5/5
GoogleThe team at Balgores Romford are incredibly proactive. Minutes after I filled out their online request form I got a call from a member of the team, and a few hours later, Liam had valued my property and put it up on the market. Shortly …
Trusted Agent profile · Essex
Verified
Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more
★★★★★
4,992 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,992 reviews on two platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
Buyers1 review
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Our offices
Balgores's 10 offices, most reviewed first. Each has its own page.
- Balgores Gravesend172-173 Parrock Street, DA12 1EY1,276 reviews · 528 on Google (4.8)53 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL1,259 reviews · 510 on Google (4.6)32 in the last 90 days
- Balgores Chelmsford2 Tindal Square, CM1 1EH886 reviews · 886 on Google (4.7)19 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL650 reviews · 650 on Google (4.6)22 in the last 90 days
- Balgores Basildon28 Southernhay, SS14 1EL558 reviews · 558 on Google (4.7)18 in the last 90 days
- Balgores Upminster63 Station Road, RM14 2SU493 reviews · 492 on Google (4.9)16 in the last 90 days
- Balgores Romford (5-6 Station Chambers Victoria Road)5-6 Station Chambers Victoria Road, RM1 2HS293 reviews · 292 on Google (4.2)12 in the last 90 days
- Balgores South Woodham Ferrers5-7 Baron Road, CM3 5XQ265 reviews · 265 on Google (4.8)3 in the last 90 days
- Balgores Romford (3 Old Mill Parade Victoria Road)3 Old Mill Parade Victoria Road, RM1 2HU217 reviews · 217 on Google (4.6)0 in the last 90 days
- Balgores Hayes7 St. Thomas Road, CM14 4DB114 reviews · 114 on Google (4.6)2 in the last 90 days
Reviews on Google
Showing 4,116 reviews on Google only. Show every review
Google5/5
GoogleI had my property up with Balgores Romford and most of my dealings were with Anj. Anj is a very friendly and professional individual who always found time to answer any questions I had. I also dealt with Ryan and Sean from time to time, …
5/5
GoogleI would highly recommend Gavin & the team at Balgores Romford for their immeasurable service provided. …
5/5
GoogleRian Davis was very professional and hard working. We finally got the house we wanted and thanks to Rian and Jake. Rian has this unique quality to show you the kind of house you want. I only meet him once to view a property which I didn't …
5/5
GoogleFrom start to finish, the Service I received from Rian Davis at Balgores Romford was impeccable. Nothing was too much trouble, every query I had was dealt with in a swift and professional manner, and being a first time buyer I had plenty of …
5/5
GoogleVery pleased with the assistance received from Jack with going through the selling process . …
5/5
GoogleI don’t know if I’m allowed to mention names on here but I can’t not help it but to say that Musi from Balgores in Upminster gave the best customer service ever and I personally learnt from it. It took me literally a second to make the …
5/5
GoogleChris impressed us with the way he kept following up on the progress of our house hunting and letting service need. When the time finally came for us to start letting our property, Chris met up with us and offered a more reasonable fee, so …
5/5
GoogleI wanted to leave a review for Musi from Upminster Balgores. He was very detailed with his recommendations and he took the time over the weekend to show me and my partner a few properties in Upminster and Hornchurch. …
5/5
GoogleThank you so much MUSI for all the help! You have helped us find the best property and we are super happy! We cannot thank you enough! Best customer service provided, thank you so much!! …
5/5
GoogleAn uplifting experience. From the onset, the professionalism shown, the charismatic approach from Courtney at the Upminster Lettings branch, in promptly responding to my initial email enquiry making this whole process seamless throughout. …
5/5
GoogleFantastic service from Courtney,pleasure to deal with, thanks very much ! Courtney has been fantastic from start to finish on my new home! …
5/5
GoogleI recently found myself back trying to purchase a property, I'm on the wrong side of the mid 50's and was a little concerned about the availability of a suitable mortgage that would meet my needs and it needed to be of a competitive rate. …
1/5
GoogleAs soon as they started managing my flat there were problems with every task including taking 3 weeks to replace a heater. When I complained I had the property manager lying about my tenant saying it was their fault they hadn’t been …
5/5
GoogleRight from day one when I called in to enquire to when I moved in, the experience was Amazing. Spoke to gentleman called Musi, he was very helpful with finding the right …
5/5
GoogleThank musi who helped us find the perfect home you are a excellent human and I have never experienced such amazing service. I was impressed on how you supported us from viewing to moving in also supporting us with arranging our utility …
5/5
GoogleHighly recommend BALGORES and the MAB team, very professional and helpful, providing excellent customer service, always available to go the extra mile to ensure the whole process is running smoothly. …
5/5
GoogleWe used Courtney from Balgores and very happy we did! She had us moved in from start to finish in under a week. Always kept us up to date with what was going on too. Very understanding And always willing to help! Even when we had a few …
5/5
GoogleWe have used Balgores of Upminster for the past four years. I would highly recommend their services to friends and family. As landlords, we are explicit about the type of tenant we'd feel comfortable …
5/5
GoogleI would highly recommend Balgores of Upminster. Their photography/marketing of our property was excellent. Our house sold quickly and the staff are very professional, friendly and gave us regular updates throughout. They are a very …
5/5
GoogleI can only say good things about the whole team at Balgores Upminster. After my property having been listed with a different agent for absolutely months to no avail - just continual price drops, Daniel promised to sell my property. They …
5/5
Googlewhen searching for my first property I came across Balgores and have been nothing but impressed by the way have dealt with me. everyone at their office is so friendly and welcoming and always happy to help …
5/5
GoogleTop class service from Andrew Perry at Gravesend who went above and beyond to sell our house. Having used 2 other estate agents Balgores stood head n shoulders above in professionalism, advising us and getting the job done quickly. He listened and delivered. Thank you.
