Trusted Agent profile · Dorset and Hampshire

Verified

Austin and Wyatt estate agents in Poole, Bournemouth, Christchurch and Poole, Bournemouth and 2 more

4.7

★★★★★ Excellent

1,796 reviews across 11 offices and 2 platforms

www.austinwyatt.co.uk/forsaleoffice/canford-heath/1063

Austin and Wyatt has 11 offices, in Poole (two offices), Bournemouth, Christchurch and Poole (three offices), Bournemouth, Southampton (three offices) and Lyndhurst (two offices) (Dorset and Hampshire). Together they have 1,796 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,790

Reviews on Google

All 11 offices

Trustpilot logo

4

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Austin and Wyatt's 11 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,786 reviews on Google only. Show every review

5/5

Google

Absolutely fantastic. Could not of been more helpful. Many thanks Kyle and gang.PositiveResponsiveness, Quality, Professionalism, Value

David · 25 October 2021 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

Thank you for your wonderful 5* review and kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Clearly communicated with us throughout the process . Always chasing up all parties involved to keep the process moving .PositiveResponsiveness, Quality, Professionalism

Alec · 25 October 2021 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Great attention to detail, always courteous and strived to get the best price possible for my property.PositiveResponsiveness, Quality, Professionalism

John · 25 October 2021 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

Thank you for your great 5* review! Best wishes Lucy, Customer Relations.

5/5

Google

The service was amazing, we were marketed and sold in super quick time and the team were so friendly and helpful !PositiveResponsiveness, Quality, Professionalism, Value

Emma · 25 October 2021 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Great communication with Kyle and David. Both super friendly and helped with any queries.PositiveResponsiveness, Professionalism

Gabby · 25 October 2021 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

Many thanks for your great 5* review! Best wishes Lucy, Customer Relations.

5/5

Google

I would recommend Kyle David and Marcus to anyone buying or selling a property. They were very professional and friendly and the communication was A*.PositiveResponsiveness, Quality, Professionalism

Beverley · 25 October 2021 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

Thank you for your superb recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Kyle is professional extremely pleasant and helpful and I would recommend Kyle to anyone Kyle also moved some garden items into garage of new property which he did not have to do.. I would certainly use Kyle and Austin Wyatts again and have recommended the firm to friends and family.PositiveResponsiveness, Quality, Professionalism, Value

Margaret · 25 October 2021 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Just bought a house through Austin Canford and they were absolutely brilliant! Can’t fault them at all! Kyle and the team were on it and it was such a smooth transaction :)PositiveResponsiveness, Quality, Professionalism

Lydia · 25 October 2021 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

The team has great local knowledge and was very enthusiastic about selling our property. It went on the market quickly and sold within 2 weeks. We had weekly updates on progress through to completion. Highly recommended.PositiveQuality, Professionalism

Alan · 25 October 2021 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Kyle Nichols was very polite, friendly and professional. His follow up was excellent and I would have no hesitation in using him again, or recommending him to friends and family.PositiveProfessionalism

Malcolm · 25 October 2021 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

Many thanks for your fantastic recommendation and 5* review! Best wishes Lucy, Customer Relations.

5/5

Google

Always helpful and responded to questions really quickly and got the job done. Our agent Kyle Nichols was friendly without being pushy would always reccomend him and the Canford Heath branch. Professional and friendly.PositiveResponsiveness, Professionalism

Christine · 25 October 2021 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations

5/5

Google

Kyle Nichols was excellent in assisting us with our purchase. No request was too big, he did everything he could to help get the sale agreed and over the line. Would highly recommend.PositiveResponsiveness, Quality, Professionalism

Holly · 25 October 2021 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

Thank you for your wonderful recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Moving from Suffolk to Dorset was always going to be a challenge. COVID made house hunting particularly difficult. Of all the agents we contacted, this team showed the most interest and really helped us to find the right home. The viewings were professionally and safely done and once the sale was agreed they helped to progress matters through to completion. They kept us informed throughout...who could ask for more? Very pleased!PositiveResponsiveness, Quality, Professionalism

Adrian · 25 October 2021 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

Thank you for your wonderful 5* review! Best wishes Lucy, Customer Relations.

