5/5
GoogleI have used Balgores Hornchurch for a number of years to identify suitable tenants for my flat and they provide an excellent service. They have once again provided a quality service, they have found me a suitable …
Trusted Agent profile · Essex
Verified
Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more
★★★★★
4,993 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,993 reviews on two platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
Buyers1 review
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Our offices
Balgores's 10 offices, most reviewed first. Each has its own page.
- Balgores Gravesend172-173 Parrock Street, DA12 1EY1,276 reviews · 528 on Google (4.8)51 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL1,260 reviews · 510 on Google (4.6)31 in the last 90 days
- Balgores Chelmsford2 Tindal Square, CM1 1EH886 reviews · 886 on Google (4.7)19 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL650 reviews · 650 on Google (4.6)20 in the last 90 days
- Balgores Basildon28 Southernhay, SS14 1EL558 reviews · 558 on Google (4.7)18 in the last 90 days
- Balgores Upminster63 Station Road, RM14 2SU493 reviews · 492 on Google (4.9)15 in the last 90 days
- Balgores Romford (5-6 Station Chambers Victoria Road)5-6 Station Chambers Victoria Road, RM1 2HS293 reviews · 292 on Google (4.2)12 in the last 90 days
- Balgores South Woodham Ferrers5-7 Baron Road, CM3 5XQ265 reviews · 265 on Google (4.8)3 in the last 90 days
- Balgores Romford (3 Old Mill Parade Victoria Road)3 Old Mill Parade Victoria Road, RM1 2HU217 reviews · 217 on Google (4.6)0 in the last 90 days
- Balgores Hayes7 St. Thomas Road, CM14 4DB114 reviews · 114 on Google (4.6)2 in the last 90 days
Reviews on Google
Showing 4,116 reviews on Google only. Show every review
Google1/5
GooglePhoned to book a viewing. Told apparently owner has not given time and that they will ring back. …
5/5
GoogleWe used Balgores for the purchase of our new property. We had many challenges along the way and they really held the whole chain together. From the start of our property search to moving in the service was excellent. The team are amazing, I …
5/5
GoogleWe had great support from Louise Gibson who i believe is based at Romford Branch after selling through the Dagenham Heathway Branch. The support from Louise and chasing of the chain and solicitor and the help and advice made the process …
5/5
GoogleSold our property with Sean at Romford branch of Balgores and I must say it was such an amazing service we received.From placing on the market to completion Sean was very helpful, no questions were too many. Very professional service.I …
5/5
GoogleAfter dealing with a different agent for over 3 months and only managed to get one viewing, we reached out to Balgores Romford who turned this around got us multiple viewings and sold our property within 10 days. …
5/5
GoogleI have recently purchased a property through Balgores Romford and the whole transaction was very smooth. The sales representative Suchdev Pattwal was very helpful and assuring throughout the transaction. All the team has been very …
1/5
GoogleAbsolutely atrocious in the manner in which they profile a potential customer. I merely wanted a viewing. I was taken through various questions without even being told if the property is available to be viewed. …
Agent replied
Hi Abz, We’re sorry to hear your experience with us wasn’t a positive one. We take all … More
5/5
GoogleJust at the last stage of selling my property and the staff are fantastic, supportive and helpful making a stressful time not as stressful. Big thanks to Sean, Louise and Liam you guys are the best and I wish you every …
1/5
GoogleCalled to book a viewing, someone called Ellie took the call, took all my details and said will call back same day to confirm booking. …
5/5
GoogleMichael and his team from Mortgage Advice Bureau have been amazing helping us through all parts of our mortgage and insurance. Nothing was too much and no question too silly! Would definitely recommend and after having experience in the …
5/5
GoogleI would definitely recommend Balgores South Woodham Ferrers Estate Agents & Letting Agents to anyone looking for a mortgage/protection advisor. Michael was my mortgage adviser and went above and beyond to help me. Very thorough, …
5/5
GoogleHaving "sold" our house 4-5 times in as many years and, until recently, no sale has actually completed due to situations beyond our control, we can't praise Balgores enough for all of their efforts and continued loyalty to us, as vendors. …
4/5
GoogleI would certainly recommend Balgores Estate Agents in South Woodham Ferrers. Moving house during the COVID restrictions has been a challenge. My house went on the market January 2020 with a different agent and response was very poor. …
5/5
GoogleThank you so much to the South Woodham branch of Balgores!! They were all brilliant with our house sale especially given the Covid challenges. I cannot recommend them enough, polite, professional and just generally a good bunch of helpful …
5/5
GoogleFirst class and very professional service from Michael and the team as always. Thanks …
5/5
GoogleAmazing service. Super responsive and helpful. My family needed to move urgently and Mica Pengelly especially, managed to secure us a fantastic home, and finalise the move during a pandemic, national lockdown and the festive break - …
5/5
GoogleMichael handled my moving swiftly and efficiently. As I had some bad luck managing to rent a flat Michael acted quickly on my behalf to contact the property owner and arrange a meeting. The property was perfect for my needs and within 11 …
5/5
GoogleIf you want to sell your home. Balgores are genuinely 5 star. We had the unfortunate experience of substandard conveyancers but Josh & Sarah at Balgores literally went above and beyond to ensure a smooth transition. Without them, this …
5/5
GoogleI want to to use this medium so say a very big Thank you to Balgores Basildon most especially to Lucy Franklin and Mackensie Walker . As a first time buyer they guided to me the right path and i'm very much pleased that they helped me to …
5/5
GoogleI used Balgores to sell my house in January 2020, so it made sense to use a tried and tested firm that I know and who are local. Massive thanks to Sarah Oakley at Basildon for seeing my purchase through to the …
5/5
GoogleI want to say a massive thank you to the Balgores Basildon team for helping me find a property which is now my future family home. …
5/5
GoogleVery helpful, reliable and professional I recently sold my property through Balgores Basildon. What an amazing bunch of …
5/5
GoogleWe are really happy that we used Balgores to sell our property. The sales team worked really hard to find the right, good quality buyer and they always qualified them as we’d asked. Everyone we dealt with was professional and enthusiastic …
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Awards
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Balgores is among the ESTAS 2026 winners.
- WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East
ESTAS 2026: 4 Best in Postcode across four branches.
- Best in Postcode (4)ESTAS Best in Postcode 2026
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 2025
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
- GoldESTAS 2025: Best Local Group (2-5 Offices) in the UK, Sales
- BronzeESTAS 2025: Best Local Group (2-5 Offices) in the UK, Lettings
- WinnerESTAS 2025: Best Local Agency Group (2-5 offices) by Region, South East
- WinnerESTAS 2025: Best Local Estate Agency Group (2-5 offices) by Region, South East
- Best in Postcode (2)ESTAS Best in Postcode 2025
2018 1 Silver ESTAS 2018 winners
- SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
2017 1 Gold and 1 Silver ESTAS 2017 winners
- GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
- SilverESTAS 2017: Lettings (Landlords), South East (Essex)
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
EA Masters
Balgores is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 2020
2020 2 awards EA Masters 2020 winners
- Award winning agency (2)EA Masters 2020
- London
- East London
2019 2 awards EA Masters 2019 winners
- Award winning agency (2)EA Masters 2019
- East of England
- East London Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Lettings Agency of the Year Awards
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
- SilverLettings Agency of the Year Awards 2016: Best East of England Lettings Agency (Medium)
- SilverLettings Agency of the Year Awards 2016: Best Property Management 501 to 1000 Properties Lettings Agency
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 2015
2015 1 Bronze Lettings Agency of the Year Awards 2015 winners
- BronzeLettings Agency of the Year Awards 2015: Best Property Management 501 to 1000 Properties Lettings Agency
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
- SilverLettings Agency of the Year Awards 2013: Best East of England Lettings Agency (Medium)
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
More industry awards: The Negotiator Awards
The Negotiator Awards
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 2017
2017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
- GoldThe Negotiator Awards 2017: East of England Agency of the Year
- BronzeThe Negotiator Awards 2017: Property Management Department of the Year
- BronzeThe Negotiator Awards 2017: Medium Lettings Agency of the Year
2016 1 Gold The Negotiator Awards 2016 winners
- GoldThe Negotiator Awards 2016: Property Management Department of the Year
2015 2 Gold The Negotiator Awards 2015 winners
- GoldThe Negotiator Awards 2015: Medium Estate Agency of the Year (4-11 branches)
- GoldThe Negotiator Awards 2015: Property Management Department of the Year
2014 1 Gold The Negotiator Awards 2014 winners
- GoldThe Negotiator Awards 2014: East of England Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
Want Balgores to help?
Send Balgores a message.
Questions about Balgores
Which Balgores office has the most reviews?
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,260.
Where are the Balgores offices?
The 10 Balgores offices, by town:
- Basildon: 28 Southernhay, Basildon, Essex, SS14 1EL
- Brentwood: 7 St. Thomas Road, Brentwood, Essex, CM14 4DB
- Chelmsford: 2 Tindal Square, Chelmsford, Essex, CM1 1EH
- Gravesend: 172-173 Parrock Street, Gravesend, DA12 1EY
- Hornchurch (1 North Street): 1 North Street, Hornchurch, RM11 1RL
- Hornchurch (1 North Street): 1 North Street, Hornchurch, Essex, RM11 1RL
- Romford (3 Old Mill Parade Victoria Road): 3 Old Mill Parade Victoria Road, Romford, Essex, RM1 2HU
- Romford (5-6 Station Chambers Victoria Road): 5-6 Station Chambers Victoria Road, Romford, Essex, RM1 2HS
- South Woodham Ferrers: 5-7 Baron Road, South Woodham Ferrers, Essex, CM3 5XQ
- Upminster: 63 Station Road, Upminster, Essex, RM14 2SU
Has Balgores won any awards?
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
