Trusted Agent profile · Essex

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Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

★★★★★ Excellent

4,993 reviews across 10 offices and 2 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,993 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,235

Reviews on Google

All 10 offices

Trustpilot logo

756

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Caroline, 21 January 2016Read the review from sellers

Buyers1 review

5.0 / 5 I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Elizabeth, 28 July 2017Read the review from buyers

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 4,115 reviews on Google only. Show every review

5/5

Google

I used Balgores to let out my property and I found Starr West to be super friendly, efficient and extremely professional. Starr kept me informed at each stage and communicated well with emails, since she understood that due to my job I …

Jon · 16 September 2022 · Balgores Upminster

5/5

Google

Balgores Upminster, in particular Richard Burns and team, have been outstanding in their service with regards to my house sale. From sale to sale progression, the team have been efficient, effective, straightforward and HONEST. Not all …

S · 16 September 2022 · Balgores Upminster

5/5

Google

We bought and sold through Balgores. We chose Balgores to sell our property as they were very proactive in helping us find our perfect home. They very quickly found a buyer and they only put buyers forward that are in a position to buy, …

Jenny · 16 September 2022 · Balgores Upminster

5/5

Google

Balgores Lettings were extremely useful and always quick to contact regarding any options. Thank you Daniel!

Edward · 12 September 2022 · Balgores Chelmsford

5/5

Google

Many thanks to Chris, Jodie and Courtney for their support in finding a new tenant for my property in Gidea Park! They showed a very high standard of professionalism and efficiency for a smooth and hassle free transaction! I'd definitely work with them again and highly recommend them for your real estate dealings!PositiveProfessionalism

E · 26 August 2022 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

Starr from the Basildon office is my letting negotiator. She is always super efficient, friendly and professional ans a really nice person 😇. Thank you. …

Sarah · 24 August 2022 · Balgores Hornchurch (1 North Street)

5/5

Google

Very nice people , good communication ,higley recomendet . A big thank you and good luck to your whole team.

Linoza · 22 August 2022 · Balgores Gravesend

5/5

Google

Rating only, no written review.

Bridget · 22 August 2022 · Balgores Gravesend

5/5

Google

Excellent Service, I really recommend Daniella and Gavin they were so helpful

Hend · 22 August 2022 · Balgores Gravesend

4/5

Google

Super helpful with everything, well informed & reassuring to my partner who had not been through the rental process before. A more positive experience than I have had with some agencies in the past! Love the flat. Thanks to Gavin, Daniella & the team!

Meg · 22 August 2022 · Balgores Gravesend

5/5

Google

Second time trying to rent and Gavin & Daniella made the whole process effortless. We had such a bad experience first time round but Balgores really did make a difference this time round. Would highly recommended them at all costs!!

Johanna · 22 August 2022 · Balgores Gravesend

5/5

Google

Amazing service. Balgores made the letting of my flat really easier. I recommend Balgores to anyone looking to sell or let out a flat or house

Efe · 22 August 2022 · Balgores Gravesend

5/5

Google

From start to finish with renting a property I found Daniella and her team to be professional and kind and they went above and beyond to help me and my partner find our new home.

Mark · 22 August 2022 · Balgores Gravesend

5/5

Google

Rating only, no written review.

Paul · 22 August 2022 · Balgores Gravesend

5/5

Google

Rating only, no written review.

John · 22 August 2022 · Balgores Gravesend

5/5

Google

Kind and passionate staff

Yetunde · 22 August 2022 · Balgores Gravesend

5/5

Google

Frank was very helpful and friendly, I have no hesitation in recommending

Scott · 22 August 2022 · Balgores Gravesend

5/5

Google

Lovely people two talk to danielle was great helped with everything i owe a big thanks

Cameron · 22 August 2022 · Balgores Gravesend

5/5

Google

Great staff, good communication thrugh out the selling process. Very happy we went with Balgores

Sue · 22 August 2022 · Balgores Gravesend

5/5

Google

Honestly some of the best customer service I have received for a long time. Very efficient and all round professional service. Thank you Daniella

Miss · 22 August 2022 · Balgores Gravesend

4/5

Google

Kind, friendly and always prompt with response via phone or email. An excellent local estate agents that helped me with my purchase.

Adam · 22 August 2022 · Balgores Gravesend

5/5

Google

I can only speak on behalf of the Gravesend branch. Over the years Daniella and the team offer a high level of customer service for both tenant and the landlord.

Steve · 22 August 2022 · Balgores Gravesend

5/5

Google

Just sold our bungalow and Frank Watkins at the Gravesend branch has helped me all the way, can only give 5 stars but deserves much more. Could not have done anymore. Thank you Frank.

Peter · 22 August 2022 · Balgores Gravesend

5/5

Google

From start to finish the service and professionalism were excellent a big thank you to Frank who guided us all the way and gave us updates at every stage would definitely recommend Balgores to anyone wanting to sell there property a big thank you from both of us

Colin · 22 August 2022 · Balgores Gravesend

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Balgores is among the ESTAS 2026 winners.

  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East

ESTAS 2026: 4 Best in Postcode across four branches.

ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.

ESTAS awards by year, 2017 to 2025

  • 2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners

  • 2018 1 Silver ESTAS 2018 winners

    • SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings

  • 2017 1 Gold and 1 Silver ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
    • SilverESTAS 2017: Lettings (Landlords), South East (Essex)

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Balgores is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Balgores is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.

Lettings Agency of the Year by year, 2013 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

More industry awards: The Negotiator Awards

The Negotiator Awards

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.

Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.

Negotiator Awards by year, 2014 to 2017

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,277 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,260.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.

Reviews may appear on more than one platform.

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