Trusted Agent profile · Essex
Verified
★★★★★
4,993 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,993 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Showing 4,115 reviews on Google only. Show every review
5/5
GoogleChris was knowledgeable, confident and was very reassuring. We were nervous as we had had a bad experience but we shouldn’t have worried. Chris and his team were there for us every step of the way from viewing to selling and then Donna got …
5/5
GoogleJason and the team and the Gravesend branch have been AMAZING! Jason did our valuation, he came prepared with comparables, how our home would be marketed, and spot on with the valuation, after also doing our own research. …
5/5
GoogleI would highly recommend Balgores Gravesend without hesitation. Very friendly, professional, helpful and always kept in touch with us throughout the process. The service was outstanding and we are extremely grateful to both Andrew and …
5/5
GoogleI have used Balgores for a few years now for a rental property and they are superior to most others I have dealt with previously. Daniella in particular is exceptional and responds to queries and issues very promptly and takes ownership of the task in hand. I could not recommend both Daniella and Balgores any greater, 100% first class.
5/5
GoogleI have been completely supported by Balgores Gravesend Branch from the start to the end of my journey. All staff were kind, attentive and really listened to the criteria I had. I felt that Andrew was particularly intuitive and professional …
5/5
GoogleBalgores have been absolutely fantastic with regards to helping us find and purchase our next home. From day 1, we have had Connor as our agent and he has been a delight to purchase through. He is extremely knowledgeable, responsive and …
5/5
GoogleWe were extremely happy with the service we had from Balgores Gravesend. Andrew and the team were very professional, guiding us through the process with good advice, as we hadn't moved for 33 years we thought we would find the whole thing …
5/5
GoogleExcellent service, Frank is professional and friendly. He kept me informed throughout the process. Went above and beyond for us. 5*+. Always kept us in the loop. Answered any questions/queries asap and pushed the exchange a week early. …
5/5
GoogleFantastic experience from start to finish. Frank was always available when we needed him for something big or small (which was regularly!) Brilliant support as exchange approached, it got a little stressful due to the incompetence elsewhere …
5/5
GoogleFrank was assigned to us by Andrew to deal with our Sale. I am so grateful to him. It is a stressful experience and you need a consistent and reliable ally. I put complete trust in him from the very start and he never let me down. …
5/5
GoogleThe house I sold through Balgore's had 5 generations of my family living there so I wanted it to be sold with care and attention that it deserved. Balgore's did this from start to finish. When things looked bad, Frank was straight there and …
5/5
GoogleDealt with Balgores during the purchasing process for my new home. Frank was my main contact and he was always readily available to deal with all issues promptly and professionally. Not only was he the main link for keeping communications …
5/5
GoogleWe felt very looked after by Frank at every stage of our sale and even after exchange. The staff are all very professional and have definitely shaken off the industry’s previous bad name. Balgores have brought in a new breed of Estate …
5/5
GoogleWe have moved house 7 times before but have never had an estate agent as professional and helpful as Andrew Perry at Balgores , Gravesend. …
5/5
GoogleWe had the pleasure to meet Gavin from Balgores from the moment we spoke to discuss our details and what kind of property we would like to actually meeting him he has been so professional kind and genuine he actually took time to listen and …
5/5
GoogleBalgores have provided an outstanding service throughout the whole process of selling my property. Andrew dealt with everything in a professional way, even when I was asking stupid questions as I’ve not sold before! Their knowledge and …
4/5
GoogleWell there have been mixed motions while going through the search and the process...but until we got in touch with the beautiful Kelly ...She does take her work seriously and listens to the client's needs and works according to their needs …
5/5
GoogleVERY SATISFIED WITH THE SERVICE I RECEIVED FROM THE WHOLE TEAM AT BALGORES. INITIALLY ASHLEY GAVE MYSELF HONEST, CLEAR INSTRUCTIONS & ADVICE TOWARDS THE WHOLE JOURNEY RENTING MY FIRST PROPERTY. …
1/5
GoogleVery difficult to get through to the phone and some members are very rude Had a viewing today. Tried calling up all day to inform the branch I would be late for my appointment because I had an emergency meeting scheduled for work. …
1/5
GoogleSurprised. They make you leave a review the moment they find you a property and to mention their name. With a 6 bedroom house kicking all the problems under the carpet and making everything else seems all in working order. Been facing this …
Good afternoon, We're sorry to hear that your experience with us has not been positive. We take … More
5/5
GoogleMark Claxton and Luisa Taviani were fantastic in finding a new tenant and setting things up quickly and smoothly. All overseen by Chris Ping - the Lettings King! …
1/5
GoogleI've been renting for years and never had an issue till I rented with Balgores. They do everything to get you in, but once you leave the property, it's a struggle to hear from them again. …
4/5
GoogleThe team at Balgores have been great at getting us through a tricky chain. We are buying, so not direct clients, but the staff couldn't have been more helpful and we're very empathetic when passing on bad news. We have finally exchanged, …
5/5
GoogleI have used Balgores Hornchurch for a number of years to identify suitable tenants for my flat and they provide an excellent service. They have once again provided a quality service, they have found me a suitable …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 20252025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold and 1 Silver ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 20152015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 20172017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,260.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
