Trusted Agent profile · Essex
Verified
★★★★★
4,992 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,992 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Showing 4,116 reviews on Google only. Show every review
5/5
GoogleI would like to say a big thank you to Mike and the rest of staff in Chelmsford office. I used a different agency before so I didn't know if I was doing the right thing by changing a different one this thime. But I received a best service …
5/5
GoogleExcellent service from Danny in Chelmsford and Suzanne in the Romford branch. The whole process of buying and selling through Balgores has been seamless. From initial viewing our new property to selling our old property it was 2 weeks! …
5/5
GoogleBrad & Will have both been excellent in helping us sell out apartment in the city centre. After finding a buyer before even marketing the property, to have that buyer back out due to their mortgage provider. They quickly found another buyer …
5/5
GoogleWe are very pleased with the service received from Balgores Chelmsford, especially Allannah who was fantastic, finding us a buyer in a difficult market. Would thoroughly recommend working with Allannah as she was really friendly …
5/5
GoogleWe bought and sold with Balgores. After many unsuccessful attempts to move through other agents and being gazumped (yes! It still happens) twice, we were understandably anxious about the sale going through on our ideal home. Balgores …
5/5
GoogleBrad and the team have been incredibly helpful with handling the sale of our house. I was always able to contact somebody who knew what was going on with the sale. Brad had some great ideas to make the house more appealing in the current …
5/5
GoogleI sold my property through Allannah at Balgores after being unsuccessful with another agent. Allannah is very professional, giving full attention to detail and was a pleasure to work with. Through hard work she obtained positive viewings …
5/5
GoogleHaving initially put our house on the market with another agent with no interest at all after three months, it was a pleasure to work with Danny. He advised us about the importance of professional photos, and booked them straight away. We …
1/5
GoogleUnfortunately I have to give Balgores one star which is far too generous. My car was in the garage for 7 weeks for a small dent and scrape on the right wing. That is just the beginning. My car was picked up and it was working perfectly. 7 weeks later it was dropped off with no Petrol and the battery was flat. I was informed by the estimator who I could not understand that the car had an electrical problem which caused the battery to be flat and also the sat nav, CD etc not to work. Absolute nonsense. I will be getting a solicitor to look into this and carry out the necessary procedures. I am now left with a car that does not work.
1/5
GoogleUnfortunately I have to give Balgores one star which is far too generous. My car was in the garage for 7 weeks for a small dent and scrape on the right wing. That is just the beginning. My car was picked up and it was working perfectly. 7 …
5/5
GoogleI’ve been working with Balgores for several years now and they provide an amazing service. Very responsive, good communication and helpful. All the team is very professional. Charisse is my main contact and it’s a pleasure to work with her. …
1/5
GoogleTotally wasted my time Victoria Zafirova from this office was extremely rude and useless! She had shown us a flat and after we ‘ve put a deposit to secure the property, She didn’t do …
5/5
GoogleSarah at Balgores has made our experience as first time buyers stress-free and uncomplicated. Sarah was always on hand to answer any questions quickly and efficiently in a friendly and professional manner.
5/5
GoogleMark has been a great help to my partner and I throughout the process of securing the accommodation that was perfect for us. Great, friendly customer service.
4/5
GoogleBalgores Romford Letting team were great in finding tenants for our property. the process was swift and quick. Thanks Toni and the team.
5/5
GoogleBalgores Romford have been simply fantastic! Having not moved home for 16 years we were quite nervous about the whole process of buying and selling again. Jack and Ryan in particular were amazing and held our hand, so to speak, throughout the whole process. Moving home is extremely stressful but having a team like Balgores Romford behind you is just what you need to help you through the experience. They are professional, friendly and really lovely people to deal with. Thanks for everything Balgores!
5/5
GoogleWe have just used Balgores Lettings for our first investment property and they have been outstanding throughout. Paul came to the property and explained everything to us in great detail. They found us the perfect couple as tenants within two days and they moved in with in 14 days. Would definitely recommend.
5/5
GoogleWe have just exchanged, completing on Friday! Balgores have been professional throughout, happy to speak to you about anything no matter how trivial. I have spoken to nearly everyone from Accounts to Lettings and then Sales! Sean has always been available, Jo, both Sarah’s and if I missed anyone out sorry! This is not the first time I have used Balgores and would recommend them to anyone!
5/5
GoogleJust found a one bedroom flat through Balgores and the experience has been first class. We have never rented before and Frazer showed us four properties to choose from, he thoroughly went through the process in great detail. Emily also kept us updated everyday and we are now settled in our new property.
5/5
GoogleRating only, no written review.
1/5
GoogleFor anyone who changes there mind about moving they spam you with emails to get you to sell your house cuz they don’t care about you they care about the money
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5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 20252025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold and 1 Silver ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 20152015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 20172017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
