Trusted Agent profile · Essex
Verified
★★★★★
4,993 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,993 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Showing 4,115 reviews on Google only. Show every review
1/5
GoogleAbsolutely impossible to get hold of their aftersales, as a buyer. When we do get through they say they can ring us back, and never do. If I were the seller I would move my property to someone else.
Good afternoon, We're sorry to hear that your experience with us has not been positive. We take … More
5/5
GoogleHad a golden experience with the rentals team in 2019 and then another with the mortgage team in 2021. Great, stress free experience.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleA careless agency for tenants ! A total dissapoitment !
5/5
GoogleThey are brilliant at selling your property.the day after ours went on the market they got 5 viewings and all put in offers
5/5
GoogleHi i m giving 5 star fot Patsy Nicholls for wonderful support to find the right home for us. She has been friendly and approachable.
5/5
GoogleExcellent service from Viktor. Listened to what I was looking for and found me the perfect property. Great team including Dee and manager Billy
5/5
GoogleWhere can I start , just no words to describe such a great service provided by Starr , very serious and up to date service provided by here and most important she was very helpful. Been a pleaser to deal with you Starr ,
1/5
GoogleCalled multiple times throughout the day to book a viewing (almost every 20-30 minutes) and the two times that I managed to get through to someone, they hung up on me when I asked to book a viewing (I wasn’t rude at all btw). We weren’t able to book a viewing at all and missed out on the property
5/5
GoogleLovely meeting John at the weekend. Very friendly, professional, and helpful, and made the search for a new home for my mum, that much more pleasant. Thank you.
5/5
GoogleI met with one of the sales consultants, Kellee. Not only was she punctual but knowledgeable. She came armed with relevant literature for me to take away and had sent further info. to me within the hour. I used these people years ago and tbh was pleaseantly surprised that they have maintained such excellent levels of service.
5/5
GoogleGreat company with amazing service skills Me and my girlfriend got fresh house in nice and peaceful area. Thanks to our agent Patsy Nicholls from Balgoresproperty helping us with offering beautiful and cheap houses 👍👍👍 …
5/5
GoogleCannot be more thankful for the hard work made by all at Balgores to help us buy our first house especially Anika (mortgage advisor). Would recommend these guys to anyone as it has been such a seamless process with constant communication and explanation throughout! Will be using them for future purchases/sales.
1/5
GoogleRating only, no written review.
5/5
GoogleBalgores is very professional and supports the client when needed. I take this opportunity to thank you very much to Katrina Law for her support during the handing over of the apartment. She is very professional and dedicated to the job. Thank you, Katrina, once again.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleI found Balgores extremely helpful throughout the process of selling my property. I found them proactive and always willing to chase the other party, solicitors and so on for an update. The photos and marketing were very well presented and i wouldn't hesitate in recommending Paul and his team.
5/5
GoogleVery professional team - took the ‘pain’ out of moving.
5/5
GoogleCannot thank the team at Balgores enough, it was my first time buying a property and the mortgage i used was slightly different to most mortgages. Without the help Balgores i don't think we would be in our property yet. Would highly recommend and would definitely use again!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 20252025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold and 1 Silver ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 20152015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 20172017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,260.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
