★★★★★ 5/5
GoogleCouldn’t recommend Sarah and Rebecca at Lyndhurst branch for all their hard work they’ve done helping us buy our dream house. Nothing is too much trouble and always been happy and willing to help. Very reassuring especially through this crazy market we are in. I will certainly be using them to sell IF we ever have to move. ! No hesitation in recommending.
Bryn · 25 August 2023 · Austin and Wyatt Lyndhurst (Volunteer House)
Agent replied · 24 August 2024
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI've recently found a home to let with Austin & Wyatt and found the process to be so straightforward compared to previous agents I have used. Being a small team, it was lovely to phone up and have either Richard, Gemma or Louise instantly know who I was and the house I was talking about.
Communication was efficient throughout the process and the move was smooth sailing thanks to the great team :)
Would definitely look to let/buy with A&W in future with particular thanks to this branch.
Chloe
Chloe · 25 August 2023 · Austin and Wyatt Lyndhurst (Volunteer House)
Agent replied · 24 August 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 3/5
GoogleRating only, no written review.
South · 21 August 2023 · Austin and Wyatt Southampton (26 London Road)
★★★★★ 5/5
GoogleVery helpful, empathetic and professional agents. I have just sold my house through them, however the solicitor I was assigned for the conveyancing was appalling, the complete opposite. A&W helped tremendously, by pushing the solicitors on both sides, resulting in a positive outcome, just within the timescale I needed.
Ps, if you're offered Conveyancing Direct, I would recommend that you politely decline.
Tony · 6 August 2023 · Austin and Wyatt Poole (15 Adastral Square)
Agent replied · 27 August 2023
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe cannot express our gratitude enough to Kyle and his team. Our house buying was met with one hiccup after another. Kyle was there to hold our hand all the way liaising with all in the chain to try and speed things along. And we were the buyers of a bungalow he was selling. We have no hesitation in recommending this team and Austin Wyatt Canford Heath. They went above and beyond first class service. Thank you
Christine · 23 July 2023 · Austin and Wyatt Poole (15 Adastral Square)
Agent replied · 30 July 2023
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
Jas · 18 July 2023 · Austin and Wyatt Poole (20 Station Road)
Agent replied · 12 June 2024
Thank you for taking the time to leave us a 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe would like to thank Kyle and his team for helping us to purchase our first home.
Kyle was professional,knowledgeable and very helpful, he guided us through each step, answered all queries and always kept us informed. It was absolute pleasure to work with him. Highly recommended.
Mansour & Maria
Mansour · 16 July 2023 · Austin and Wyatt Poole (15 Adastral Square)
Agent replied · 30 July 2023
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleA late review but one that’s definitely worth it.
First time buyer last year and completely in the dark about the property world however Kyle at Austin and Wyatt was amazing. Made the whole process stress free and was always at the end of the phone or email when we needed him. I couldn’t recommend them enough. Thanks Kyle. We love our home and will be returning in the future
Laura · 9 July 2023 · Austin and Wyatt Poole (15 Adastral Square)
Agent replied · 30 July 2023
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKyle from Austin & Wyatt made our first house purchase a breeze! He was incredibly helpful, always ready to assist, and extremely friendly. Kyle's expertise and knowledge were evident throughout the process. He guided us every step of the way, answering our questions and providing valuable insights. His attention to detail and commitment to our satisfaction were exceptional. Kyle's excellent communication skills kept us informed and reassured. We highly recommend Kyle as your agent for a smooth and enjoyable home-buying experience. Thank you, Kyle!
Kornel · 9 July 2023 · Austin and Wyatt Poole (15 Adastral Square)
Agent replied · 30 July 2023
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
Liz · 30 June 2023 · Austin and Wyatt Poole (15 Adastral Square)
Agent replied · 30 July 2023
Thank you for taking the time to leave us a 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have been really pleased with the help care and support we have had from Kyle and Arron. We would definitely recommend them to friends and family.
Gillian · 30 June 2023 · Austin and Wyatt Poole (15 Adastral Square)
Agent replied · 30 July 2023
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHave recieved five star service from Austin & Wyatt, having recently bought and sold through them. Excellent communication, good team work and efficient liasing with all parties. The team pitched it just right with us and were attentive but not pushy. Very happy that we chose AW and would highly recommend to anyone thinking of buying / selling.
