5/5
GoogleI was recommended to use Balgores by a close friend. I was not disappointed with the professional , efficient and fast service they administered. Jason was excellent from the start. the house sold in three days of going on the market. …
Trusted Agent profile · Essex
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Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more
★★★★★
4,993 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,993 reviews on two platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
Buyers1 review
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Our offices
Balgores's 10 offices, most reviewed first. Each has its own page.
- Balgores Gravesend172-173 Parrock Street, DA12 1EY1,277 reviews · 528 on Google (4.8)52 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL1,260 reviews · 510 on Google (4.6)31 in the last 90 days
- Balgores Chelmsford2 Tindal Square, CM1 1EH886 reviews · 886 on Google (4.7)19 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL650 reviews · 650 on Google (4.6)20 in the last 90 days
- Balgores Basildon28 Southernhay, SS14 1EL558 reviews · 558 on Google (4.7)18 in the last 90 days
- Balgores Upminster63 Station Road, RM14 2SU493 reviews · 492 on Google (4.9)15 in the last 90 days
- Balgores Romford (5-6 Station Chambers Victoria Road)5-6 Station Chambers Victoria Road, RM1 2HS293 reviews · 292 on Google (4.2)12 in the last 90 days
- Balgores South Woodham Ferrers5-7 Baron Road, CM3 5XQ265 reviews · 265 on Google (4.8)3 in the last 90 days
- Balgores Romford (3 Old Mill Parade Victoria Road)3 Old Mill Parade Victoria Road, RM1 2HU217 reviews · 217 on Google (4.6)0 in the last 90 days
- Balgores Hayes7 St. Thomas Road, CM14 4DB114 reviews · 114 on Google (4.6)2 in the last 90 days
Reviews on Google
Showing 4,115 reviews on Google only. Show every review
Google5/5
GoogleI rented a property from Balgores . The staff was really helpful . Daniella the manager helped us with any problems we may of had while renting this property and she quickly had them sorted . She is so lovely . We only left the property …
1/5
GoogleBOBBI SCOTT. Vile woman. Left a tenant without a heater in the bedroom for over 7 months!! It took for me …
5/5
GoogleA very big thank you to Starr for making this letting hassle free and keeping me informed at every stage. I would 100% recommended Balgores Lettings Hornchurch. …
5/5
GoogleAs a landlord, this is my first time of using Balgores lettings and I have been extremely pleased with the whole process. They are extremely professional, proactive and polite. I have been updated regularly with regards to potential …
5/5
GoogleI had one of the most smoothest, easiest experiences using Balgores the moment I walked in. Luisa went through all my options with me and set up 3 viewings that same day meeting all my needs. From the process from start to finish Luisa was …
5/5
GoogleI rented a house via Balgores in Hornchurch in November 2021. From my very first call to the agency the process was handled professionally, in a respectful manner and all points were dealt with promptly. Mark was handling the case and was …
5/5
GoogleI am giving 5 stars to the wonderful JODIE who has been a complete superstar from start to finish and beyond. Extremely professional, customer service is impeccable. Nothing is too much trouble, it was my daughters first rental and Jodie …
5/5
GoogleI want to say John McKechnie from Balgores Hornchurch Estate Agent gave me and my wife a 10/10 property viewing with an excellent service. Good on one to one very down to earth when speaking to you, my wife was very satisfied with his …
5/5
GoogleI have to say Thank you to Balgoreslettings Hornchurch branch and in particular Patsy. Patsy has been amazing in her efforts to help me as a future tenant. I'd like to thank her for guidance and simply getting things done. As a person who …
5/5
GoogleJust wanted to thank Patsy for her time and effort in finding us our new home. She was very patient and not in any way pushy when showing us around. She did all that she could to ensure a smooth transaction and so overall we were really …
5/5
GoogleThis is the second time we have used Balgores Hornchurch Lettings. Starr West was the lady who helped us find the right tenant for our property and I have to say she is truly a star 🌟 …
4/5
GoogleI originally contacted Balgores for just a valuation but was impressed by their prompt responses and follow up. When I decided to sell, it was an easy decision to use Balgores and since then, Ross has been nothing but helpful. I have …
5/5
GoogleMy Main contact Ross Burton He has been very clear with the process and instructions. Making things easy to understand …
1/5
GoogleAlmost 4 weeks since i have reported that my oven is not working and no one come back to fix it. They are sending out contractors to do the work without checking what the real …
5/5
GoogleI am with this agency for nearly 10 years and never had problems unsolved or to be disappointed by them! Very nice agents , always kind and helpful. Katrina was one of them that …
5/5
GoogleJust got the key today for the property and that’s all because of Bagores staffs’ help., especially Mark Claxton’s help. He is really very kind, helpful, approachable, that even out of office hours he responded to all my questions, even …
5/5
GoogleGlenn Hardie was our mortgage broker and Bobby Taylor our estate agent. A brilliant team! Glenn was very professional and thorough, spending a lot of time explaining our …
5/5
GoogleI used Balgores as my Broker and also Estate Agent and really was offered the best experience and service all first time buyers need and best experience anyone could ask for. My Mortgage Broker was Gemma Doganca, and seriously she took care …
5/5
GoogleKATERINA JEZKOVA was our property manager when we rented with Balgores Romford. She not only very professional and hard working but amazing understanding and caring person. Always helpful and so fast to sort out any issues …
5/5
GoogleThis is the second time I have used Balgores to sell a property. Both times have been very successful. I like the way they can see outside the box and realise a properties full potential. The staff are friendly, to the point and eager …
5/5
GoogleExceptional service from Balgores Romford. Since we met Charlie from the start we knew we were in the right hands. Had some beautiful photos done and ended up achieving 20k above our initial price, which made all the difference to the move. …
5/5
GoogleVery good service and happy customer was showed the property on the day of enquiry. And everything was very straight forward including the reference. Michael and Grace helped me move into my first Flat and explained everything to me and …
1/5
GoogleSo we found our perfect then place, we got a viewing so quickly and was able to secure the place even faster we are now moved in and it's just perfect for us, massive thank you to both Michael and Holly for the viewing and also for the help …
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Awards
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Balgores is among the ESTAS 2026 winners.
- WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East
ESTAS 2026: 4 Best in Postcode across four branches.
- Best in Postcode (4)ESTAS Best in Postcode 2026
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 2025
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
- GoldESTAS 2025: Best Local Group (2-5 Offices) in the UK, Sales
- BronzeESTAS 2025: Best Local Group (2-5 Offices) in the UK, Lettings
- WinnerESTAS 2025: Best Local Agency Group (2-5 offices) by Region, South East
- WinnerESTAS 2025: Best Local Estate Agency Group (2-5 offices) by Region, South East
- Best in Postcode (2)ESTAS Best in Postcode 2025
2018 1 Silver ESTAS 2018 winners
- SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
2017 1 Gold and 1 Silver ESTAS 2017 winners
- GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
- SilverESTAS 2017: Lettings (Landlords), South East (Essex)
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
EA Masters
Balgores is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 2020
2020 2 awards EA Masters 2020 winners
- Award winning agency (2)EA Masters 2020
- London
- East London
2019 2 awards EA Masters 2019 winners
- Award winning agency (2)EA Masters 2019
- East of England
- East London Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Lettings Agency of the Year Awards
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
- SilverLettings Agency of the Year Awards 2016: Best East of England Lettings Agency (Medium)
- SilverLettings Agency of the Year Awards 2016: Best Property Management 501 to 1000 Properties Lettings Agency
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 2015
2015 1 Bronze Lettings Agency of the Year Awards 2015 winners
- BronzeLettings Agency of the Year Awards 2015: Best Property Management 501 to 1000 Properties Lettings Agency
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
- SilverLettings Agency of the Year Awards 2013: Best East of England Lettings Agency (Medium)
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
More industry awards: The Negotiator Awards
The Negotiator Awards
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 2017
2017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
- GoldThe Negotiator Awards 2017: East of England Agency of the Year
- BronzeThe Negotiator Awards 2017: Property Management Department of the Year
- BronzeThe Negotiator Awards 2017: Medium Lettings Agency of the Year
2016 1 Gold The Negotiator Awards 2016 winners
- GoldThe Negotiator Awards 2016: Property Management Department of the Year
2015 2 Gold The Negotiator Awards 2015 winners
- GoldThe Negotiator Awards 2015: Medium Estate Agency of the Year (4-11 branches)
- GoldThe Negotiator Awards 2015: Property Management Department of the Year
2014 1 Gold The Negotiator Awards 2014 winners
- GoldThe Negotiator Awards 2014: East of England Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
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Send Balgores a message.
Questions about Balgores
Which Balgores office has the most reviews?
Gravesend has the most, with 1,277 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,260.
Where are the Balgores offices?
The 10 Balgores offices, by town:
- Basildon: 28 Southernhay, Basildon, Essex, SS14 1EL
- Brentwood: 7 St. Thomas Road, Brentwood, Essex, CM14 4DB
- Chelmsford: 2 Tindal Square, Chelmsford, Essex, CM1 1EH
- Gravesend: 172-173 Parrock Street, Gravesend, DA12 1EY
- Hornchurch (1 North Street): 1 North Street, Hornchurch, RM11 1RL
- Hornchurch (1 North Street): 1 North Street, Hornchurch, Essex, RM11 1RL
- Romford (3 Old Mill Parade Victoria Road): 3 Old Mill Parade Victoria Road, Romford, Essex, RM1 2HU
- Romford (5-6 Station Chambers Victoria Road): 5-6 Station Chambers Victoria Road, Romford, Essex, RM1 2HS
- South Woodham Ferrers: 5-7 Baron Road, South Woodham Ferrers, Essex, CM3 5XQ
- Upminster: 63 Station Road, Upminster, Essex, RM14 2SU
Has Balgores won any awards?
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
