Trusted Agent profile · Essex
Verified
★★★★★
4,992 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,992 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Showing 4,116 reviews on Google only. Show every review
5/5
GoogleVery helpful team, always available to answer any questions and keep us updated. Great mortgage advice and support from Lucy Franklin this has especially made securing our first mortgage a much smoother process and has saved us money in the long run!
5/5
GoogleThank you to all the team at Balgores Basildon. Every one of you have been extremely helpful and made this whole process an enjoyable one. Would recommend! 10/10
5/5
GoogleFriendly and efficient service. Nothing was too much trouble for Mica who helped me tremendously. Would recommend Balgores to anyone who needs a property.
5/5
GoogleVery professional service, great communication, would highly recommend. Especially, Sarah O., who was with us on every step of the process and made it stress free as much as possible. Thank you
5/5
GoogleThank you to all the team at Balgores Basildon, especially Josh & Sarah you have been extremely helpful and made this whole process an enjoyable one. Would recommend Balgores 100! 10/10 for Customer service.
5/5
GoogleWas very impressed with the overall service received from start to finish, from valuation to completion of sale we were kept informed of what was happening, would definitely recommend to anyone looking to buy/sell rent. Keep up the good work guys.
5/5
GoogleIt was so good and the staff was so nice and responsible through out the process.. Thank you so much...
5/5
GoogleThank you so much Balgores team. Sarah and Daniel they are amazing agents. We recommend them more then 100%. One more time Big Thank you guy's!!!
5/5
GoogleBusiness with Balgroves has been good. Mica is an excellent worker. Kind and caring. Housing facility good and in a convenient location to c2c trains and town centre. Smooth operation.
5/5
GoogleReally professional in their job. A special thank you to Jonathan and Sarah who provided support and updates trough the process.
4/5
GoogleI would recommend Balgores to anyone wanting to sell or rent out their property. Very professional and dedicated staff especially Matt and Charisse. I felt very valued and satisfied customer..
5/5
GoogleThe best agency in the area for sure. Last year they sold my house in a very short period for more money then I expected and rented a beautiful house for me and amazed me that I managed to find a great agency like Balgores. I highly recommend it for everyone to save time, money and unnecessary headache I'm glad I find Balgores. Thank you
5/5
GoogleI would highly recommend Balgores Estate Agents. Very professional and were very pro-active in selling my property. They stay in touch on a very regular basis to keep you up to date with viewings and feedback. I found they progressed the sale through to completion with contact with agents, solicitors and myself. Although very professional all the staff members are extremely friendly and so easy to converse with, making the stress of selling and buying my home an easy process. I would also like to praise the lettings side of this company who are also amazing. Thank you Balgores I am now in my dream home. ❤
5/5
GoogleOutstanding customer service Sarah, (from Balgores in Basildon ) she is friendly,helpful , communicative and professional in keeping up informed of the purchase process every step of the way. thank you😁
5/5
GoogleAwesome tools for first time buyers like us.
5/5
GoogleExcellent and professional service received all through. Reece (Upminster Branch) Ensured I was kept updated and informed all though the whole letting process. Thanks and big Thumps up to Reece and Mark.
5/5
GoogleOn behalf of our family we cannot thank Sarah Oakley enough for all of her hard work from start to finish - she was professional throughout, so conciseness and chasing any queries we had (which was many). Towards the end of the process we believe the exchange happened because Sarah constantly chased everyone in the chain - often doing the chasing that the solicitors should’ve done. We hope Sarah will be recognised for her hard work and commitment- working above and beyond!! Thank you ??
5/5
GoogleA huge thank you to Joe at Balgores for making our first time buying experience so wonderful! The whole process was smooth and stress free & Joe was always at the other end of the line when we had any questions/concerns. Thank you!! Georgia
5/5
GoogleHaving worked with Allison for many years when I had heard that she had started AN Expert Consultancy it was without hesitation that I got in contact with her to get some expert advice on my new estate agency business. As always Allison provided me with invaluable advice on my business compliance and made sure my terms of business was up to date. Brilliant professional advice and someone to have on your side what ever sized estate agency/lettings business you run. Thank you Allison and I will certainly be joining your monthly help line service! Stuart Oliver CPEA FNAEA Director SO Residential Ltd
It was great to work with you again and to be honest there wasn't a great deal that needed changing. You've made sure that as well as having a great brand, SO Residential is compliant but legislation keeps changing and I'm looking forward to continuing to help and advise when necessary as you now have access to our helpline service
5/5
GoogleAllison was so helpful and knowledgable. She was professional and very friendly. Her expertise, experience and first class advice will help all to achieve the highest standards. Thanks from everyone at Rocket Residential
Thank you so much for your review. I thoroughly enjoyed working with you all and now you've got some additional knowledge there is no doubt you will all definitely achieve the highest standards!
5/5
GoogleHighly reccomend a day with Allison she was knowledgable, professional and very friendly making us all feel at ease. She has provided us with ongoing expertise and advice when required. Allison's experience and expertise shines through. Thank you so much Kayleigh and the rocket team
Thank you so much for your review. You were all lovely to work with and it's great that I'm continuing to help you with additional legislation changes and hopefully I'll continue to do so.
5/5
GoogleGreat service from Chris and Courtney. Highly recommend using them. They have been quick and efficient.
5/5
GoogleTop class service from Andrew Perry at Gravesend who went above and beyond to sell our house. Having used 2 other estate agents Balgores stood head n shoulders above in professionalism, advising us and getting the job done quickly. He listened and delivered. Thank you.
5/5
GoogleWe have had an extremely positive experience using Balgores - they are extremely efficient and make the whole process of renting nice and easy - Mark at the station road branch in upminster is fantastic and answered all of the questions we had.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 20252025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold and 1 Silver ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 20152015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 20172017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
