5/5
GoogleThank you to Balgores and Lauren for all your help.
Trusted Agent profile · Essex
Verified
Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more
★★★★★
4,991 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,991 reviews on three platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
Buyers1 review
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Our offices
Balgores's 10 offices, most reviewed first. Each has its own page.
- Balgores Gravesend172-173 Parrock Street, DA12 1EY1,276 reviews · 528 on Google (4.8)53 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL1,259 reviews · 510 on Google (4.6)33 in the last 90 days
- Balgores Chelmsford2 Tindal Square, CM1 1EH886 reviews · 886 on Google (4.7)19 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL650 reviews · 650 on Google (4.6)23 in the last 90 days
- Balgores Basildon28 Southernhay, SS14 1EL558 reviews · 558 on Google (4.7)18 in the last 90 days
- Balgores Upminster63 Station Road, RM14 2SU493 reviews · 492 on Google (4.9)16 in the last 90 days
- Balgores Romford (5-6 Station Chambers Victoria Road)5-6 Station Chambers Victoria Road, RM1 2HS293 reviews · 292 on Google (4.2)12 in the last 90 days
- Balgores South Woodham Ferrers5-7 Baron Road, CM3 5XQ265 reviews · 265 on Google (4.8)3 in the last 90 days
- Balgores Romford (3 Old Mill Parade Victoria Road)3 Old Mill Parade Victoria Road, RM1 2HU217 reviews · 217 on Google (4.6)0 in the last 90 days
- Balgores Hayes7 St. Thomas Road, CM14 4DB113 reviews · 113 on Google (4.6)1 in the last 90 days
Reviews on Google
Showing 4,115 reviews on Google only. Show every review
Google5/5
GoogleI am happy giving me a good service thanks to BALGORES AGENCY.
5/5
GoogleGreat service from Balgores. Super fast response to our enquiries. Very happy, would strongly recommend.
5/5
GoogleVery Happy with the service Balgores provided and Daniella is a diamond with a great attitude, would 100% recommend
5/5
GoogleExcellent estate agents, very thorough and worked tirelessly to support us in getting into our new home promptly - thank you
5/5
GoogleReally impressed with the quality of service received. Staff are always helpful and efficient. Provided weekly updates throughout marketing and sale period. Would recommend.
5/5
GoogleStaff are always helpful and efficient. Really friendly. I was very impressed with the quality of service received. Communication was key, they provided regular updates throughout the whole process. Have recommended to friends and will continue to do so.
5/5
GoogleEveryone at the branch were amazing and so friendly! I went to view a property and a week later I picked up the keys! Couldn't rate them high enough in my opinion.
4/5
GoogleVery communicative and very quick at responding and sorting problems - the online docusign service made the process seamless. Special mention to Francesca who couldn’t have been more helpful; she was always on hand to offer advice, thank you!
5/5
GoogleFran ( gravesend branch) was very professional and helpful in supporting us to find tennants. Her advise and expertise helped us to make right choices. very happy with the overall service. Thank you!
5/5
GoogleBalgores have been fantastic in our recent move. I definitely recommend them. Very professional and friendly. Would use again
5/5
GoogleJust sold my house it was on the market for 4 weeks with Balgores, excellent service by all members of staff at Balgores, and a big thank you to mr Gill for keeping me up to date with the process of the sale of my property.
5/5
GoogleI highly recommend Balgores to anyone looking to buy or sell their house. The service we received was second to none and our house sale went through in record time. Very pleased!!
5/5
GoogleWould highly recommend Balgores, the team there are fantastic. Providing constant updates, easy to get hold of, friendly and helpful. Very supportive throughout and put us onto an excellent solicitor too.
5/5
GoogleBalgores of Gravesend were so helpful in finding me the perfect place to live in a new area. Daniella was incredibly professional and punctual but kept a warm about her which made the service feel personal to me exclusively!
5/5
GoogleHaving experienced the service of both the Sales and Lettings departments I can highly recommend the Balgores Gravesend Branch. An experienced and professional approach is always guaranteed from Andrew and his team. Keep up the great work!
5/5
GoogleFrom start to finish Balgores Gravesend has been fantastic. Staff (Conner & Andrew) were in constant communication through the buying process. They explained the process to us since we were first time buyers. Would definitely use again if buying another home in the Gravesend area. Barrington Llewellyn
5/5
GoogleHighly recommended! All the team at Balgores are fantastic and very efficient. Thank you Connor for making the sale of our house as relaxed and stress free as possible. An easy 5stars all round.
