Trusted Agent profile · Essex

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Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

★★★★★ Excellent

4,993 reviews across 10 offices and 2 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,993 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,235

Reviews on Google

All 10 offices

Trustpilot logo

756

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Caroline, 21 January 2016Read the review from sellers

Buyers1 review

5.0 / 5 I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Elizabeth, 28 July 2017Read the review from buyers

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 4,115 reviews on Google only. Show every review

5/5

Google

Luisa was professional and helpful from the beginning to the end of the process, she always responded in a timely and professional manner and I’m glad she is our contact at Balgores.

Paula · 20 June 2022 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

Thank you very much for your high quality services and respect for the attitude you have shown, you have not fulfilled a long awaited dream Mrs. Katrina we warmly embrace you, thank you very much.

Paula · 20 June 2022 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

Very good service, and helpful at all times, plus friendly staff. Our estate agent Katrina has been professional, helpful and I am happy about my experience with her and the company.

D · 20 June 2022 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

After searching a lot for renting a flat , with different agent’s, we have been very lucky we meet Katrina from Balgores. She was very patient and she really helped me with everything as it was my first time renting alone . Thank you Katrina for all your time and all your dedication, you are a star !

Răzvan · 20 June 2022 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

I had Jodie Moore representing me to help rent out my house. She was friendly, responsive and very professional. Together with the rest of the Balgores team I had a choice of 3 tenants on the first day of viewings! I couldn’t ask for anymore…

Joseph · 20 June 2022 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

I’m extremely pleased with Balgores Romford Lettings. Many thanks to Katrina as she helped me rent a property for the first time she was very efficient, helpful and made the process easier even advising me on her days off. Would highly recommend Katrina to anyone thinking of renting.

Elaine · 20 June 2022 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

As a landlord I am very happy with the service of Balgores, Miss Katrina was very helpful and cooperative even on holiday also........ Good services keep it up

Sjj · 20 June 2022 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

Starr from the Basildon office is my letting negotiator. She is always super efficient, friendly and professional ans a really nice person 😇. Thank you. …

Sarah · 17 June 2022 · Balgores Hornchurch (1 North Street)

4/5

Google

Balgores are one of the biggest estate agency in East London area, they provide good service either renting or buying

Ahmed · 17 June 2022 · Balgores Hornchurch (1 North Street)

5/5

Google

Gio and the guys were great throughout the whole process! Regularly in communication and always working for everyone’s best interests. On our completion day, when solicitors were frustrating us, Gio was very proactive and made sure we were in and sorted. Highly recommended estate agent.

David · 15 June 2022 · Balgores Chelmsford

Agent replied · 15 June 2026

Thanks Dave for your kind words

5/5

Google

Giovanni was very helpful and professional throughout and delivered a comprehensive and quality service that we needed to sell our house - happy to recommend!

Mark · 15 June 2022 · Balgores Chelmsford

Agent replied · 15 June 2026

Thanks Mark for those kind words

5/5

Google

Giovanni and Luke were absolutely brilliant in how they dealt in such an efficient and timely matter, all matters relating to our taking on a new property tenancy in South Liverpool. Really friendly and genuine people, we strongly recommend their service. Drs Steve and Akiko.

Steve · 15 June 2022 · Balgores Chelmsford

Agent replied · 15 June 2026

Thank you Steve for your kind review, we will be happy to help if you need us in the future. Best wishes.

5/5

Google

Giovanni really gave a personal touch to the service. Tried to market the property with two other agents and they were unsuccessful. Giovanni took on the property and had it under offer in 2 weeks. He came as recommendation from my father in law and I would recommend him to anyone.

John · 15 June 2022 · Balgores Chelmsford

Agent replied · 15 June 2026

Thanks John for the kind remarks. Best wishes

5/5

Google

Many thanks to Chris, Jodie and Courtney for their support in finding a new tenant for my property in Gidea Park! They showed a very high standard of professionalism and efficiency for a smooth and hassle free transaction! I'd definitely work with them again and highly recommend them for your real estate dealings!

Isa · 13 June 2022 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

Balgores is very professional and supports the client when needed. I take this opportunity to thank you very much to Katrina Law for her support during the handing over of the apartment. She is very professional and dedicated to the job. Thank you, Katrina, once again.

Iulian · 13 June 2022 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

It was smooth and well organized. Our contact was Jodie Moore from Romford Office. She handled the whole process in a professional and friendly way. Her assistance was valuable throughout the process. Thank you Jodie and Balgores Romford Team

Benylaz · 13 June 2022 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

Everything was straight foward which was good....always a call away and answered any questions...very helpfulPositiveQuality, Professionalism

Telonie · 10 June 2022 · Balgores Gravesend

5/5

Google

The service from Liam and Mackensie was fantastic. They kept us informed regularly, were very professional and were able to find us a great product. Many thanks.

Alice · 10 June 2022 · Balgores Gravesend

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Balgores is among the ESTAS 2026 winners.

  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East

ESTAS 2026: 4 Best in Postcode across four branches.

ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.

ESTAS awards by year, 2017 to 2025

  • 2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners

  • 2018 1 Silver ESTAS 2018 winners

    • SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings

  • 2017 1 Gold and 1 Silver ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
    • SilverESTAS 2017: Lettings (Landlords), South East (Essex)

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Balgores is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Balgores is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.

Lettings Agency of the Year by year, 2013 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

More industry awards: The Negotiator Awards

The Negotiator Awards

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.

Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.

Negotiator Awards by year, 2014 to 2017

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,260.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.

Reviews may appear on more than one platform.

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