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Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

★★★★★ Excellent

4,992 reviews across 10 offices and 2 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,992 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,235

Reviews on Google

All 10 offices

Trustpilot logo

755

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Caroline, 21 January 2016Read the review from sellers

Buyers1 review

5.0 / 5 I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Elizabeth, 28 July 2017Read the review from buyers

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 4,116 reviews on Google only. Show every review

5/5

Google

The Balgores lettings team is very professional and thoughtful throughout my renting process. We feel rest assured that our property is managed by a professional team.

J · 22 May 2021 · Balgores Hornchurch (1 North Street)

5/5

Google

We had the pleasure of Reece Woodhall as our agent, after a few hicups from our previous landlord Reece was brilliant at getting the issue resolved and enabling us to move into a beautiful house. I would highly recomend this agency to anyone wishing a professional service.

Julie · 22 May 2021 · Balgores Hornchurch (1 North Street)

5/5

Google

This is my first time dealing with Balgores lettings. Mark have been so professional all the way. He is always on hand to render assist to the process so that things can go smoothly. I recommend.

Ije · 22 May 2021 · Balgores Hornchurch (1 North Street)

5/5

Google

A great agency with strong local knowledge. Chris Ping (area manager) is an example of a true professional who provides superb customer service and thinks about the customer first. He works above and beyond to ensure that the service he provided me was of high quality and closed down concerns I raised superbly.

Joydeb · 22 May 2021 · Balgores Hornchurch (1 North Street)

5/5

Google

We have been using Balgores in Hornchurch for several years. The company have always acted very professionally and this year, with a renewal of contract, Leigh has continued the good service. His communication has been excellent and he has used his initiative to make sure that everything has run smoothly.

Yvonne · 22 May 2021 · Balgores Hornchurch (1 North Street)

5/5

Google

Really helpful and smooth process the whole time, always went out there way to go above and beyond to help would advice them to anyone else

O'Neil · 22 May 2021 · Balgores Hornchurch (1 North Street)

5/5

Google

I would like to thank Mark Claxton for all his help in moving into our new place, he was always very professional and quick to respond to queries and helped out whenever we had any issues.

Sathesh · 22 May 2021 · Balgores Hornchurch (1 North Street)

5/5

Google

I would like to thank Balgores for helping me to find a new place to live. Mark Claxton was an absolute star. He was professional, patient and extremely helpful. He made the whole process as easy as possible. Thank you.

Tracey · 22 May 2021 · Balgores Hornchurch (1 North Street)

5/5

Google

Mark Claxton was so helpful, from the viewing to the end of collecting the keys. Mark was so wonderful to my family. I will definitely recommend Balgores Estate Agent to my friends because of him. Thank you, thank you and thank you Mark Claxton.

K · 21 May 2021 · Balgores Hornchurch (1 North Street)

5/5

Google

Very happy with the service Luisa from Balgores provided. Always available and dealt with things in a prompt and professional manner. Luisa made the process of letting out the property very easy and we found our tenant in a matter of days. Would happily recommend Balgores following this experience.

Peter · 13 April 2021 · Balgores Upminster

5/5

Google

I would like to say a massive thank you to all the staff with whom I came in contact with at Hornchurch, especially Chris Ping ( Area Manager ) & Reece Woodhall, just a delight to do business with. Everything just went like clock work & stress free! Any one reading this who is considering contacting this branch, just do it , you will not be disappointed ! Many Thanks !

Jan · 11 April 2021 · Balgores Hornchurch (1 North Street)

5/5

Google

Used Balgores for 2 purchases and 2 sales. Excellent company, personal service & the pictures/write ups of properties are best we’ve seen. Thanks

Dave1882 · 27 March 2021 · Balgores South Woodham Ferrers

5/5

Google

Just want to write this review in regards to Tom. From our viewing all the way through to our purchase, Tom was professional, calm and caring. He gave us a consistent service that was second to none. Balgores - you should be proud of a staff member like him! Well done Tom and thanks for all your help.

Iain · 24 March 2021 · Balgores South Woodham Ferrers

5/5

Google

Recently purchased a property and Michael was our mortgage advisor along with the help of Mackensie. Could not recommend enough, process wasn’t always smooth sailing but both always available for a call and also updating us on the process throughout. They made the purchase that little bit easier.

Connor · 24 March 2021 · Balgores South Woodham Ferrers

5/5

Google

Michael was a really great help. New to the whole house-buying thing, and he answered all of our questions and explained everything so we could understand. He's given us a lot of great advice and we know he's always only an email or phonecall away if we need him again.

Patsy · 24 March 2021 · Balgores South Woodham Ferrers

5/5

Google

I've recently brought a property through Balgores and it's been an excellent service beginning to end. I advertised my old property with an online estate agent and the difference is night and day, Ross at Balgores was super helpful and offered advice that my own agent couldn't answer. Top service, thanks very much!

Tommy · 23 March 2021 · Balgores Romford (5-6 Station Chambers Victoria Road)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Balgores is among the ESTAS 2026 winners.

  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East

ESTAS 2026: 4 Best in Postcode across four branches.

ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.

ESTAS awards by year, 2017 to 2025

  • 2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners

  • 2018 1 Silver ESTAS 2018 winners

    • SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings

  • 2017 1 Gold and 1 Silver ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
    • SilverESTAS 2017: Lettings (Landlords), South East (Essex)

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Balgores is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Balgores is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.

Lettings Agency of the Year by year, 2013 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

More industry awards: The Negotiator Awards

The Negotiator Awards

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.

Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.

Negotiator Awards by year, 2014 to 2017

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.

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