Trusted Agent profile · Essex

Verified

Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

★★★★★ Excellent

4,992 reviews across 10 offices and 2 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,992 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,235

Reviews on Google

All 10 offices

Trustpilot logo

755

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Caroline, 21 January 2016Read the review from sellers

Buyers1 review

5.0 / 5 I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Elizabeth, 28 July 2017Read the review from buyers

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 4,116 reviews on Google only. Show every review

5/5

Google

We have recently purchased a property that was being marketed by Town & Country and we are extremely happy with the service we have recieved. We have been particularly impressed with Ann Chandler and we are very grateful for her support …

Sarah · 26 June 2021 · Balgores Chelmsford

Agent replied · 26 June 2026

Thank you Sarah for your kind words, especially about our sales progression service. Its such a fundamental part of what we do, and where the magic happens! The actual business of getting people moved is what we're all about. Best wishes in your new home from all the Town and Country Residential Team.

5/5

Google

My experience with JLL was absolutely great. Me and my colleague, took a little risky approach and rented it without even seeing the place in person. Pierre, who was our agent has done a fantastic job, he was very responsive, helped us …

Katarzyna · 25 June 2021 · Balgores Hayes

5/5

Google

Despite the difficult situation the world finds itself in right now, I was immensely impressed at the conduct of Balgores and our agent Jordan. Not only were they very professional from start to finish, the entire process was very swift. I could not recommend Balgores more. Brilliant service.

Jonathan · 22 June 2021 · Balgores Basildon

5/5

Google

Brilliant experience Daniel and sarah were amazing. Sarah was always at the end of the phone if we had any issues and made the whole experience smooth sailing. Would definately recommend to anyone selling to go with these guys..

Brian · 22 June 2021 · Balgores Basildon

5/5

Google

Recently completed a house purchase through Balgores and Sarah has been instrumental in ensuring the purchase went through smoothly. Excellent work Sarah your hard work is much appreciated and you are certainly an asset to your company.

Andy · 22 June 2021 · Balgores Basildon

5/5

Google

We are so pleased with the service provided by Nigel and Mackensie from Balgores estate agent during our home moving process. They are very quick in responding to us throughout the process and guided us very well in all the essential steps. I would highly recommend Balgores who are looking for smooth and stress free transaction.

Venkat · 22 June 2021 · Balgores Basildon

1/5

Google

They don't turn up to viewings leaving you waiting with no form of contact.

Luthfa · 22 June 2021 · Balgores Basildon

5/5

Google

Lucy Franklin and Mackensie Walker were excellent to work with, they always kept us up to date with any progress and was always ready to assist on any questions that we had (First time buyers). Highly recommend to others.

Kevo · 22 June 2021 · Balgores Basildon

2/5

Google

Don't return calls and can't get hold of anyone

Debbie · 22 June 2021 · Balgores Basildon

5/5

Google

Really appreciate Lucy help, out of most companies I phoned not many did help. However again really appreciate Lucy help and thank you!!

Chris · 22 June 2021 · Balgores Basildon

5/5

Google

Nigel/Mackenzie - Amazing!. You just make remortgaging a smooth experience. thank you

Jane · 22 June 2021 · Balgores Basildon

4/5

Google

Worked with Lucy at Balgores as our mortgage broker and Mackensie her assistant, and they constantly kept us updated, was really responsive, and worked well with us every step of the way. Would recommend them to anyone!

Maleek · 22 June 2021 · Balgores Basildon

5/5

Google

We recently dealt with Balgores for the sale of our property. Josh was brilliant he dealt with the sale very professionally. We then dealt with Sarah who was the Sales Progressor, again she was extremely professional and so helpful with the whole process. We highly recommend them both.

Joe · 22 June 2021 · Balgores Basildon

5/5

Google

This is the second time we have received a very efficient and professional service from Nigel and his colleagues. I highly recommend them for mortgages and life insurance services.

Richard · 22 June 2021 · Balgores Basildon

5/5

Google

I just want to say the biggest thank you to Toni & Holly for everything they done to get me into my new rented property! Absolutely amazing! Extremely quick turn around from start to finish!! Thank you so much!

Nadine · 22 June 2021 · Balgores Basildon

5/5

Google

Rating only, no written review.

Michael · 22 June 2021 · Balgores Basildon

5/5

Google

I’d like to thank Mica for helping us to find our new home! Friendly , professional and very helpful staff . Highly recommend this agency

Victoria · 22 June 2021 · Balgores Basildon

5/5

Google

I would like to thank everyone at the Balgores Basildon team for selling our property, especially Nyall, Josh and Sarah Oakley. You have worked very hard and been really proactive throughout. Thanks for the great service!

Felicity · 22 June 2021 · Balgores Basildon

5/5

Google

Nigel was very helpful and easy to deal with, also very prompt service. Would use again and recommend

Stanley · 22 June 2021 · Balgores Basildon

5/5

Google

I would like to say a massive thank you to management team, in particular, Holly and Mica, to work with me (as the landlord) and the tenant to fix the issues in the property. They have been so understanding and have done their best to resolve the issues.

Nahid · 22 June 2021 · Balgores Basildon

5/5

Google

Great team. Nothing too much trouble. Dud great job marketing and selling my house. Polite ,friendly would defo reccomend.

Joan · 22 June 2021 · Balgores Basildon

5/5

Google

Lucy Franklin & Mackensie Walker were fantastic! We were buying our first home and Lucy has been brilliant at keeping us informed and available whenever we need her, ready to answer any questions. Would highly highly recommend!!

Elleny · 22 June 2021 · Balgores Basildon

5/5

Google

I have dealt with Mica in the lettings department a few times over the past 10months. Mica and her team kept me updated as and when required and found new tenants in a short space of time on each occasion I would happily use Mica and the Balgores team again as and when required. Thanks, Darren

Darren · 22 June 2021 · Balgores Basildon

5/5

Google

Mica was super supportive throughout my process, super professional and helpful. Thank you Mica!

Karimah · 22 June 2021 · Balgores Basildon

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Balgores is among the ESTAS 2026 winners.

  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East

ESTAS 2026: 4 Best in Postcode across four branches.

ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.

ESTAS awards by year, 2017 to 2025

  • 2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners

  • 2018 1 Silver ESTAS 2018 winners

    • SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings

  • 2017 1 Gold and 1 Silver ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
    • SilverESTAS 2017: Lettings (Landlords), South East (Essex)

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Balgores is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Balgores is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.

Lettings Agency of the Year by year, 2013 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

More industry awards: The Negotiator Awards

The Negotiator Awards

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.

Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.

Negotiator Awards by year, 2014 to 2017

Source: The Negotiator Awards winners lists, as published, linked by year.

Want Balgores to help?

Send Balgores a message.

What do you need help with?

Balgores will use your details to contact you about this. See our privacy notice.

Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent