5/5
GoogleExcellent communications from Sarah very informative and service was excellent.
Trusted Agent profile · Essex
Verified
Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more
★★★★★
4,992 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,992 reviews on two platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
Buyers1 review
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Our offices
Balgores's 10 offices, most reviewed first. Each has its own page.
- Balgores Gravesend172-173 Parrock Street, DA12 1EY1,276 reviews · 528 on Google (4.8)53 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL1,259 reviews · 510 on Google (4.6)31 in the last 90 days
- Balgores Chelmsford2 Tindal Square, CM1 1EH886 reviews · 886 on Google (4.7)19 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL650 reviews · 650 on Google (4.6)21 in the last 90 days
- Balgores Basildon28 Southernhay, SS14 1EL558 reviews · 558 on Google (4.7)18 in the last 90 days
- Balgores Upminster63 Station Road, RM14 2SU493 reviews · 492 on Google (4.9)15 in the last 90 days
- Balgores Romford (5-6 Station Chambers Victoria Road)5-6 Station Chambers Victoria Road, RM1 2HS293 reviews · 292 on Google (4.2)12 in the last 90 days
- Balgores South Woodham Ferrers5-7 Baron Road, CM3 5XQ265 reviews · 265 on Google (4.8)3 in the last 90 days
- Balgores Romford (3 Old Mill Parade Victoria Road)3 Old Mill Parade Victoria Road, RM1 2HU217 reviews · 217 on Google (4.6)0 in the last 90 days
- Balgores Hayes7 St. Thomas Road, CM14 4DB114 reviews · 114 on Google (4.6)2 in the last 90 days
Reviews on Google
Showing 4,116 reviews on Google only. Show every review
Google5/5
GoogleWonderful and efficient service. Very friendly staff. Mike and Paul were excellent.
5/5
GoogleMany thanks to Sarah Oakley and the team at Balgores for dealing with my purchase for my first home. The were friendly and confident group, and always keeping you in touch with email many thanks again and God bless you you all.
5/5
GoogleReally great service and friendly team. Sold our house within 2 weeks of it being on the market and kept us up to date at every instance up until completion. Glenn and Sarah are absolute credits to the company and would gladly use again!!
5/5
GoogleAlthough this has little to do with buying a house I’d just like to say a very big thank you to 2 members of your staff, josh and Joseph, for helping our daughter out when she collapsed in the heat while others stood and watched. They gave her water and took her into the air conditioned room. Big thank you for from Tracey.Cormack
5/5
GoogleMica at Balgores Basildon has been extremely helpful from start to finish in getting us into our new home. The communication was great. Mica has made our experience faultless. Five star service. Would definitely recommend. Thank you.
5/5
GoogleEasy, hassle free and super helpful! Cannot recommend these guys enough and especially Lucy for helping secure me my mortgage!
5/5
GoogleBrilliant estate agents! helped me find my perfect first home! mica & Emily & Mark was amazing throughout the whole process i couldn't fault them! thank you guys :)
5/5
GoogleSarah and Josh have done a fantastic job in helping us to finalise our mortgage. From the viewing to the stressful waiting of the final exchange, both of them have been very approachable and helpful. Thank you so much.
5/5
GoogleOutstanding customer service Sarah, (from Balgores in Basildon ) she is friendly,helpful , communicative and professional in keeping up informed of the purchase process every step of the way. thank you😁 …
5/5
GoogleGreat experience with Balgores. Hats off to Lucy at the Mortgage Bureau who went above and beyond to help us out with a tricky application. Nothing was too much trouble and we were well informed every step of the way. Highly recommend her and all the staff at Balgores!
5/5
GoogleRating only, no written review.
5/5
GoogleMasum from balgros was an excellent from beginning till the end.well professional and quick response. Alwayes willing to help and explain everythingin details.he made whole process painfree and extremely easy. Will definitely recommend balgros.
5/5
GoogleMica at Balgores has been absolutly amazing!! She has been professional and lovely from start to finish. I couldn't reccomend her more if I tried. She made the process of finding a new house flawless. Highly recommend her.
5/5
GoogleMasum and Jordan, thank you for everything and for finding me my perfect first home. You were both amazing from start to finish. I will definitely recommend Balgores to friends.
5/5
GoogleI would just like to take this opportunity to thank balgores in Basildon as they have gone above and beyond to assist us in a purchase of a property . Sarah particularly has been proactive,resourceful and professional in informing us every step of the way . Thank you Sarah!
5/5
GoogleMy agent was Mica and I absolutely loved her and how she treated us, she's so lovely and so helpful all the way for my new home, I am really thankful for finding her. I already recommended her job for all my friends! And if you are reading this and thinking in get a new home, you will not be regretted! ❤️
5/5
GoogleFantastic service, Especially big thank you to Sarah Oakley , she is the most helpfull and profesional person we ever met. Just with her help we done everything so quikly. She is the best. Best rewievs for Balgores in Basildon
5/5
GoogleBalgores lettings provide a great service. In particular Mica is friendly and reliable, always readily available with quick responses via email and phone.
5/5
GoogleNice and professional, dealt with Mica and she was great!
5/5
GoogleBalgores is excellent for property purchase. No hassle from mortgage application till the conveyancing. It was a very smooth sailing. I highly recommend this firm, if you’re seriously looking forward to purchasing a property....best wishes for the entire team.....
5/5
GoogleVery good lettings agent. Mica in the Basildon branch was very helpful and guided me through every step of the lettings process. Would highly recommend Mica and the Basildon team to anyone looking to rent.
5/5
GoogleBig thanks to Paul and Mica who have been outstanding in moving me into my flat. Having never rented before they have helped me guide through the process and made me feel so comfortable.
5/5
GoogleMike was very supportive, with quick and appropriate response , could sort out all my issues . Thanks to the whole team.
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Awards
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Balgores is among the ESTAS 2026 winners.
- WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East
ESTAS 2026: 4 Best in Postcode across four branches.
- Best in Postcode (4)ESTAS Best in Postcode 2026
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 2025
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
- GoldESTAS 2025: Best Local Group (2-5 Offices) in the UK, Sales
- BronzeESTAS 2025: Best Local Group (2-5 Offices) in the UK, Lettings
- WinnerESTAS 2025: Best Local Agency Group (2-5 offices) by Region, South East
- WinnerESTAS 2025: Best Local Estate Agency Group (2-5 offices) by Region, South East
- Best in Postcode (2)ESTAS Best in Postcode 2025
2018 1 Silver ESTAS 2018 winners
- SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
2017 1 Gold and 1 Silver ESTAS 2017 winners
- GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
- SilverESTAS 2017: Lettings (Landlords), South East (Essex)
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
EA Masters
Balgores is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 2020
2020 2 awards EA Masters 2020 winners
- Award winning agency (2)EA Masters 2020
- London
- East London
2019 2 awards EA Masters 2019 winners
- Award winning agency (2)EA Masters 2019
- East of England
- East London Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Lettings Agency of the Year Awards
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
- SilverLettings Agency of the Year Awards 2016: Best East of England Lettings Agency (Medium)
- SilverLettings Agency of the Year Awards 2016: Best Property Management 501 to 1000 Properties Lettings Agency
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 2015
2015 1 Bronze Lettings Agency of the Year Awards 2015 winners
- BronzeLettings Agency of the Year Awards 2015: Best Property Management 501 to 1000 Properties Lettings Agency
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
- SilverLettings Agency of the Year Awards 2013: Best East of England Lettings Agency (Medium)
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
More industry awards: The Negotiator Awards
The Negotiator Awards
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 2017
2017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
- GoldThe Negotiator Awards 2017: East of England Agency of the Year
- BronzeThe Negotiator Awards 2017: Property Management Department of the Year
- BronzeThe Negotiator Awards 2017: Medium Lettings Agency of the Year
2016 1 Gold The Negotiator Awards 2016 winners
- GoldThe Negotiator Awards 2016: Property Management Department of the Year
2015 2 Gold The Negotiator Awards 2015 winners
- GoldThe Negotiator Awards 2015: Medium Estate Agency of the Year (4-11 branches)
- GoldThe Negotiator Awards 2015: Property Management Department of the Year
2014 1 Gold The Negotiator Awards 2014 winners
- GoldThe Negotiator Awards 2014: East of England Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
Want Balgores to help?
Send Balgores a message.
Questions about Balgores
Which Balgores office has the most reviews?
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
Where are the Balgores offices?
The 10 Balgores offices, by town:
- Basildon: 28 Southernhay, Basildon, Essex, SS14 1EL
- Brentwood: 7 St. Thomas Road, Brentwood, Essex, CM14 4DB
- Chelmsford: 2 Tindal Square, Chelmsford, Essex, CM1 1EH
- Gravesend: 172-173 Parrock Street, Gravesend, DA12 1EY
- Hornchurch (1 North Street): 1 North Street, Hornchurch, RM11 1RL
- Hornchurch (1 North Street): 1 North Street, Hornchurch, Essex, RM11 1RL
- Romford (3 Old Mill Parade Victoria Road): 3 Old Mill Parade Victoria Road, Romford, Essex, RM1 2HU
- Romford (5-6 Station Chambers Victoria Road): 5-6 Station Chambers Victoria Road, Romford, Essex, RM1 2HS
- South Woodham Ferrers: 5-7 Baron Road, South Woodham Ferrers, Essex, CM3 5XQ
- Upminster: 63 Station Road, Upminster, Essex, RM14 2SU
Has Balgores won any awards?
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
