5/5
GoogleInitially the price quoted was shockingly high but we were assured that the service we would receive would be worth it....and they were right. We felt supported and informed throughout the whole process. Special mention for Marie for …
Trusted Agent profile · Essex
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Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more
★★★★★
4,992 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,992 reviews on two platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
Buyers1 review
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Our offices
Balgores's 10 offices, most reviewed first. Each has its own page.
- Balgores Gravesend172-173 Parrock Street, DA12 1EY1,276 reviews · 528 on Google (4.8)53 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL1,259 reviews · 510 on Google (4.6)32 in the last 90 days
- Balgores Chelmsford2 Tindal Square, CM1 1EH886 reviews · 886 on Google (4.7)19 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL650 reviews · 650 on Google (4.6)22 in the last 90 days
- Balgores Basildon28 Southernhay, SS14 1EL558 reviews · 558 on Google (4.7)18 in the last 90 days
- Balgores Upminster63 Station Road, RM14 2SU493 reviews · 492 on Google (4.9)16 in the last 90 days
- Balgores Romford (5-6 Station Chambers Victoria Road)5-6 Station Chambers Victoria Road, RM1 2HS293 reviews · 292 on Google (4.2)12 in the last 90 days
- Balgores South Woodham Ferrers5-7 Baron Road, CM3 5XQ265 reviews · 265 on Google (4.8)3 in the last 90 days
- Balgores Romford (3 Old Mill Parade Victoria Road)3 Old Mill Parade Victoria Road, RM1 2HU217 reviews · 217 on Google (4.6)0 in the last 90 days
- Balgores Hayes7 St. Thomas Road, CM14 4DB114 reviews · 114 on Google (4.6)2 in the last 90 days
Reviews on Google
Showing 4,116 reviews on Google only. Show every review
Google5/5
GoogleBalgores provided us with first class service from initial contact, to marketing the property to completion. Special thanks to Clive and the team for his advice and assurance throughout the …
5/5
GoogleGreat service, prompt assistance from Sarah O which made the purchase of my flat a painless experience! …
1/5
GoogleFrom the start we was bullied and pressured to use balgores for everything our offer was accepted and they pestered the life out of us and the broker, when ready to send in a surveyor I was told it was vued yesterday and sold for …
5/5
GoogleWould defiantly recommend Balgores if you are looking for a rental property and also recommend Masum Miah. He made the process very simple and explained everything to me in full details …
5/5
GoogleGreat customer service/care. Me and my partner (First time buyers) brought a house through balgores basildon last week. We were shown around by an estate agent who was great. Very help full. We also went back a few weeks later to do some …
5/5
GoogleGood experience from start to finish. Found a buyer for our property very quickly and the whole selling process with Balgores was very smooth. They kept in touch with regular updates and were always available to offer any help. All staff …
5/5
GoogleWe bought a property through Balgores Basildon, they kept on top of the purchase keeping us informed with anything and everything we needed, Joseph was our original agent and he was fantastic, well spoken and polite, once we decided on the …
5/5
GoogleHaving dealt with Balgores a lot, I can honestly at they get the sales through efficiently and smoothly assisting where ever they can. Sarah in particular is fantastic in assisting with conveyancing matters to ensure the sale completes in a …
5/5
GoogleWe highly recommend Balgores. They very quickly found a buyer, but where they really excelled was staying involved throughout and chasing all parties and pushing the property through by constantly communicating up and down the chain. …
5/5
GoogleBought house last year through these guys, could not recommend them more! starting from house viewing with agent and finishing with collecting keys.. Special thanks to Sarah Oakley for always being there to answer questions we had and also …
5/5
GoogleI personally dealt with Sarah the most throughout my purchase of a property through Balgores Basildon. Sarah was very professional at all times and remained calm but firm throughout and was always positive and determined even when things …
4/5
GoogleMy husband and I have had an overall great experience with the purchase of a bungalow. We did have some issues at the start with one of the agents but this was soon sorted. Overall the mortgage adviser Lucy and sales professor Sarah were …
5/5
GoogleWe was recommended to speak to an mortgage advisor when calling balgores to look at properties, myself and my husband made an appointment with Lucy. I was not expecting the service she has given us from day one of meeting her. I can …
1/5
GoogleIf possible I would have given -5 stars, this agency is totally ridiculous. I booked to view a flat and I was literally 5 minutes late called Misha the lady from the agency who was meant to show me the flat and she just left.. I told her …
5/5
GoogleBalgores helped us move into our first apartment. Mr. Paul Loding was a pleasure to have as our real estate agent. Mr. Paul never left any questions unanswered and always responded promptly. He helped us view few properties and compare the …
5/5
GoogleBalgores went above and beyond! Within moments of requesting to view one of their properties from rightmove I had a young lady Misha contact me for a viewing straight away, within hours I was at the property I had seen online. Unfortunately …
5/5
GoogleIt is very rare in business and in life you can work with people who “will do what they say” and keep you informed at every step. …
5/5
GoogleFound Josh and Sarah very helpful within the Basildon Branch. Josh- was great arranging the viewing and wasn't worried about the time as long as we were happy. …
5/5
GoogleMany thanks to all the team at Balgores Basildon for their efforts in helping me purchase my first property. Notable thanks to Lucy, my adviser for securing my mortgage and to Sarah for her constant updates as we went through the sales …
2/5
GoogleHappy to get your cash, but then it all went down hill after that. Its a shame really as this was our first experience of the rental market and the distance from where we are to Basildon didnt help. All communication was done …
5/5
GoogleHad an enjoyable vexperience with Balgores Basildon whilst looking for a property, the staff I dealt with on viewings and on the phone were very polite and professional, and showed more enthusiasm towards to the properties they were showing …
5/5
GoogleSince dealing with Balgores, I cannot say a bad word about them. They are efficient and professional. Everything about them oozes a personal touch and I am so glad we are using them. They are very quick on the ball and get things done fast …
5/5
GoogleBalgores were great from start to finish. Firstly we dealt with Sean (Grant), who came to do the estimate. Sean was very helpful in helping us understand the process of buying and selling a property. Sean's knowledge also helped us sell …
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Awards
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Balgores is among the ESTAS 2026 winners.
- WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East
ESTAS 2026: 4 Best in Postcode across four branches.
- Best in Postcode (4)ESTAS Best in Postcode 2026
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 2025
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
- GoldESTAS 2025: Best Local Group (2-5 Offices) in the UK, Sales
- BronzeESTAS 2025: Best Local Group (2-5 Offices) in the UK, Lettings
- WinnerESTAS 2025: Best Local Agency Group (2-5 offices) by Region, South East
- WinnerESTAS 2025: Best Local Estate Agency Group (2-5 offices) by Region, South East
- Best in Postcode (2)ESTAS Best in Postcode 2025
2018 1 Silver ESTAS 2018 winners
- SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
2017 1 Gold and 1 Silver ESTAS 2017 winners
- GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
- SilverESTAS 2017: Lettings (Landlords), South East (Essex)
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
EA Masters
Balgores is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 2020
2020 2 awards EA Masters 2020 winners
- Award winning agency (2)EA Masters 2020
- London
- East London
2019 2 awards EA Masters 2019 winners
- Award winning agency (2)EA Masters 2019
- East of England
- East London Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Lettings Agency of the Year Awards
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
- SilverLettings Agency of the Year Awards 2016: Best East of England Lettings Agency (Medium)
- SilverLettings Agency of the Year Awards 2016: Best Property Management 501 to 1000 Properties Lettings Agency
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 2015
2015 1 Bronze Lettings Agency of the Year Awards 2015 winners
- BronzeLettings Agency of the Year Awards 2015: Best Property Management 501 to 1000 Properties Lettings Agency
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
- SilverLettings Agency of the Year Awards 2013: Best East of England Lettings Agency (Medium)
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
More industry awards: The Negotiator Awards
The Negotiator Awards
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 2017
2017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
- GoldThe Negotiator Awards 2017: East of England Agency of the Year
- BronzeThe Negotiator Awards 2017: Property Management Department of the Year
- BronzeThe Negotiator Awards 2017: Medium Lettings Agency of the Year
2016 1 Gold The Negotiator Awards 2016 winners
- GoldThe Negotiator Awards 2016: Property Management Department of the Year
2015 2 Gold The Negotiator Awards 2015 winners
- GoldThe Negotiator Awards 2015: Medium Estate Agency of the Year (4-11 branches)
- GoldThe Negotiator Awards 2015: Property Management Department of the Year
2014 1 Gold The Negotiator Awards 2014 winners
- GoldThe Negotiator Awards 2014: East of England Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
Want Balgores to help?
Send Balgores a message.
Questions about Balgores
Which Balgores office has the most reviews?
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
Where are the Balgores offices?
The 10 Balgores offices, by town:
- Basildon: 28 Southernhay, Basildon, Essex, SS14 1EL
- Brentwood: 7 St. Thomas Road, Brentwood, Essex, CM14 4DB
- Chelmsford: 2 Tindal Square, Chelmsford, Essex, CM1 1EH
- Gravesend: 172-173 Parrock Street, Gravesend, DA12 1EY
- Hornchurch (1 North Street): 1 North Street, Hornchurch, RM11 1RL
- Hornchurch (1 North Street): 1 North Street, Hornchurch, Essex, RM11 1RL
- Romford (3 Old Mill Parade Victoria Road): 3 Old Mill Parade Victoria Road, Romford, Essex, RM1 2HU
- Romford (5-6 Station Chambers Victoria Road): 5-6 Station Chambers Victoria Road, Romford, Essex, RM1 2HS
- South Woodham Ferrers: 5-7 Baron Road, South Woodham Ferrers, Essex, CM3 5XQ
- Upminster: 63 Station Road, Upminster, Essex, RM14 2SU
Has Balgores won any awards?
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