1/5
GoogleReally disappointed with the person that came out from balgores. Had an attitude and decided to value my property to sell rather then what it was worth, I then see that they have recently put a property up around the corner for 50k more …
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Awards
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Balgores is among the ESTAS 2026 winners.
- WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East
ESTAS 2026: 4 Best in Postcode across four branches.
- Best in Postcode (4)ESTAS Best in Postcode 2026
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 2025
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
- GoldESTAS 2025: Best Local Group (2-5 Offices) in the UK, Sales
- BronzeESTAS 2025: Best Local Group (2-5 Offices) in the UK, Lettings
- WinnerESTAS 2025: Best Local Agency Group (2-5 offices) by Region, South East
- WinnerESTAS 2025: Best Local Estate Agency Group (2-5 offices) by Region, South East
- Best in Postcode (2)ESTAS Best in Postcode 2025
2018 1 Silver ESTAS 2018 winners
- SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
2017 1 Gold and 1 Silver ESTAS 2017 winners
- GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
- SilverESTAS 2017: Lettings (Landlords), South East (Essex)
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
EA Masters
Balgores is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 2020
2020 2 awards EA Masters 2020 winners
- Award winning agency (2)EA Masters 2020
- London
- East London
2019 2 awards EA Masters 2019 winners
- Award winning agency (2)EA Masters 2019
- East of England
- East London Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Lettings Agency of the Year Awards
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
- SilverLettings Agency of the Year Awards 2016: Best East of England Lettings Agency (Medium)
- SilverLettings Agency of the Year Awards 2016: Best Property Management 501 to 1000 Properties Lettings Agency
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 2015
2015 1 Bronze Lettings Agency of the Year Awards 2015 winners
- BronzeLettings Agency of the Year Awards 2015: Best Property Management 501 to 1000 Properties Lettings Agency
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
- SilverLettings Agency of the Year Awards 2013: Best East of England Lettings Agency (Medium)
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
More industry awards: The Negotiator Awards
The Negotiator Awards
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 2017
2017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
- GoldThe Negotiator Awards 2017: East of England Agency of the Year
- BronzeThe Negotiator Awards 2017: Property Management Department of the Year
- BronzeThe Negotiator Awards 2017: Medium Lettings Agency of the Year
2016 1 Gold The Negotiator Awards 2016 winners
- GoldThe Negotiator Awards 2016: Property Management Department of the Year
2015 2 Gold The Negotiator Awards 2015 winners
- GoldThe Negotiator Awards 2015: Medium Estate Agency of the Year (4-11 branches)
- GoldThe Negotiator Awards 2015: Property Management Department of the Year
2014 1 Gold The Negotiator Awards 2014 winners
- GoldThe Negotiator Awards 2014: East of England Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
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Send Balgores a message.
Questions about Balgores
Which Balgores office has the most reviews?
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
Where are the Balgores offices?
The 10 Balgores offices, by town:
- Basildon: 28 Southernhay, Basildon, Essex, SS14 1EL
- Brentwood: 7 St. Thomas Road, Brentwood, Essex, CM14 4DB
- Chelmsford: 2 Tindal Square, Chelmsford, Essex, CM1 1EH
- Gravesend: 172-173 Parrock Street, Gravesend, DA12 1EY
- Hornchurch (1 North Street): 1 North Street, Hornchurch, RM11 1RL
- Hornchurch (1 North Street): 1 North Street, Hornchurch, Essex, RM11 1RL
- Romford (3 Old Mill Parade Victoria Road): 3 Old Mill Parade Victoria Road, Romford, Essex, RM1 2HU
- Romford (5-6 Station Chambers Victoria Road): 5-6 Station Chambers Victoria Road, Romford, Essex, RM1 2HS
- South Woodham Ferrers: 5-7 Baron Road, South Woodham Ferrers, Essex, CM3 5XQ
- Upminster: 63 Station Road, Upminster, Essex, RM14 2SU
Has Balgores won any awards?
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