5/5

Google

From the moment we put our house on the market David, Marcus and Kyle have provided a first class service. They have been most helpful, ensuring the sell of our home went smoothly. Can’t thank them enough.PositiveResponsiveness, Quality, Professionalism

Rosemary · 25 October 2021 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Kyle was amazing at chasing the sale and purchase through the hiccups at the last minute. He kept me informed about every little thing, and with a bit of teamwork we got exchange and completion through on the same day. He was an absolute star, and I couldn't have done it without him. I was told at the start he was good, and he absolutely was!PositiveResponsiveness, Quality, Professionalism, Value

Sue · 25 October 2021 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

Many thanks for your amazing 5* review! Best wishes Lucy, Customer Relations.

5/5

Google

Canford Heath Office are great, informative, professional and very understanding We sold our house after living there for 27 years, it was a daunting task for us but both Kyle and Marcus were patient and understanding. We highly recommend them.PositiveResponsiveness, Quality, Professionalism

Stuart · 25 October 2021 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations

5/5

Google

Kyle Nichols is an exemplary estate agent. He certainly knows the market and certainly and easily managed to sell my house for me. Very communicative and quick to explain anything I wasn't sure about. Really nice guy and an asset to Canford Heath.PositiveResponsiveness, Quality, Professionalism, Value

David · 25 October 2021 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

Thank you for the wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Purchased a house through Marcus and dealt with Kyle later on down the line. Couldn't be happier with the service that has been provided. Kyle has been brilliant with keeping on top of things, keeping everyone in the know and responding to all and any queries. Even through the pandemic they were absolutely outstanding and at no point could have asked for more. Always accommodating, even when we went for 3 viewings on the same house. If I could give more than 5 stars I would have.

Paul · 25 October 2021 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.

5/5

Google

Dear Jane, I’m sorry for the delay in sending you this but things have been very busy our end. However I was so impressed with your presentation and sales skills I feel compelled to write you this recommendation both to you personally and on Google. We viewed a property with your company and then needed, at late notice, a second viewing. This is when we met you! Punctual and prepared and enthusiastic. It’s so refreshing to meet someone who enjoys their job. You knew so much about the property it really helped us to make a decision. You also asked good questions which helped us to think clearly about our needs. You are a very experienced estate agent and value, time served and knowledgeable. You knew the area, the building and were able to tell us so much information. Although we went on to buy another property I wanted others to know to put their trust in you to sell or find homes. Your employer would do best to ensure they keep you and I would say a promotion should be in order too! Many regards Lara and GaryPositiveResponsiveness, Quality, Professionalism

Lara · 25 October 2021 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Have finally completed on the sale of our house after 10 long months thanks to Kyle Nichols' persistence. He kept us in the loop every step of the way, communicating up and down the chain. Kyle was the consummate professional and I would happily recommend Austin and Wyatt's excellent services.PositiveResponsiveness, Quality, Professionalism, Value

William · 25 October 2021 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

Thank you for your wonderful 5* review and recommendation. Best wishes, Scott @ Customer Relations

5/5

Google

We chose Austin & Wyatt on Canford Heath to market our property as we felt that of the valuations we had, David had the best grasp of the local property market and impressed us with his attitude. During exceptional circumstances due to COVID, the viewings were well managed and we received prompt feedback. Having accepted an offer, Kyle kept us regularly updated by phone and email throughout the process. The chain stalled a couple of times and Kyle took the initiative to help resolve the issues. We feel that this level of service is rare these days. We are so glad we chose Austin & Wyatt.

Peter · 25 October 2021 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Austin and Wyatt, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Austin and Wyatt and its branches won ESTAS awards in three years, most recently 2022.

ESTAS winners in three years, the group and its branches: 2019, 2021, 2022.

ESTAS awards by year, 2019 to 2022

Source: ESTAS winners lists, as published, linked by year.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about Austin and Wyatt

Which Austin and Wyatt office has the most reviews?

Poole (15 Adastral Square) has the most, with 265 reviews rated 5.0 out of 5, followed by Austin & Wyatt Canford Heath with 243.

Where are the Austin and Wyatt offices?

The 11 Austin and Wyatt offices, by town:

Has Austin and Wyatt won any awards?

Yes. In The Trusted Agent 2026 awards, Poole won Gold. At the ESTAS 2022 awards its branches won 1 Gold and 1 Best in County award. The group and its branches have also won 3 other industry awards since 2019.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent