5/5
GoogleUnbelievable estate agents, could not recommend highly enough! Sold my property for me and we exchanged contracts 18days from accepting the offer and the buyer had a mortgage. Joe Hayes is a hero
Trusted Agent profile · Essex
Verified
Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more
★★★★★
4,992 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,992 reviews on two platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
Buyers1 review
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Our offices
Balgores's 10 offices, most reviewed first. Each has its own page.
- Balgores Gravesend172-173 Parrock Street, DA12 1EY1,276 reviews · 528 on Google (4.8)53 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL1,259 reviews · 510 on Google (4.6)32 in the last 90 days
- Balgores Chelmsford2 Tindal Square, CM1 1EH886 reviews · 886 on Google (4.7)19 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL650 reviews · 650 on Google (4.6)22 in the last 90 days
- Balgores Basildon28 Southernhay, SS14 1EL558 reviews · 558 on Google (4.7)18 in the last 90 days
- Balgores Upminster63 Station Road, RM14 2SU493 reviews · 492 on Google (4.9)15 in the last 90 days
- Balgores Romford (5-6 Station Chambers Victoria Road)5-6 Station Chambers Victoria Road, RM1 2HS293 reviews · 292 on Google (4.2)12 in the last 90 days
- Balgores South Woodham Ferrers5-7 Baron Road, CM3 5XQ265 reviews · 265 on Google (4.8)3 in the last 90 days
- Balgores Romford (3 Old Mill Parade Victoria Road)3 Old Mill Parade Victoria Road, RM1 2HU217 reviews · 217 on Google (4.6)0 in the last 90 days
- Balgores Hayes7 St. Thomas Road, CM14 4DB114 reviews · 114 on Google (4.6)2 in the last 90 days
Reviews on Google
Showing 4,116 reviews on Google only. Show every review
Google5/5
GoogleFab staff, great communication skills, always return calls/ emails. Will be coming back time again and recommending to all
5/5
GoogleVery professional, always returned calls promptly and all staff were aware of the progress of our sale throughout.
5/5
GoogleGreat Estate Agents from start to finish, really helped move the transaction along the whole way through and the communication was fantastic, a special mention to Joe Hayes who was a pleasure to deal with, highly recommend.
5/5
GoogleGreat job by Joe Hayes and the team. We had quite a few hurdles to get over but Joe was always chasing and pushing all parties to get the exchange over the line.
5/5
GoogleCan’t rate Balgores highly enough. Bill and Michael worked so hard from the outset to secure the sale of my property. Always super prompt to come back to me and were professional, friendly and efficient to work with. Will be using them again for sure!
5/5
GoogleBalgores said they would sell my property & they were true to their word. The were very professional & informative on all counts. I would definitely recommend them & would use them again in the future.
3/5
GoogleRating only, no written review.
5/5
GoogleCharisse was amazing. She give us all her support in every step in our renting process. Definitely if you want to find a new property to rent Balgores is the best
5/5
GoogleOutstanding customer service Sarah, (from Balgores in Basildon ) she is friendly,helpful , communicative and professional in keeping up informed of the purchase process every step of the way. thank you😁
5/5
GoogleHeather Watson and Emily Howe have been superb in helping me find a property and the rest of the team at Balgores Property. I would definitely use them whenever my next property purchase or sale happens. A great company!
5/5
GoogleJust wanted to say a huge thank you to a fantastic company and team. I was in contact with Balgores Romford as I was purchasing a property. Staff were very polite and very professional. Buying home is such a stressful experience but the team at Balgores Romford were there, keeping me informed by phone and email throughout the whole process. A special thanks to Mr Jack for his positivity and enthusiasm and sound advice.
5/5
GoogleWe've been in touch with Mica at Balgores,trying to secure a place. She has been ablolutely fantastic, friendly and helpful. Although we couldn't finalise the transaction, our fault, we highly recommend the whole agency and especially Mica. Thank you again and we will definitely come back
5/5
GoogleMica was particularly helpful during my search. Very dedicated and helpful with prompt responses. Definitely made my experience a lot easier!
5/5
GoogleWe could not fault the service provided by Sarah, Jonathan and the Balgores team with the recent sale of our property. A professional and friendly service. We would definitely recommend Balgores to our friends.
5/5
GoogleI Loved my time with Balgores and would recommend Callum and the lettings team to all.
5/5
GoogleWe are completing on Friday and I can't believe its here!! I just wanted to say thank you to Allannah & Brad especially, but not forgetting the rest of the Balgores team. When I chose an estate agent, I needed someone who could understand me and what we wanted and also someone that could put up with my endless questions. You were exactly that! There was no question too silly, no text or email too much & I just felt like you were completely on our side. You pushed your hardest for us to sell our property and your communication was second to none. I chose Balgores because I believe they are the most up to date agency I found & they know what they are doing. I want to thank you so much for being there every step of the way and pushing our sale. I am so glad I chose Balgores and Allannah as our Estate Agent.
