5/5
GoogleI recently sold my property through Balgores in Chelmsford, and had the pleasure of dealing with Allannah. She got the property sold quickly and for a good price and the whole process was smooth from start to finish. I would highly …
Trusted Agent profile · Essex
Verified
Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more
★★★★★
4,993 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,993 reviews on two platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
Buyers1 review
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Our offices
Balgores's 10 offices, most reviewed first. Each has its own page.
- Balgores Gravesend172-173 Parrock Street, DA12 1EY1,276 reviews · 528 on Google (4.8)51 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL1,260 reviews · 510 on Google (4.6)31 in the last 90 days
- Balgores Chelmsford2 Tindal Square, CM1 1EH886 reviews · 886 on Google (4.7)19 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL650 reviews · 650 on Google (4.6)20 in the last 90 days
- Balgores Basildon28 Southernhay, SS14 1EL558 reviews · 558 on Google (4.7)18 in the last 90 days
- Balgores Upminster63 Station Road, RM14 2SU493 reviews · 492 on Google (4.9)15 in the last 90 days
- Balgores Romford (5-6 Station Chambers Victoria Road)5-6 Station Chambers Victoria Road, RM1 2HS293 reviews · 292 on Google (4.2)12 in the last 90 days
- Balgores South Woodham Ferrers5-7 Baron Road, CM3 5XQ265 reviews · 265 on Google (4.8)3 in the last 90 days
- Balgores Romford (3 Old Mill Parade Victoria Road)3 Old Mill Parade Victoria Road, RM1 2HU217 reviews · 217 on Google (4.6)0 in the last 90 days
- Balgores Hayes7 St. Thomas Road, CM14 4DB114 reviews · 114 on Google (4.6)2 in the last 90 days
Reviews on Google
Showing 4,116 reviews on Google only. Show every review
Google5/5
GoogleWe viewed a house with Balch in the middle of the lockdown. As the house was vacant, Trefor was able to show us the house at a time that suited us. We immediately fell in love with the house, but hadn't sold ours at that point so were not …
5/5
GoogleI recently used Balgores in Chelmsford and found Allannah Buckroyd to be most professional, helpful, friendly, informative and fantastic throughout the whole process. Nothing was ever too much trouble and she was always happy to go that …
5/5
GoogleExcellent, went with a fixed fee firm at first, swapped to Balgores, a different world, people to answer the phone, a department which chances your sale, you can ring and speak to them. They completed for me with a stretching deadline, I …
5/5
GoogleI recently rented through the Chelmsford office and dealt with Daniel. He was always friendly, courteous and helpful and always professional. He made every effort to make sure the move and the whole process went through smoothly and even …
5/5
GoogleI have actually just had the best kind of experience with the manager of Balgores Chelmsford, Allanah, who has personally gone out of her way, to rectify an issue I had with her branch. I acknowledge that she didn't need to do that but …
5/5
GoogleI am very happy with Balgores Chelmsford, especially Ricky Nelson. I had a particularly difficult situation to contend with and they were very understanding and helpful to me. …
5/5
GoogleWe choose Balgores for the sale of our property as we connected instantly with Allannah. She is very professional and very responsive especially on what's app. …
5/5
GoogleMy husband and I was looking for a flat to rent and contacted Balgores Romford when we saw something really good. Katrina Law, the Lettings Negotiator for Balgores was extremely helpful and professional. She showed us the flat and was very …
5/5
GoogleMy boyfriend and I recently moved with Reece’s help through Balgores Upminster and he made the process feel as stress free as possible. …
4/5
GoogleFor 2 first-timers in regards to renting property, the team at Balgores (especially Reece) were extremely helpful with recommendations, answering our queries and overall just being pleasant to be around. …
5/5
GoogleBig thank you to Heather and the Balgores team for showing us around our now-home many times and being so accommodating. We always received prompt updates and responses and would recommend Balgores. Thank you also to Parmi for helping us …
5/5
GoogleWanted to offer big thanks to Reece in particular (as well as all Balgores staff we had contact with whilst securing our new home). He offered a great professional service, approach and attitude as well as timely response to all queries and …
5/5
GoogleI have been a landlord for over 25 years and as you can imagine i have dealt with many letting agents over that time. So i can highly recommend Mark Claxton from the Balgores letting team. …
5/5
GoogleI've just moved into a property that was on the market with balgores lettings(Hornchurch Branch) and can honestly say MARK CLAXTON in the office have been totally amazing. They've been there for me every step of the way. I received regular …
5/5
GoogleReece was extremely helpful and was always on the other side of the phone for any of our questions and queries. He made the whole experience from start to finish easy as it was our first time renting. …
5/5
GoogleThe property i settled on wasnt in the end sourced via Balgores but the service i recieved from them notably from Mark Claxtin was the best of the lot. Mark sourced, listened to carefully and followed up each view intently and his service …
5/5
GoogleWe recently rented a property through Balgores with the help of Reece. He found us a great flat and really put in effort to help us secure it. All went very smoothly and we were kept in the loop throughout. …
5/5
GoogleI had a great experience at Balgores. All staff were attentive and supportive. I mainly worked with Luisa and she was a great help when moving into my new property. She is still very responsive even on her days off. I also had help from …
5/5
GoogleThe team at the upminster and Hornchurch branches helped sell my house I had tried over the last 3 years with other agents but these guys worked very hard to sell my property and to help on completion an amazing team always available to …
5/5
GoogleLuisa Taviani was amazing help throughout the whole process. From looking at potiential properties to actually moving in. …
5/5
GoogleKatrina was super helpful and as you would imagine, we had only arrived in the UK 2 weeks prior and she made sure we got what we wanted within the timelines that we had given her. Very professional and always made sure she checked on us at …
5/5
GoogleBig thanks to Katrina Lettings Negotiator, honestly she was amazing we would not be happy in our new place if it wasn't for Katrina's professional efficient service. …
5/5
GoogleMark and the team were extremely professional and hard working in finding us a tenant which matched our requirements. We were very happy with the level of service and communication the team gave us throughout the process, especially in a pandemic.PositiveResponsiveness, Quality, Professionalism, Value
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Balgores is among the ESTAS 2026 winners.
- WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East
ESTAS 2026: 4 Best in Postcode across four branches.
- Best in Postcode (4)ESTAS Best in Postcode 2026
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 2025
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
- GoldESTAS 2025: Best Local Group (2-5 Offices) in the UK, Sales
- BronzeESTAS 2025: Best Local Group (2-5 Offices) in the UK, Lettings
- WinnerESTAS 2025: Best Local Agency Group (2-5 offices) by Region, South East
- WinnerESTAS 2025: Best Local Estate Agency Group (2-5 offices) by Region, South East
- Best in Postcode (2)ESTAS Best in Postcode 2025
2018 1 Silver ESTAS 2018 winners
- SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
2017 1 Gold and 1 Silver ESTAS 2017 winners
- GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
- SilverESTAS 2017: Lettings (Landlords), South East (Essex)
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
EA Masters
Balgores is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 2020
2020 2 awards EA Masters 2020 winners
- Award winning agency (2)EA Masters 2020
- London
- East London
2019 2 awards EA Masters 2019 winners
- Award winning agency (2)EA Masters 2019
- East of England
- East London Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Lettings Agency of the Year Awards
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
- SilverLettings Agency of the Year Awards 2016: Best East of England Lettings Agency (Medium)
- SilverLettings Agency of the Year Awards 2016: Best Property Management 501 to 1000 Properties Lettings Agency
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 2015
2015 1 Bronze Lettings Agency of the Year Awards 2015 winners
- BronzeLettings Agency of the Year Awards 2015: Best Property Management 501 to 1000 Properties Lettings Agency
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
- SilverLettings Agency of the Year Awards 2013: Best East of England Lettings Agency (Medium)
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
More industry awards: The Negotiator Awards
The Negotiator Awards
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 2017
2017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
- GoldThe Negotiator Awards 2017: East of England Agency of the Year
- BronzeThe Negotiator Awards 2017: Property Management Department of the Year
- BronzeThe Negotiator Awards 2017: Medium Lettings Agency of the Year
2016 1 Gold The Negotiator Awards 2016 winners
- GoldThe Negotiator Awards 2016: Property Management Department of the Year
2015 2 Gold The Negotiator Awards 2015 winners
- GoldThe Negotiator Awards 2015: Medium Estate Agency of the Year (4-11 branches)
- GoldThe Negotiator Awards 2015: Property Management Department of the Year
2014 1 Gold The Negotiator Awards 2014 winners
- GoldThe Negotiator Awards 2014: East of England Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
Want Balgores to help?
Send Balgores a message.
Questions about Balgores
Which Balgores office has the most reviews?
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,260.
Where are the Balgores offices?
The 10 Balgores offices, by town:
- Basildon: 28 Southernhay, Basildon, Essex, SS14 1EL
- Brentwood: 7 St. Thomas Road, Brentwood, Essex, CM14 4DB
- Chelmsford: 2 Tindal Square, Chelmsford, Essex, CM1 1EH
- Gravesend: 172-173 Parrock Street, Gravesend, DA12 1EY
- Hornchurch (1 North Street): 1 North Street, Hornchurch, RM11 1RL
- Hornchurch (1 North Street): 1 North Street, Hornchurch, Essex, RM11 1RL
- Romford (3 Old Mill Parade Victoria Road): 3 Old Mill Parade Victoria Road, Romford, Essex, RM1 2HU
- Romford (5-6 Station Chambers Victoria Road): 5-6 Station Chambers Victoria Road, Romford, Essex, RM1 2HS
- South Woodham Ferrers: 5-7 Baron Road, South Woodham Ferrers, Essex, CM3 5XQ
- Upminster: 63 Station Road, Upminster, Essex, RM14 2SU
Has Balgores won any awards?
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
