Trusted Agent profile · Essex

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Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

★★★★★ Excellent

4,992 reviews across 10 offices and 2 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,992 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,235

Reviews on Google

All 10 offices

Trustpilot logo

755

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Caroline, 21 January 2016Read the review from sellers

Buyers1 review

5.0 / 5 I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Elizabeth, 28 July 2017Read the review from buyers

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 4,116 reviews on Google only. Show every review

5/5

Google

Chris at Balgores Upminster was key to us being able to let out our property. He was extremely on the ball, and always at the end of the phone when we had a question. Excellent service. Thanks

David · 22 May 2021 · Balgores Upminster

5/5

Google

Highly recommend Balgores. Mr Chris Ping was very responsive and provided a very professional service - Our work was done very quickly and efficiently!

A · 22 May 2021 · Balgores Upminster

4/5

Google

Reece has been extremely helpful and is responsive to our email requests. We now have new tenants and have been very happy with the recent service from Balgores

Margie · 22 May 2021 · Balgores Upminster

5/5

Google

No hesitation in recommending Balgores for letting properties, Reece and the team were professional, helpful and informative.

Danniella · 22 May 2021 · Balgores Upminster

5/5

Google

Amazing service. I can’t fault Reece at Balgores for finding a new tenant for me. He went above and beyond and was incredibly helpful and professional throughout. Would highly recommend

Nicky · 22 May 2021 · Balgores Upminster

5/5

Google

Excellent service from the whole Balgores team, especially Reece. He was very professional and friendly, regularly keeping me up to date. I was comfortable leaving him to find a new tenant as I do not live in the area. Thank you Balgores!

Jennifer · 22 May 2021 · Balgores Upminster

5/5

Google

Couldn’t have been more helpful. Wonderful service. All the staff have great knowledge and nothing was too much trouble.

David · 22 May 2021 · Balgores Upminster

4/5

Google

Excellent service provided, professional at all times. Quick and easy to communicate with.

Charlotte · 22 May 2021 · Balgores Upminster

5/5

Google

Richard Burns was the guy responsible for the sale of our property. Everything went extremely well. We were well informed throughout the process. Thoroughly recommended company

David · 22 May 2021 · Balgores Upminster

5/5

Google

Reece was very professional from the viewing. After that he's been in touch with us everyday keeping us updated and went above and beyond with everything. First time I'm renting and everything went so smoothly and I did not get stress. I would recommend to anyone. Both landlords and tenants. Thank you very much Reece.

Kasi-ann · 22 May 2021 · Balgores Upminster

5/5

Google

Thank you Reece for listening and getting to know my housing needs, for proactively searching and ultimately finding the perfect house for my family. We are very happy and I've recommended Balgores and you to friends and acquaintances. A big thank you again!

Delia · 22 May 2021 · Balgores Upminster

5/5

Google

It has been a pleasure working with Mark from Balgores (Hornchurch office). He's been so helpful and always very polite and nice.

Irene · 22 May 2021 · Balgores Upminster

5/5

Google

I am very impressed with the professionalism of this institution and felt they were considerate, honest and patient with I and my family. Mark Claxton was very pleasant to deal with am glad I chose this agency.

Hannah · 22 May 2021 · Balgores Upminster

5/5

Google

I would like to thank Mr Mark Claxton on the outstanding and exceptional client service that you have showed us in search for a right house . You were so versatile we are very pleased to have landed in your care while trying to find a place to call our home during these difficult times . We appreciate your level of dedication commitment and reliability while dealing with your clients . From the moment I got that email from you I knew I was going to get a house . You were very helpful I can’t even explain how supportive you have been to us. One reason to why we didn’t view the house is simply because we trusted and believed in you . However, I must admit I’m still in shock , I didn’t expect the house to be this beautiful . It’s like I’m having a never ending dream . I have no words good enough to express my gratitude Mr Claxton . You are a silent hero and we will always remember you for as long as we still live in our home . We wish you the best . Yours Shakilah

Shakilah · 22 May 2021 · Balgores Hornchurch (1 North Street)

5/5

Google

Recently rented a property using Balgors and Mark the agent was very professional throughout. He was always quick to respond and extremely helpful.

Andrew · 22 May 2021 · Balgores Hornchurch (1 North Street)

5/5

Google

Very professional and helpful staff. I have been dealing with Charlie and Hannah. Both are highly professional and helpful

M · 22 May 2021 · Balgores Hornchurch (1 North Street)

5/5

Google

Received a professional and rapid response from Letting Agent Reece Woodhall. I will most definitely recommend them to anybody.

Shadrack · 22 May 2021 · Balgores Hornchurch (1 North Street)

5/5

Google

Many thanks to the lettings team at Balgores Hornchurch for heir hard work in helping me find the right tenant. Special thanks to Mark who has been polite, professional and responsive throughout the process.

Janice · 22 May 2021 · Balgores Hornchurch (1 North Street)

5/5

Google

I have received great support from Reece and the process was very smooth. I would definitely recommend Reece for any rentals or property purchases.

Diana · 22 May 2021 · Balgores Hornchurch (1 North Street)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Balgores is among the ESTAS 2026 winners.

  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East

ESTAS 2026: 4 Best in Postcode across four branches.

ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.

ESTAS awards by year, 2017 to 2025

  • 2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners

  • 2018 1 Silver ESTAS 2018 winners

    • SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings

  • 2017 1 Gold and 1 Silver ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
    • SilverESTAS 2017: Lettings (Landlords), South East (Essex)

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Balgores is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Balgores is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.

Lettings Agency of the Year by year, 2013 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

More industry awards: The Negotiator Awards

The Negotiator Awards

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.

Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.

Negotiator Awards by year, 2014 to 2017

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.

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