5/5
GoogleBalgores, Gravesend provided a fantastic lettings service. I truly can't recommend them enough. They were efficient, tenacious and communicated well with me at all times. Thank you Balgores - you've made this transaction smooth and uncomplicated for me.
5/5
GoogleThe team at Balgores Gravesend (Lettings) have been the best! They have gone above and beyond to help us let out our property. They are very friendly, personable and professional. They get the job done efficiently and quickly. I highly recommend them to anyone looking to let out their property!
5/5
GoogleRating only, no written review.
5/5
GoogleFriendly and very professional! Abbie is awesome!! Highly recommend
5/5
GoogleHighly recomended! Professional and quick service. Pleasure to meet Balgores team.
5/5
GoogleExtremely happy with the service,always updated throughout the process,never had to ask or complain about everything. Big up to Connor for his work and thank you again.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Balgores is among the ESTAS 2026 winners.
- WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East
ESTAS 2026: 4 Best in Postcode across four branches.
- Best in Postcode (4)ESTAS Best in Postcode 2026
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 2025
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
- GoldESTAS 2025: Best Local Group (2-5 Offices) in the UK, Sales
- BronzeESTAS 2025: Best Local Group (2-5 Offices) in the UK, Lettings
- WinnerESTAS 2025: Best Local Agency Group (2-5 offices) by Region, South East
- WinnerESTAS 2025: Best Local Estate Agency Group (2-5 offices) by Region, South East
- Best in Postcode (2)ESTAS Best in Postcode 2025
2018 1 Silver ESTAS 2018 winners
- SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
2017 1 Gold and 1 Silver ESTAS 2017 winners
- GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
- SilverESTAS 2017: Lettings (Landlords), South East (Essex)
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
EA Masters
Balgores is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 2020
2020 2 awards EA Masters 2020 winners
- Award winning agency (2)EA Masters 2020
- London
- East London
2019 2 awards EA Masters 2019 winners
- Award winning agency (2)EA Masters 2019
- East of England
- East London Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Lettings Agency of the Year Awards
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
- SilverLettings Agency of the Year Awards 2016: Best East of England Lettings Agency (Medium)
- SilverLettings Agency of the Year Awards 2016: Best Property Management 501 to 1000 Properties Lettings Agency
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 2015
2015 1 Bronze Lettings Agency of the Year Awards 2015 winners
- BronzeLettings Agency of the Year Awards 2015: Best Property Management 501 to 1000 Properties Lettings Agency
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
- SilverLettings Agency of the Year Awards 2013: Best East of England Lettings Agency (Medium)
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
More industry awards: The Negotiator Awards
The Negotiator Awards
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 2017
2017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
- GoldThe Negotiator Awards 2017: East of England Agency of the Year
- BronzeThe Negotiator Awards 2017: Property Management Department of the Year
- BronzeThe Negotiator Awards 2017: Medium Lettings Agency of the Year
2016 1 Gold The Negotiator Awards 2016 winners
- GoldThe Negotiator Awards 2016: Property Management Department of the Year
2015 2 Gold The Negotiator Awards 2015 winners
- GoldThe Negotiator Awards 2015: Medium Estate Agency of the Year (4-11 branches)
- GoldThe Negotiator Awards 2015: Property Management Department of the Year
2014 1 Gold The Negotiator Awards 2014 winners
- GoldThe Negotiator Awards 2014: East of England Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
Want Balgores to help?
Send Balgores a message.
Questions about Balgores
Which Balgores office has the most reviews?
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
Where are the Balgores offices?
The 10 Balgores offices, by town:
- Basildon: 28 Southernhay, Basildon, Essex, SS14 1EL
- Brentwood: 7 St. Thomas Road, Brentwood, Essex, CM14 4DB
- Chelmsford: 2 Tindal Square, Chelmsford, Essex, CM1 1EH
- Gravesend: 172-173 Parrock Street, Gravesend, DA12 1EY
- Hornchurch (1 North Street): 1 North Street, Hornchurch, RM11 1RL
- Hornchurch (1 North Street): 1 North Street, Hornchurch, Essex, RM11 1RL
- Romford (3 Old Mill Parade Victoria Road): 3 Old Mill Parade Victoria Road, Romford, Essex, RM1 2HU
- Romford (5-6 Station Chambers Victoria Road): 5-6 Station Chambers Victoria Road, Romford, Essex, RM1 2HS
- South Woodham Ferrers: 5-7 Baron Road, South Woodham Ferrers, Essex, CM3 5XQ
- Upminster: 63 Station Road, Upminster, Essex, RM14 2SU
Has Balgores won any awards?
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