5/5
GoogleI had a lovely experience from start to finish with the lettings team, most notably Callum, who was very helpful throughout the whole process. I Will be recommending Balgores to all of my friends and family.
5/5
GoogleJust sold our house in Harold Wood with Balgores of Romford. Have bought and sold many times over the last 25 years and have to say these guys made it as smooth an experience as they could. After being let down by a buyer they quickly got back on the case, so we wouldn’t lose the house we had chosen, and managed to get us another buyer. Hats off to you guys you pulled a blinder
5/5
GoogleWe have used Balgores for several years to manage our portfolio. We have found their services professional, effective and friendly. We recommend their letting and sourcing services.
5/5
GoogleParmi and Mackensie, have been great with providing us all the information required for us buying our place. They helped in securing our mortgage. Great service from the Balgores team. They continue to update us through the whole process until we exchange contracts.
4/5
GoogleRating only, no written review.
5/5
GoogleI cannot rate Balgores Basildon enough! All the team were great but I would like to say a special thank you to Jonathan who sold our house within 2 weeks! And a massive thank you to Sarah who was amazing at pushing our sale through and offering me guidance and advice every step of the way. You do a fantastic job and are a real asset to Balgores!
5/5
GoogleI have had a very pleasant experience with Sean from the lettings team. He has been very helpful to me in finding a property to rent and getting me moved in before Christmas, as smoothly as possible!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Balgores is among the ESTAS 2026 winners.
- WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East
ESTAS 2026: 4 Best in Postcode across four branches.
- Best in Postcode (4)ESTAS Best in Postcode 2026
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 2025
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
- GoldESTAS 2025: Best Local Group (2-5 Offices) in the UK, Sales
- BronzeESTAS 2025: Best Local Group (2-5 Offices) in the UK, Lettings
- WinnerESTAS 2025: Best Local Agency Group (2-5 offices) by Region, South East
- WinnerESTAS 2025: Best Local Estate Agency Group (2-5 offices) by Region, South East
- Best in Postcode (2)ESTAS Best in Postcode 2025
2018 1 Silver ESTAS 2018 winners
- SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
2017 1 Gold and 1 Silver ESTAS 2017 winners
- GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
- SilverESTAS 2017: Lettings (Landlords), South East (Essex)
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
EA Masters
Balgores is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 2020
2020 2 awards EA Masters 2020 winners
- Award winning agency (2)EA Masters 2020
- London
- East London
2019 2 awards EA Masters 2019 winners
- Award winning agency (2)EA Masters 2019
- East of England
- East London Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Lettings Agency of the Year Awards
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
- SilverLettings Agency of the Year Awards 2016: Best East of England Lettings Agency (Medium)
- SilverLettings Agency of the Year Awards 2016: Best Property Management 501 to 1000 Properties Lettings Agency
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 2015
2015 1 Bronze Lettings Agency of the Year Awards 2015 winners
- BronzeLettings Agency of the Year Awards 2015: Best Property Management 501 to 1000 Properties Lettings Agency
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
- SilverLettings Agency of the Year Awards 2013: Best East of England Lettings Agency (Medium)
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
More industry awards: The Negotiator Awards
The Negotiator Awards
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 2017
2017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
- GoldThe Negotiator Awards 2017: East of England Agency of the Year
- BronzeThe Negotiator Awards 2017: Property Management Department of the Year
- BronzeThe Negotiator Awards 2017: Medium Lettings Agency of the Year
2016 1 Gold The Negotiator Awards 2016 winners
- GoldThe Negotiator Awards 2016: Property Management Department of the Year
2015 2 Gold The Negotiator Awards 2015 winners
- GoldThe Negotiator Awards 2015: Medium Estate Agency of the Year (4-11 branches)
- GoldThe Negotiator Awards 2015: Property Management Department of the Year
2014 1 Gold The Negotiator Awards 2014 winners
- GoldThe Negotiator Awards 2014: East of England Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
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Send Balgores a message.
Questions about Balgores
Which Balgores office has the most reviews?
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
Where are the Balgores offices?
The 10 Balgores offices, by town:
- Basildon: 28 Southernhay, Basildon, Essex, SS14 1EL
- Brentwood: 7 St. Thomas Road, Brentwood, Essex, CM14 4DB
- Chelmsford: 2 Tindal Square, Chelmsford, Essex, CM1 1EH
- Gravesend: 172-173 Parrock Street, Gravesend, DA12 1EY
- Hornchurch (1 North Street): 1 North Street, Hornchurch, RM11 1RL
- Hornchurch (1 North Street): 1 North Street, Hornchurch, Essex, RM11 1RL
- Romford (3 Old Mill Parade Victoria Road): 3 Old Mill Parade Victoria Road, Romford, Essex, RM1 2HU
- Romford (5-6 Station Chambers Victoria Road): 5-6 Station Chambers Victoria Road, Romford, Essex, RM1 2HS
- South Woodham Ferrers: 5-7 Baron Road, South Woodham Ferrers, Essex, CM3 5XQ
- Upminster: 63 Station Road, Upminster, Essex, RM14 2SU
Has Balgores won any awards?
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
