Trusted Agent profile · Essex
Verified
★★★★★
4,992 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,992 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Showing 4,116 reviews on Google only. Show every review
5/5
GoogleJordan Kemp made me and my partners experience moving in to our first home together a comfortable and exciting process. She was friendly and hands on and answered all the questions we needed answering. I would highly recommend using the Basildon team!&ask for Jordan if you want you experience to be smooth and efficient as possible.she was a star!
5/5
GoogleWe have currently rented a property through Balgores and we couldn’t of been happier with the service we received. We had a lovely lady called Jordan helping us through the whole way with paperwork etc , and honestly she couldn’t of been more helpful if she tried. Smooth process from start to finish and we are now loving settling into our new home.
5/5
GoogleA huge thank you to Joe at Balgores for making our first time buying experience so wonderful! The whole process was smooth and stress free & Joe was always at the other end of the line when we had any questions/concerns. Thank you!! Georgia
3/5
GoogleRating only, no written review.
5/5
GoogleThanks to Clive and his team for their friendly support, which helped ease the many problems of selling a house when living 200 miles away.
5/5
GoogleVery very professional and great staff who kept us up to date during the whole process.
5/5
GoogleFantastic service from initial consultation to picking up keys on a rather lengthy sale & purchase! All staff great to deal with and Marie was fantastic at keeping everything chased up and everybody informed!!! Would not hesitate to use again!
5/5
GoogleClive at Balgores SWF was excellent and very professional throughout when selling my Bungalow. He made the process less stressful by inviting me into the office to go through all of the solicitors paper work. I will continue highly recommending Clive and the rest of his team to all friends and family.
5/5
GoogleA pleasure dealing with Balgores of SWF! All of the staff were fantastic throughout the process of purchasing our new home; explaining everything that was needed & keeping us up to date. Polite, diligent & responsive - just what you want & need from an estate agent!
5/5
GoogleThank you to all the Balgores staff at South Woodham for helping me to move. They all went beyond and above and made everything very easy for me. Would I use Balgores again, definitely and I will be recommending them too.
5/5
GoogleBalgores helped me to move in November and I can honestly say that they made everything very easy for us and the whole move went smoothly. I dealt with a lady called Lucy and she couldn't have done anymore for us if she tried. Thank you Balgores for all your help.
4/5
GoogleBalgores Romford Letting team were great in finding tenants for our property. the process was swift and quick. Thanks Toni and the team.
1/5
GoogleThe worst experience ever with an estate agent. Staff are clueless. So poor with there services. No support whatsoever only concerned about making a quick buck! Emailed to take there board off my house but been there for about a year.
Hi Shaz, We're sorry to hear that your experience wasn't satisfactory. We pride ourselves … More
5/5
Googletop quality with dedicated staff first class service
1/5
GooglePoor quality of service. Lies, lies and lies! Avoid using when selling and buying. Would give them a lower rating! Seriously, avoid them at all costs. Thank me later.
5/5
GoogleWe have just bought our NEW HOUSE through Balgores in Romford. We have to say that their service is outstanding. We would like to thank whole team for the constant hard work and keeping us informed for every step of the way. They are proactive and communication was great throughout the process. Once again thank you so much...
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleCannot fault the help I had from all at Balgoes Romford, especially Jack Clarke who got over all the problems I had with my move on the 7th Feb.
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleJoe Lambert did exactly what was needed, and said he would, in finding a buyer and then was very pro-active in getting the sale progressed. A job well done.
5/5
GoogleJoe and the team were a delight to deal with from the initial sign up of the property to the day of completion. Communication throughout the process was first class and cannot recommend highly enough.
5/5
GoogleI bought my flat through Balgores . They provided such a good service and made themselves available to show me around several properties. Billy supported me through the buying process and even after moving in helped with chasing up a few small queries . Highly recommended
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 20252025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold and 1 Silver ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 20152015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 20172017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