Charis · 30 June 2023 · Austin and Wyatt Poole (15 Adastral Square)
Agent replied · 30 July 2023
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI'd like to recommend Austin & Wyatt very highly; they were very helpful at all stages of our sale with advice and assistance. Communication was excellent with regular updates as the sale progressed and sensible advice was provided when needed. Most of the office assisted with the sale in some way, including help with our ongoing purchase for a survey.
All in all, a very effective and pleasant experience.
Simon · 30 June 2023 · Austin and Wyatt Poole (15 Adastral Square)
Agent replied · 30 July 2023
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service. Kept me informed of the process and talked me through everything required to make my move as smooth as possible.
Stuart · 13 June 2023 · Austin and Wyatt Poole (20 Station Road)
Agent replied · 12 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleAbsolutely they are the best. We 've received a nice service , espacially thanks to Yvonne 😊 …
Saré · 13 June 2023 · Austin and Wyatt Poole (20 Station Road)
Agent replied · 12 June 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic service by the lettings team. Highly recommend them especially Yvonne who has been fantastic all the way through.
Sean · 13 June 2023 · Austin and Wyatt Poole (20 Station Road)
Agent replied · 12 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe staff are brilliant and will go above and beyond to help you. Nothing was too much trouble. Special mention to Yvonne and Libby.
Lindsey · 13 June 2023 · Austin and Wyatt Poole (20 Station Road)
Agent replied · 12 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic service by Yvonne dealt with all my questions quickly and efficiently. Made the whole process of renting so easy . Highly recommend. Thank you
Emma · 13 June 2023 · Austin and Wyatt Poole (20 Station Road)
Agent replied · 12 June 2024
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAll the staff we dealt with at Austin & Wyatt in Lower Parkstone were super helpful and the team worked really hard to overcome any difficulties to progress our transaction through to successful completion.
Sandra · 13 June 2023 · Austin and Wyatt Poole (20 Station Road)
Agent replied · 12 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThese guys are professional and efficient.
If you have property any near here I can't recommend them enough.
Yvonne in lettings and Nick in sales make a great team.
John · 13 June 2023 · Austin and Wyatt Poole (20 Station Road)
Agent replied · 12 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIncredible staff. They have worked so hard to find me a decent property to let, which is so hard to find within today's renting crisis. On the day of the move when there was one paperwork left to sign by my guarantor, EVERYONE in the office tried to call the workplace where they work to get a hold of them. When it turned out it was the fault of the phone lines of that workplace and when the paperwork was finally signed, they seemed genuinely so happy for me. Really lovely people who aren't doing their job just for their paycheck - they celebrate their colleagues when they succeed and support their clients in every way possible. Couldn't recommend more. Thank you to you all !
Alicja · 13 June 2023 · Austin and Wyatt Poole (20 Station Road)
Agent replied · 12 June 2024
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe purchased a house through Austin and Wyatt. This involved the sale of my apartment. What should have been a simple sale with my property, became hugely drawn out due to other parts in the chain causing frustration.
Despite what ended up being a long period of time because of this, Laura and the team managed to keep our onward purchase on board. Laura was also chasing right up and down the chain to secure this deal. It worked out well for us all in the end, but the majority of that was down to Laura's direct efforts within the transaction.
We found both Laura and Charlie with whom we dealt with from Austin and Wyatt, extremely helpful and responsive. We would use them again and we highly recommend them. They are excellent problem solvers and a great local company. Thank you for helping us secure our home.
Sophs2208 · 13 June 2023 · Austin and Wyatt Poole (20 Station Road)
Agent replied · 12 June 2024
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations
★★★★★ 5/5
GoogleI recently moved into a new flat that I rented through Austin and Wyatt and I couldn't be happier with my experience. They were very helpful and accommodating during the viewing process and made sure I had all the information I needed to make an informed decision. They were also very prompt in responding to any questions I had.
Matt · 13 June 2023 · Austin and Wyatt Poole (20 Station Road)
Agent replied · 12 June 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAustin & Wyatt have been very efficient right from the start with renting my property. Always up-dated on what's happening with viewings etc and are always on hand to answer any questions. Very professional. Would only use them from now on. Yvonne is amazing if you want to speak to anybody, she's so helpful with the renting route and always happy to help. So, thank you all @ A&W
Sarah · 13 June 2023 · Austin and Wyatt Poole (20 Station Road)
Agent replied · 12 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
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