Trusted Agent profile · Essex

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Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

★★★★★ Excellent

4,992 reviews across 10 offices and 2 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,992 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,235

Reviews on Google

All 10 offices

Trustpilot logo

755

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Caroline, 21 January 2016Read the review from sellers

Buyers1 review

5.0 / 5 I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Elizabeth, 28 July 2017Read the review from buyers

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 4,116 reviews on Google only. Show every review

5/5

Google

Thanks to Balgores for their help in finding me a house on my first move to the UK. Special thanks to Mark for his all his support and constant follow up. Looking forward to move into the new home shortly.

Thookath · 22 May 2020 · Balgores Hornchurch (1 North Street)

5/5

Google

Balgores letting team is fully focused on finding the right tenant at the right price as quickly as possible. A considerable bonus arises from the team's human touch, always with a smile. Comme on dit chez nous "Mention bien!!.

Richard · 22 May 2020 · Balgores Hornchurch (1 North Street)

5/5

Google

we cannot praise the whole team enough, whenever we needed help or advice it was always available. Deepuk, Ricky, and Billy were excellent always very willing when needed. We would recommend them to anyone very professional indeed.

Gordon · 22 May 2020 · Balgores Hornchurch (1 North Street)

5/5

Google

We really appreciate Courtney Shipp’s dedication to her job & going out of her way to help us. She’s definitely an asset to Balgores! Thank you! Chelsea & Mitchell.

Chelsea · 22 May 2020 · Balgores Hornchurch (1 North Street)

5/5

Google

this was the 1st time I have used Balgores in Hornchruch the service was amazing a special thank you to Courtney & Emily absolutely brilliant.

Peter · 22 May 2020 · Balgores Hornchurch (1 North Street)

5/5

Google

Jordan said she could help my rental request get done quickly and she was true to her word. The whole experience was stress free. Thanks to all staff but Jordan in particular.

Rob · 22 May 2020 · Balgores Hornchurch (1 North Street)

5/5

Google

Billy and the team have done fantastic job. Offer full support and chaise the process for a complation. The team is always available to answer the questions and liaise between seller and buyer to lead the purchase process to the success. One more time big thank you!

Lucja · 22 May 2020 · Balgores Hornchurch (1 North Street)

5/5

Google

Through tough times Balgores kept persisting and got two of my properties let Thank you and would highly recommend them

Sanjay · 22 May 2020 · Balgores Hornchurch (1 North Street)

5/5

Google

Courtney shipp was very professional and very welcoming and helped me with every aspect of what i had to do as this is my first time renting and i felt a bit lost but Courtney put my mind at ease and helped me with everything i needed she is very good and professional in her job i would highly recommend her

Leah · 22 May 2020 · Balgores Hornchurch (1 North Street)

5/5

Google

Balgores Hornchurch lived up to their name 100%. William Tutt was brilliant, very informative with the propertyl. William has kept us informed for next steps/processes. William has restored our confidence that there are good estate agents. Thank you William and team!

Sophie · 22 May 2020 · Balgores Hornchurch (1 North Street)

5/5

Google

Just wanted to say a huge thank you to Donna. Even though we didn’t sell through Balgores, Donna supported me with the sale of my house throughout. If it wasn’t for Donna I’m sure we wouldn’t have moved in the time frame. Can’t thank Donna enough!

Emily · 22 May 2020 · Balgores Hornchurch (1 North Street)

4/5

Google

Excellent customer service and care. Mark Claxton was very attentive and polite. Always, responding to queries. The only thing for me was having a 3rd party company undertaking the referencing, it was a lengthy process. Overall great!!

Monica · 22 May 2020 · Balgores Hornchurch (1 North Street)

5/5

Google

Reece at Balgores Hornchurch has got to be the best letting agent I have ever dealt with! Outstanding customer service, nothing was too much trouble. I would 100% recommend this company. They are amazing!

Louisa · 22 May 2020 · Balgores Hornchurch (1 North Street)

5/5

Google

Very pleased with the service we received. If anyone can sell your property it’s Billy Gill and his team. When there were any hiccups they were sorted straight away. Billy knows his market well, Many thanks to Donna the sales negotiator, you got us there and we are so grateful. Would definitely recommend.

Laurence · 22 May 2020 · Balgores Hornchurch (1 North Street)

5/5

Google

We have had an extremely positive experience using Balgores - they are extremely efficient and make the whole process of renting nice and easy - Mark at the station road branch in upminster is fantastic and answered all of the questions we had.

Game · 15 May 2020 · Balgores Upminster

5/5

Google

I personally would like to thank Balgores ,especially Callum who was very persistent and helpful in my family and I to move into our apartment as promise .I would definitely recommend this letting agency,many times I was frustrated with the process but Callum kept on motivating me to hang in . Thank you Balgores....😁😄

Mya12ate · 1 May 2020 · Balgores Chelmsford

5/5

Google

Just wanted to say a huge thank you to Donna. Even though we didn’t sell through Balgores, Donna supported me with the sale of my house throughout. If it wasn’t for Donna I’m sure we wouldn’t have moved in the time frame. Can’t thank Donna enough!

Emily · 8 April 2020 · Balgores Upminster

5/5

Google

Outstanding service by Mark & the team. Very helpful and was able to respond to all our questions within few hours. Really impressed.

Abu · 8 April 2020 · Balgores Upminster

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Balgores is among the ESTAS 2026 winners.

  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East

ESTAS 2026: 4 Best in Postcode across four branches.

ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.

ESTAS awards by year, 2017 to 2025

  • 2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners

  • 2018 1 Silver ESTAS 2018 winners

    • SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings

  • 2017 1 Gold and 1 Silver ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
    • SilverESTAS 2017: Lettings (Landlords), South East (Essex)

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Balgores is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Balgores is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.

Lettings Agency of the Year by year, 2013 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

More industry awards: The Negotiator Awards

The Negotiator Awards

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.

Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.

Negotiator Awards by year, 2014 to 2017

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.

Reviews may appear on more than one platform.

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