Trusted Agent profile · Essex
Verified
★★★★★
4,992 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,992 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Showing 4,116 reviews on Google only. Show every review
5/5
GoogleSo pleased we used Balgores as our agent. They couldn’t have done enough for us. They were always in regular contact, keeping us updated with the market activity, and they always let us know any feedback from viewings, which is so important …
5/5
GoogleSarah was helpful in buying a property with Balgores! Unfortunately the property that we bought, on arrival was an absolute mess but no means estate agents fault. However. Could places be checked before saying the keys are ready? I know …
5/5
GoogleWe were seeking a flat/house to let and have had some not so nice experiences, then I went to view a property handled by this company and Mica was just an AWESOME agent!! She was very thorough, pleasant and patient, while made sure all info …
5/5
GoogleI cannot rate Balgores Basildon enough! All the team were great but I would like to say a special thank you to Jonathan who sold our house within 2 weeks! And a massive thank you to Sarah who was amazing at pushing our sale through and …
4/5
GoogleBalgores Basildon did a fantastic job for us. They were constantly checking in with what we needed at every stage. Jonathan made a prompt appointment and attended my house when there was need to make a change. Josh was always on hand to …
5/5
GoogleHad a great experience with Balgores Basildon. Jonathan was a great help he knew straight away if we didn’t like a property and didn’t try to push it on us and found us our perfect home that ticked all the …
4/5
GoogleLucy the mortgage adviser was of great help to us as first time buyers who didn't know where to start from. Help us get an affordable mortgage with not much stress …
5/5
GoogleWe can’t thank Jordan @ Balgores enough for all of her help in finding our new home, and doing everything with a smile (even our referencing.) It wasn’t the most straightforward but her patience and bubbly nature made it an absolute …
5/5
GoogleWe have been renting for over 9 years and had been looking to rent our first home with a garden now that my young boy is growing so quickly. Balgores had marketed a lovely little house in our well sought area and I immediately fell in …
5/5
GoogleExcellent service from Balgores estate agents would definitely recommend. We were lucky to have help by Mica Pengelly who was nothing but helpful, informative, quick to respond to any queries or questions we had and always had a kind happy …
5/5
GoogleLiving out of the area and selling my mother in laws property as she had been admitted to a dementia home was an emotional decision. Balgores from the start were honest and managed expectations on market conditions thanks to Daniel who …
5/5
GoogleI had the pleasure of dealing with Josh Finch and Sarah Oakley on a recent sale.They showed professionalism and were courteous through out the whole process. I was always kept informed and received regular updates as the sale was progressed …
5/5
GoogleMy first contact was with Jonathan who was the manager at the time and very helpful. His team got more really interested viewings than a previous agent did. After a short time Josh took on trying to get me a buyer and I can't praise him …
5/5
GoogleBrilliant service from Lucy and Mackenzie. I have been kept informed at every stage, and nothing has been too much trouble …
5/5
GoogleBalgores provided a good level of service during the sale of my house. Sarah Oakley dealt with sales progression and I found her to be very professional, helpful and friendly at all times. Sarah had excellent communication and was patient …
5/5
GoogleI wanted to express my Sincere appreciation to Sarah the post sales team she has been a tremendous support through this difficult process, of selling and moving home sarah has constantly kept my sister informed of what was going on this …
5/5
GoogleA very good service from the team at Balgores! Jonathan and the team in the offices at Balgores are highly professional and …
5/5
GoogleI had the absolute pleasure of dealing with Jordan and I can honestly say that she made the process of finding my new home and getting settled in an absolute treat! She was so professional, kind, attentive and went above and beyond. She …
5/5
GoogleI am writing this review because I am so pleased at the level or service I have received and I feel that a few members of staff deserve special praise for their outstanding work. Our sales progression representative Sarah Oakley was …
1/5
GoogleI will never deal with this agents again.Made offer on three properties, other agent was selling cheaper then them.They don't like it and kept the seller and buyer in dark just to get their commission.CHEAP …
1/5
GoogleTO AVOID. They do not care about people and about their personal details. Disgusting service where they had us waste all day collecting all the personal documentation to send them such as bank statements, passport, proof of address, etc... …
5/5
GoogleMy whole experience with this company has been fantastic. I have been kept up to date frequently with every update about our mortgage. Lucy Franklin and Mackensie Walker have been very professional. As mortgage brokers, they have dealt with …
5/5
GoogleI dealt mainly with Misha whom I found pleasant and very helpful, absolutely great, Could phone at anytime and if she didn’t have an answer would get back to me the …
5/5
GoogleOutstanding service from Lucy and Mackensie. They’re both friendly, professional, knowledgeable and quick to answer all of the questions I had. …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 20252025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold and 1 Silver ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 20152015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 20172017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
