1/5
GoogleWould never use them again! Awful company and wouldn’t recommend them to anyone! Never call you back when …
Trusted Agent profile · Essex
Verified
Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more
★★★★★
4,993 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,993 reviews on two platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
Buyers1 review
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Our offices
Balgores's 10 offices, most reviewed first. Each has its own page.
- Balgores Gravesend172-173 Parrock Street, DA12 1EY1,277 reviews · 528 on Google (4.8)52 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL1,260 reviews · 510 on Google (4.6)31 in the last 90 days
- Balgores Chelmsford2 Tindal Square, CM1 1EH886 reviews · 886 on Google (4.7)19 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL650 reviews · 650 on Google (4.6)20 in the last 90 days
- Balgores Basildon28 Southernhay, SS14 1EL558 reviews · 558 on Google (4.7)18 in the last 90 days
- Balgores Upminster63 Station Road, RM14 2SU493 reviews · 492 on Google (4.9)15 in the last 90 days
- Balgores Romford (5-6 Station Chambers Victoria Road)5-6 Station Chambers Victoria Road, RM1 2HS293 reviews · 292 on Google (4.2)12 in the last 90 days
- Balgores South Woodham Ferrers5-7 Baron Road, CM3 5XQ265 reviews · 265 on Google (4.8)3 in the last 90 days
- Balgores Romford (3 Old Mill Parade Victoria Road)3 Old Mill Parade Victoria Road, RM1 2HU217 reviews · 217 on Google (4.6)0 in the last 90 days
- Balgores Hayes7 St. Thomas Road, CM14 4DB114 reviews · 114 on Google (4.6)2 in the last 90 days
Reviews on Google
Showing 4,115 reviews on Google only. Show every review
Google5/5
GoogleOur experience of Balgores in selling our property was a very happy one. We were looked after by Allannah Buckroyd in a very professional and friendly manner. Allannah was backed up by a solid and highly supportive team. We would whole …
5/5
GoogleWe bought our first home with Balgores and they have been such a pleasure to work with in completing our sale from viewing the potential property to completion.. From chasing up enquiries for us and being the middle person between us and …
5/5
GoogleBalgores have Managed my property in Chelmsford for over 10 years, Daniel Lawrence recently took over the management of my flat when the existing tenants moved out, within 1 day of my flat being advertised Dan had found me a new tenant and …
5/5
GoogleAllannah and her team were very professional from start to finish. From the initial valuation to progressing the sale I was kept informed …
5/5
GoogleI can’t thank Allanah Buckroyd and her team enough for ensuring the purchase of our first home went as smoothly as possible. As a first time buyer the service and the information provided by Allanah and her team made a stressful process …
5/5
GoogleThis is the third time I have used Balgores to let a property on my behalf and they have absolutely nailed it every time. I dealt with Daniel Lawrence on this occasion, and it was seamless from start to …
5/5
GoogleThank you to Chris and Daniel for making the rental of our property run smoothly from start to finish. Professional and reliable. Daniel was always there to answer our calls for any …
5/5
GoogleI am very happy with the services provided by Balgores when I sold my house recently. I met with Ricky who was very helpful. He went through the whole process and within one week of signing the contract, had arranged multiple viewings, got …
5/5
GoogleI've been using Balgores for five years and have never received better service than theirs. They're consistent, competitively priced and professional. Daniel Lawrence is brilliant so I'd personally recommend him if you're looking for the …
5/5
GoogleCannot recommend Balgores highly enough. From the commitments made during the initial valuation appointment that made me select them, Ricky didn’t disappoint. Really high quality photos and sales particulars, professional accompanied …
5/5
GoogleHad the pleasure of using Balgores services to help me sell my ground floor Maisonette in March of this year. Allannah was very professional and especially positive as to how they would get …
5/5
GoogleI have used Balgores Chelmsford to both sell my property in 2021 and also purchased a property through them recently. Both times have been seamless and their service offered is exemplary. Ricky was diligent in getting the best offer for my …
5/5
GoogleI recently used Balgores to move to Chelmsford and found the level of service and expertise excellent. The Branch Manage Alannah, was extremely helpful in helping me manage the move, which was seamless and relatively stress free. I also …
5/5
GoogleAfter having the house on the market for 15 months with 2 previous agents I swapped to Balgores, and Ricky Nelson did not disappoint me. He promised he would get it sold and sure enough managed to sell the property …
5/5
GoogleBalgores were the best part of our moving process. They handled our sale quickly and professionally achieving a good price. They also managed to find us an amazing house to move to handling our tricky sale and purchase very well. Ricky …
5/5
GoogleWith Balgores help, we were able to put our property on the market and it quickly it sold without any issue. I can't fault anyone on the team as they were all incredibly helpful with any queries I wouldthrow at themn. …
5/5
GoogleBalgores were amazing! If I ever buy a house again I know what estate agents I will be using!! (although I never plan to move again) They kept us sane throughout the whole buying process, they were constantly chasing solicitors for us on …
5/5
GoogleHad a great experience with Balgores Upminster Estate Agent, in particular with Reece. He was always on hand willing to answer questions as and when needed, and only a phone call away at any time. As a first time renter, i felt i was …
5/5
GoogleWe chose Balgores Upminster as most of the properties in our road had been successfully sold by them, we were not disappointed, from the initial meeting with Chris, who we felt we could trust immediately, to the rest of the team who all …
1/5
GoogleHorrible service from Richard and Such. We put an offer on a Thursday, offer got accepted straight away in writing. To get it off the market they required us to use their solicitors and to book a survey in. We felt pressured so we used …
5/5
GoogleI sold my property with Balgores team and I can honestly say it was great from start to finish. An absolute pleasure working with these guys. …
5/5
GoogleWhilst looking for a flat Starr West couldn’t have been anymore helpful! She went way above and beyond and you can tell that she really enjoys her job. We had some questions that needed to be answered and as promised Starr came straight …
5/5
GoogleHave to say, impressed from start to finish and top to bottom with this branch. Chris was excellent and listed the house. …
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Awards
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Balgores is among the ESTAS 2026 winners.
- WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East
ESTAS 2026: 4 Best in Postcode across four branches.
- Best in Postcode (4)ESTAS Best in Postcode 2026
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 2025
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
- GoldESTAS 2025: Best Local Group (2-5 Offices) in the UK, Sales
- BronzeESTAS 2025: Best Local Group (2-5 Offices) in the UK, Lettings
- WinnerESTAS 2025: Best Local Agency Group (2-5 offices) by Region, South East
- WinnerESTAS 2025: Best Local Estate Agency Group (2-5 offices) by Region, South East
- Best in Postcode (2)ESTAS Best in Postcode 2025
2018 1 Silver ESTAS 2018 winners
- SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
2017 1 Gold and 1 Silver ESTAS 2017 winners
- GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
- SilverESTAS 2017: Lettings (Landlords), South East (Essex)
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
EA Masters
Balgores is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 2020
2020 2 awards EA Masters 2020 winners
- Award winning agency (2)EA Masters 2020
- London
- East London
2019 2 awards EA Masters 2019 winners
- Award winning agency (2)EA Masters 2019
- East of England
- East London Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Lettings Agency of the Year Awards
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
- SilverLettings Agency of the Year Awards 2016: Best East of England Lettings Agency (Medium)
- SilverLettings Agency of the Year Awards 2016: Best Property Management 501 to 1000 Properties Lettings Agency
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 2015
2015 1 Bronze Lettings Agency of the Year Awards 2015 winners
- BronzeLettings Agency of the Year Awards 2015: Best Property Management 501 to 1000 Properties Lettings Agency
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
- SilverLettings Agency of the Year Awards 2013: Best East of England Lettings Agency (Medium)
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
More industry awards: The Negotiator Awards
The Negotiator Awards
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 2017
2017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
- GoldThe Negotiator Awards 2017: East of England Agency of the Year
- BronzeThe Negotiator Awards 2017: Property Management Department of the Year
- BronzeThe Negotiator Awards 2017: Medium Lettings Agency of the Year
2016 1 Gold The Negotiator Awards 2016 winners
- GoldThe Negotiator Awards 2016: Property Management Department of the Year
2015 2 Gold The Negotiator Awards 2015 winners
- GoldThe Negotiator Awards 2015: Medium Estate Agency of the Year (4-11 branches)
- GoldThe Negotiator Awards 2015: Property Management Department of the Year
2014 1 Gold The Negotiator Awards 2014 winners
- GoldThe Negotiator Awards 2014: East of England Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
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Send Balgores a message.
Questions about Balgores
Which Balgores office has the most reviews?
Gravesend has the most, with 1,277 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,260.
Where are the Balgores offices?
The 10 Balgores offices, by town:
- Basildon: 28 Southernhay, Basildon, Essex, SS14 1EL
- Brentwood: 7 St. Thomas Road, Brentwood, Essex, CM14 4DB
- Chelmsford: 2 Tindal Square, Chelmsford, Essex, CM1 1EH
- Gravesend: 172-173 Parrock Street, Gravesend, DA12 1EY
- Hornchurch (1 North Street): 1 North Street, Hornchurch, RM11 1RL
- Hornchurch (1 North Street): 1 North Street, Hornchurch, Essex, RM11 1RL
- Romford (3 Old Mill Parade Victoria Road): 3 Old Mill Parade Victoria Road, Romford, Essex, RM1 2HU
- Romford (5-6 Station Chambers Victoria Road): 5-6 Station Chambers Victoria Road, Romford, Essex, RM1 2HS
- South Woodham Ferrers: 5-7 Baron Road, South Woodham Ferrers, Essex, CM3 5XQ
- Upminster: 63 Station Road, Upminster, Essex, RM14 2SU
Has Balgores won any awards?
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
