Trusted Agent profile · Essex

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Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

★★★★★ Excellent

4,992 reviews across 10 offices and 2 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,992 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,235

Reviews on Google

All 10 offices

Trustpilot logo

755

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Caroline, 21 January 2016Read the review from sellers

Buyers1 review

5.0 / 5 I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Elizabeth, 28 July 2017Read the review from buyers

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 4,116 reviews on Google only. Show every review

5/5

Google

Rating only, no written review.

Mainak · 22 June 2021 · Balgores Basildon

5/5

Google

Rating only, no written review.

David · 22 June 2021 · Balgores Basildon

5/5

Google

Thank you to Mica at Balgores Basildon for a professional, friendly, efficient service - making sure we were able to get settled in our new home!

Courtney · 22 June 2021 · Balgores Basildon

5/5

Google

Micha, Great service, highly recommended. Thanks again!

Ian · 22 June 2021 · Balgores Basildon

5/5

Google

Mica was very helpful and she was very accurate and efficient. She has good communication and she is very supportive.

Vindya · 22 June 2021 · Balgores Basildon

5/5

Google

We had Jordan from Balgores sort out all our needs, answered all our questions quickly and got everything sorted for us when we wanted it. Couldn't have had a better experience she went above and beyond to make sure we got everything we asked for and as quickly as she could. Very professional will be using Balgores in future.

Lauren · 22 June 2021 · Balgores Basildon

5/5

Google

Jordan has been really friendly and helpful throughout the process and helped things run smoothly from start to finish. I feel like I can contact her as and when I need and she is always happy to help. Would recommend :).

Holly · 22 June 2021 · Balgores Basildon

4/5

Google

We're currently house hunting and Balgores Basildon is the first real estate group that we've reached out to. They conveniently booked us different quality houses to see in one day, nearby each other, which was very helpful. They're also very pleasant and responsive.

Stacy · 22 June 2021 · Balgores Basildon

5/5

Google

Really appreciated Sarah's help with the progress of our purchase. She has been a huge help and the transaction would not have gone through if it wasn't for her! Extremely responsive, would highly recommend.

Emma · 22 June 2021 · Balgores Basildon

1/5

Google

what is the worst experience of my life .. I stayed 2 months only in lies from the staff to rent a house ...

Razvan · 22 June 2021 · Balgores Basildon

5/5

Google

We recently rented a property through Balgores with the help of Reece. He found us a great flat and really put in effort to help us secure it. All went very smoothly and we were kept in the loop throughout. Reece is brilliant at keeping us up to date with everything, and liaising with the landlord.PositiveResponsiveness, Professionalism

Chloe · 22 June 2021 · Balgores Upminster

5/5

Google

Ashley was great from start to finish. Always available to talk to and suggested services to make renting our flat a painless process. Will definitely use again.

Dan · 20 June 2021 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

Fantastic service from Katrina. Katrina was really helpful, knowledgeable, kept me updated all the way, even on her days off. This was my first time as a landlord and I felt comfortable that I was in good hands throughout the process. I would highly recommend Balgores Lettings.

Sue · 20 June 2021 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

This is the second time i have used Balgores and this time i dealt with Ashley. He was professional, curteous and responsive and let my property out within a few days. Good tenants and will be using them again!

Mehak · 20 June 2021 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

Really couldn’t fault the service we got here, any questions we had were answered in a friendly and quick manner. Mica and Holly dealt with us the most, and we’re super grateful to them both!

Molly · 18 June 2021 · Balgores Basildon

5/5

Google

I have been completely supported by Balgores Gravesend Branch from the start to the end of my journey. All staff were kind, attentive and really listened to the criteria I had. I felt that Andrew was particularly intuitive and professional which helped with the process. They were very professional throughout and were brilliant at keeping in contact and informing me of updates-I didn’t have to chase anyone once. I would recommend Balgores Gravesend to anyone.PositiveResponsiveness, Quality, Professionalism, Value

Nicola · 12 June 2021 · Balgores Gravesend

5/5

Google

17 years ago we bought our house from John and this month we sold our home with John & his family team. We were very happy with the communication right from the start. We received emails confirming viewings and follow up calls with feedback from Amanda. Lara did a great job on the visuals to make sure we got our property marketed to its potential, including coming back to retake some shots when the weather was better. The pricing was spot on (unlike another Estate Agent who recommended we put the house on the market significantly lower and who made a point that they sold properties quickly .. well of course they would !). We were also very happy with the way John kept us up to date on the whole exchange & completion part of the process, he was in touch with the buyers and our solicitors regularly. THANK YOU!

Giovanni · 10 June 2021 · Balgores Hornchurch (1 North Street)

5/5

Google

Fantastic service! Just moved into my first rental property after moving out. Michael and Holly were very attentive and helpful, even after I moved in! Thank you

Edward · 10 June 2021 · Balgores Basildon

4/5

Google

Car Park maintained by the National Park, including toilet facilities. Provides an access point to the River Ribble, where it flows through the village, and also permits views of Pen-y-Ghent.

Martyn · 8 June 2021 · Balgores Upminster

1/5

Google

They don't turn up to viewings leaving you waiting with no form of contact.

Luthfa · 5 June 2021 · Balgores Basildon

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Balgores is among the ESTAS 2026 winners.

  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East

ESTAS 2026: 4 Best in Postcode across four branches.

ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.

ESTAS awards by year, 2017 to 2025

  • 2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners

  • 2018 1 Silver ESTAS 2018 winners

    • SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings

  • 2017 1 Gold and 1 Silver ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
    • SilverESTAS 2017: Lettings (Landlords), South East (Essex)

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Balgores is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Balgores is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.

Lettings Agency of the Year by year, 2013 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

More industry awards: The Negotiator Awards

The Negotiator Awards

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.

Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.

Negotiator Awards by year, 2014 to 2017

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.

Reviews may appear on more than one platform.

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