Trusted Agent profile · Essex
Verified
★★★★★
4,993 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,993 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Showing 4,115 reviews on Google only. Show every review
1/5
GooglePoor service, closing work orders with no response. Rude staff when you chase them for things they should have done, awful at responding to emails. Outdated emergency call out number leaving you for hours in a house with a flooded kitchen. …
1/5
GoogleExtremely disappointed with the Unprofessional behaviour of the lettings agent responsible for viewings of Cherrydown East, Basildon. I had booked viewings for the same 3 times and all 3 were cancelled. One of my viewings was canceled at …
4/5
GoogleI only received my keys yesterday… even though I haven’t moved in yet, I’m quite happy with the service that I’ve receive so far… Just few miscommunication on viewing at the beginning but that’s normal for agents. Aside that, from the …
5/5
GoogleAmazing experience with the lovely Starr at Balgores, Basildon. From start to finish she has given us so much peace of mind and made the process …
5/5
GoogleCouldn’t of asked for a better service then what we received from Callum Cotgreave at Balgores Basildon. Right from the start I felt like he went above and beyond with helping both with the sale of our house and helping us buy our new home. …
5/5
GoogleBalgores made my property search, offer, referencing, verification, agreement, move-in very streamlined and easy. There were times when my partner and I thought our referencing wouldn't go through but Michael and Courtney were always on …
5/5
GoogleI have recently moved into my property and I have to say that the lettings team has been fantastic. Michael and Emily have been fantastic, always on hand to help out with any questions and take me through all of the documentation and …
5/5
GoogleI was recommended Nigel and I couldn’t have asked for a better recommendation. Nigel was always available to discuss potential options, I couldn’t have asked for more. Since applying for my mortgage, Nigel and Mackenzie have both kept me up …
5/5
GoogleI have just moved in with my husband into the property and we are very pleased with everything. Even more pleased with the help and support we received from the team especially Grace. She was so great throughout the entire process. So …
1/5
GoogleI've been renting for years and never had an issue till I rented with Balgores. They do everything to get you in, but once you leave the property, it's a struggle to hear from them again. …
5/5
GoogleI had one of the most smoothest, easiest experiences using Balgores the moment I walked in. Luisa went through all my options with me and set up 3 viewings that same day meeting all my needs. From the process from start to finish Luisa was …
5/5
GoogleAs a landlord, this is my first time of using Balgores lettings and I have been extremely pleased with the whole process. They are extremely professional, proactive and polite. I have been updated regularly with regards to potential …
1/5
GoogleBOBBI SCOTT. Vile woman. Left a tenant without a heater in the bedroom for over 7 months!! It took for me …
5/5
GoogleA very big thank you to Starr for making this letting hassle free and keeping me informed at every stage. I would 100% recommended Balgores Lettings Hornchurch. …
5/5
GoogleI want to say John McKechnie from Balgores Hornchurch Estate Agent gave me and my wife a 10/10 property viewing with an excellent service. Good on one to one very down to earth when speaking to you, my wife was very satisfied with his …
5/5
GoogleJust wanted to thank Patsy for her time and effort in finding us our new home. She was very patient and not in any way pushy when showing us around. She did all that she could to ensure a smooth transaction and so overall we were really …
5/5
GoogleI have to say Thank you to Balgoreslettings Hornchurch branch and in particular Patsy. Patsy has been amazing in her efforts to help me as a future tenant. I'd like to thank her for guidance and simply getting things done. As a person who …
5/5
GoogleI rented a house via Balgores in Hornchurch in November 2021. From my very first call to the agency the process was handled professionally, in a respectful manner and all points were dealt with promptly. Mark was handling the case and was …
5/5
GoogleI am giving 5 stars to the wonderful JODIE who has been a complete superstar from start to finish and beyond. Extremely professional, customer service is impeccable. Nothing is too much trouble, it was my daughters first rental and Jodie …
5/5
GoogleThis is the second time we have used Balgores Hornchurch Lettings. Starr West was the lady who helped us find the right tenant for our property and I have to say she is truly a star 🌟 …
5/5
GoogleAt the outset we approached Balgores for a valuation on our house, they responded very quickly and promptly found three people interested in buying our house before it was even marketed. Within 48 hours we had an offer. Allanah was …
5/5
GoogleBalgores were recommended to us by a family member and we were put in contact with Allannah. Straight from the start upon meeting her we were very impressed in her knowledge of the market and local area, professionalism and speed of getting …
5/5
GoogleRecently rented a property through Balgores in Basildon. From start to finish Daniel kept us well informed with the progress of our application and made the whole experience easy and stress free. He was able to answer all of our queries in …
5/5
GoogleWe are very grateful to Balgores for all the support they gave us. They helped us sell the much loved home that we have outgrown as a family and to buy our next home. Allannah was very professional and outlined the process we will embark …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 20252025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold and 1 Silver ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 20152015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 20172017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,277 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,260.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
