Trusted Agent profile · Essex
Verified
★★★★★
4,993 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,993 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Showing 4,116 reviews on Google only. Show every review
5/5
GoogleBuying a property during the pandemic has been a long, challenging and frustrating process. I firstly want to thank Josh Finch who initially showed myself and my wife around to a few properties even drove us to a couple of viewings as we …
5/5
GoogleA BIG Thank you to Daniel Dawes, who helped us get out first mortgage. And the rest of the team who kept us posted with updates. Daniel was able to get us a principle in writing just after the first lockdown ended, which gave us an idea of …
4/5
GoogleLucy Franklin provided an excellent service for my remortgage. It was a little bit complicated due to valuations and the pandemic (as of the time of writing) but she was patient. She persevered and worked hard to secure me a good deal. …
5/5
GoogleGreat team! I bought and sold a property with Basildon Balgores team. Each time they were very professional, organised and kept me informed every step of the way. …
5/5
GoogleWe can highly recommend Sarah Oakley, who was our sales progressor. Having worked in very senior customer service roles in 3 major investment banks for many years, I am extremely critical of service provided and treating clients fairly …
5/5
GoogleGreat service! Thank you Balgores Basildon for excellent service ,friendly and very helpful! …
5/5
GoogleBalgores Basildon provided an excellent service from start to finish. We had a difficult two bedroom house to sale but Balgores constantly arranged …
5/5
GoogleI am a first time renter, just moved out of the family home. The lady ive been corresponding with, Katrina, has been a god send. From the get go she made the whole daunting experience feel easy and stress-free. She is very knowledgable and …
5/5
GoogleFantastic service from Balgores especially Katrina who went out of her way taking my calls and emails on her days off to help me with questions that I had and showed me numerous rentals and as been there at the end of of the telephone …
1/5
GoogleI've been renting for years and never had an issue till I rented with Balgores. They do everything to get you in, but once you leave the property, it's a struggle to hear from them again. It's been months, and I'm still trying to get hold of my deposit. No communication whatsoever. The only thing I haven't done is walk into their office and demand my money back. I've literally been begging to have my deposit returned. It's ridiculous.
4/5
GoogleWell there have been mixed motions while going through the search and the process...but until we got in touch with the beautiful Kelly ...She does take her work seriously and listens to the client's needs and works according to their needs …
1/5
GoogleSurprised. They make you leave a review the moment they find you a property and to mention their name. With a 6 bedroom house kicking all the problems under the carpet and making everything else seems all in working order. Been facing this …
Good afternoon, We're sorry to hear that your experience with us has not been positive. We take … More
5/5
GoogleVERY SATISFIED WITH THE SERVICE I RECEIVED FROM THE WHOLE TEAM AT BALGORES. INITIALLY ASHLEY GAVE MYSELF HONEST, CLEAR INSTRUCTIONS & ADVICE TOWARDS THE WHOLE JOURNEY RENTING MY FIRST PROPERTY. …
5/5
GoogleMark claxton from Balgores in Honchurch was godsent at a time when all the estate agents were acting like demi gods and not responding to calls or emails regarding properties advertised on Rightmove. …
5/5
GoogleMark Claxton and Luisa Taviani were fantastic in finding a new tenant and setting things up quickly and smoothly. All overseen by Chris Ping - the Lettings King! …
5/5
GoogleI have used Balgores Hornchurch for a number of years to identify suitable tenants for my flat and they provide an excellent service. They have once again provided a quality service, they have found me a suitable …
1/5
GoogleVery difficult to get through to the phone and some members are very rude Had a viewing today. Tried calling up all day to inform the branch I would be late for my appointment because I had an emergency meeting scheduled for work. …
4/5
GoogleThe team at Balgores have been great at getting us through a tricky chain. We are buying, so not direct clients, but the staff couldn't have been more helpful and we're very empathetic when passing on bad news. We have finally exchanged, …
5/5
GoogleLuisa from the Romford Balgores branch help me with my recent move. The whole process was seamless and stress free. Luisa was extremely professional and responsive. Definitely recommended.
5/5
GoogleVery happy with the service in particular Allanah Buckroyd. We had previously sold our property with another agent but our buyer pulled out close to exchange. We then instructed Balgores Chelmsford, Allanah and the team …
5/5
GoogleUsed Balgores to organise our flat rental. We found them very professional and friendly, especially Jordan.if I contacted her (and I did loads!) she would respond really quickly and efficiently. …
5/5
GoogleBalgores & Liam Bird in particular have been nothing but extremely helpful, responsive and professional throughout our mortgage process. They have helped us through every step of the way and have made the process quick and easy. On top of …
5/5
GoogleFantastic service from start to finish. Allannah at the Chelmsford branch dealt with our sale and was incredibly …
5/5
GoogleWe just purchased a flat through Balgores, we dealt with Allanah and Sarah both very helpful and on the ball, Sarah especially good at chasing Solicitors and keeping us updated, she was always happy to answer questions and quick to find out …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 20252025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold and 1 Silver ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 20152015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 20172017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,260.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
