive when sorting out my property. In particular Francesca and daniella were very helpful and organised in sorting it all out for me, and when I went in to the agency to collect my keys on the day they were both very warm and friendly to talk to. Excellent customer service.

Matthew · 22 August 2019 · Balgores Gravesend

5/5

Google

Belgores are professional and maintains a high level of communication at all times. Frank has been really helpful throughout this process with viewing properties and answering all my questions regarding the properties. Will definitely recommend.

Ladi · 22 August 2019 · Balgores Gravesend

5/5

Google

I have recently let a property from Balgores- Gravesend and I found the staff very polite and reliable. Francesca was excellent with the process of getting this place. We are very grateful for their services and can now enjoy our new home🏠 …

Summer · 22 August 2019 · Balgores Gravesend

5/5

Google

Thanks to all the team for all the hard work they put in to selling my home, making the sale go as smoothly as possible. I found the staff helpful and courteous at all stages of the transaction. I'm now settled in my new home which, without the swift and professional actions of Kam and his team, we may not have secured.

Hazel · 22 August 2019 · Balgores Gravesend

5/5

Google

I was very impressed by the service provided by the letting team at Balgores, everyone was so professional and helpful. A big thanks to Gavin for helping me sort out the final paperwork! A super speedy turnaround, from viewing to collecting the keys. I would highly recommend Balgores if you are looking for somewhere to rent!

Helen · 22 August 2019 · Balgores Gravesend

5/5

Google

Purchasing my first property was made easy and quick by the branch manager Andrew Perry. The process from start to finish took little over 2 months and Andrew worked hard to help me purchase the property for a really good price. Would highly recommend Balgores and I’m sure I’ll be going back in the future.

Benjamin · 22 August 2019 · Balgores Gravesend

5/5

Google

Balgores definitely provided me with a brilliant service and I will now never use anyone but them going forward! Charisse and Toni were great along the way and I will be forever grateful. There were a few hiccups along the way but they certainly done an amazing job. Will recommend to anyone I know!

Jack · 22 August 2019 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

I have used Balgores for the past 6 years as they always provide me with professional advice along with providing a personal service. I will continue to use Rob and the team.

Simon · 22 August 2019 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

I have recently rented a property through Balgores Lettings in Romford and have been more than happy with the service received by Rob and Victoria. They dealt with all questions and queries and I was never too much trouble. If you're looking for an agency get in touch with Balgores.

Owen · 22 August 2019 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

Great service! Dealt mainly with Toni but everyone in the office was very helpful when I called. Viewed a few properties through the branch and found them very professional and understanding of my requirements. Would recommend!

Jessica · 22 August 2019 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

A big thank you to Gavin and all the team for the smooth quick sale (sold immediately) of our property. Very helpful and easy to contact and kept up to date of whole process. Gavin a pleasure to deal with.

Donna · 22 August 2019 · Balgores Romford (5-6 Station Chambers Victoria Road)

5/5

Google

Great service from Sean, Ryan, Louise and the rest of the team at Balgores. They were efficient and went above and beyond in their efforts from start to finish. Would have no hesitation in recommending them.

Luke · 22 August 2019 · Balgores Romford (5-6 Station Chambers Victoria Road)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Balgores is among the ESTAS 2026 winners.

  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East

ESTAS 2026: 4 Best in Postcode across four branches.

ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.

ESTAS awards by year, 2017 to 2025

  • 2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners

  • 2018 1 Silver ESTAS 2018 winners

    • SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings

  • 2017 1 Gold and 1 Silver ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
    • SilverESTAS 2017: Lettings (Landlords), South East (Essex)

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Balgores is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Balgores is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.

Lettings Agency of the Year by year, 2013 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

More industry awards: The Negotiator Awards

The Negotiator Awards

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.

Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.

Negotiator Awards by year, 2014 to 2017

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.

Reviews may appear on more than one platform.

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