Trusted Agent profile Β· Dorset and Hampshire

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Austin and Wyatt estate agents in Poole, Bournemouth, Christchurch and Poole, Bournemouth and 2 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,769 reviews across 11 offices and 3 platforms

www.austinwyatt.co.uk/forsaleoffice/canford-heath/1063

Austin and Wyatt has 11 offices, in Poole (two offices), Bournemouth, Christchurch and Poole (three offices), Bournemouth, Southampton (three offices) and Lyndhurst (two offices) (Dorset and Hampshire). Together they have 1,769 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,763

Reviews on Google

All 11 offices

The Trusted Agent logo

5.0 / 5

2

Reviews on The Trusted Agent

All 11 offices

Trustpilot logo

4

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Austin and Wyatt's 11 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Austin and Wyatt, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 1,760 reviews on Google only. Show every review

5/5

Google

Exceptionally efficient, reliable and professional team. Kyle, Marcus and everyone we had contact with throughout the entire process of selling my grandparents' house were an absolute pleasure to deal with. The team ensured that something that is super emotional and often really stressful went smoothly (and very quickly) at every turn. Thank you for all your help.

Charlotte Β· 10 August 2026 Β· Austin & Wyatt Canford Heath

Agent replied Β· 10 October 2026

Thank you for your kind words! Our team takes pride in providing exceptional service and making the selling process as smooth and stress-free as possible. We are glad to have been able to assist you and your family. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Amazing and very helpful. Made the move and thr process very easy and smooth. Thanks guys

Kizzie Β· 10 August 2026 Β· Austin & Wyatt Southampton Sales

Agent replied Β· 10 October 2026

Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Exceptionally efficient, reliable and professional team. Kyle, Marcus and everyone we had contact with throughout the entire process of selling my grandparents' house were an absolute pleasure to deal with. The team ensured that something that is super emotional and often really stressful went smoothly (and very quickly) at every turn. Thank you for all your help.

Charlotte Β· 9 August 2026 Β· Austin and Wyatt Poole (15 Adastral Square)

Agent replied Β· 23 August 2026

Thank you for your kind words! Our team takes pride in providing exceptional service and making the selling process as smooth and stress-free as possible. We are glad to have been able to assist you and your family. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

This amazing team sold my property quickly (in a matter of a few weeks) and smoothly, keeping in touch with me throughout the whole process even though I live hours away. After an awful experience with another agent whereby the property was up for sale for almost a year with minimal communication about it, Austin and Wyatt were a breath of fresh air. They are thorough, professional, honest, and trustworthy. Thank you Team for all your help and support in selling my house :)

Emma Β· 23 July 2026 Β· Austin and Wyatt Poole (15 Adastral Square)

Agent replied Β· 23 August 2026

Thank you so much for your excellent 5* review! We are thrilled to hear about your positive experience with our team. Our goal is to provide exceptional service and make the selling process as smooth as possible. Thank you for trusting us with your property. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

From start to finish the whole team at Austin Wyatt have been exceptional. The manager Kyle is outstanding and has made the whole process of moving significantly less stressful. Great customer care, extremely knowledgeable on all stages of the process, and excellent communication. I've moved house twice with Austin Wyatt in Canford Heath and the standard never drops, just remains first-rate and would highly recommend.

Ruth Β· 23 July 2026 Β· Austin and Wyatt Poole (15 Adastral Square)

Agent replied Β· 23 August 2026

Thank you so much for your kind words! We are thrilled to hear that our team made your moving process less stressful. We take pride in providing exceptional customer care and expertise throughout every stage. Thank you for choosing Austin Wyatt and for recommending us! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I’d personally never go with any other estate agent ever again! Kyle and Connor have been fantastic! Whether that’s been showing us endless houses, answering my endless questions or making sure everything goes through quickly and smoothly. They are a fantastic team and estate agents you can trust to ensure your sale/purchase will go through quickly! Thank you so much for everything!

Lucy Β· 23 July 2026 Β· Austin and Wyatt Poole (15 Adastral Square)

Agent replied Β· 23 August 2026

Thank you for the incredible review! We're thrilled to have provided you with such a positive experience. Our team is dedicated to making sure our clients have a smooth and efficient sale or purchase. Kind regards, Lucy, Customer Relations.

5/5

Google

I’d personally never go with any other estate agent ever again! Kyle and Connor have been fantastic! Whether that’s been showing us endless houses, answering my endless questions or making sure everything goes through quickly and smoothly. They are a fantastic team and estate agents you can trust to ensure your sale/purchase will go through quickly! Thank you so much for everything!

Lucy Β· 15 July 2026 Β· Austin & Wyatt Canford Heath

Agent replied Β· 15 October 2026

Thank you for the incredible review! We're thrilled to have provided you with such a positive experience. Our team is dedicated to making sure our clients have a smooth and efficient sale or purchase. Kind regards, Lucy, Customer Relations.

5/5

Google

Lara was so helpful throughout the whole renting process, which was amazing as I am doing it alone. I really appreciated how quick she was to respond and how she was able to keep me updated. Thanks Lara!!! 😊 …

Lily Β· 12 July 2026 Β· Austin and Wyatt Poole (20 Station Road)

Agent replied Β· 12 October 2026

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I cannot recommend Austin & Wyatt, Lower Parkstone highly enough. From start to finish, the entire team has been professional, supportive, respectful, and genuinely invested in achieving the best possible outcome for both myself and the purchaser. Communication throughout the process was excellent. I always felt fully informed, updated, and reassured, with every member of staff demonstrating a high level of professionalism and care. What particularly stood out was the way they balanced the needs of both seller and buyer, creating a positive and constructive experience for everyone involved. A special mention must go to Sarah Turk, who has been absolutely exceptional throughout. Sarah is an outstanding negotiator, combining professionalism, expertise, and excellent communication skills with a calm and reassuring approach. I always felt that she was fully engaged in the process, proactively managing challenges, keeping everyone informed, and working tirelessly to achieve the best result. Her dedication, attention to detail, and genuine commitment to both parties made a significant difference and gave me complete confidence throughout the transaction. Buying and selling property can often be stressful, but Sarah and the wider Austin & Wyatt team made the experience as smooth and straightforward as possible. Their customer service has been exemplary from beginning to end. I would most definitely use Austin & Wyatt again in the future, whether buying or selling a property, and I would have no hesitation whatsoever in recommending them to others.

Katie Β· 12 July 2026 Β· Austin and Wyatt Poole (20 Station Road)

Agent replied Β· 12 October 2026

Thank you for choosing Austin & Wyatt, Lower Parkstone! We are thrilled to hear about your positive experience with our team. Providing exceptional service and creating a positive experience for all parties involved is our top priority. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I cannot recommend Austin & Wyatt, Lower Parkstone highly enough. From start to finish, the entire team has been professional, supportive, respectful, and genuinely invested in achieving the best possible outcome for both myself and the purchaser. Communication throughout the process was excellent. I always felt fully informed, updated, and reassured, with every member of staff demonstrating a high level of professionalism and care. What particularly stood out was the way they balanced the needs of both seller and buyer, creating a positive and constructive experience for everyone involved. A special mention must go to Sarah Turk, who has been absolutely exceptional throughout. Sarah is an outstanding negotiator, combining professionalism, expertise, and excellent communication skills with a calm and reassuring approach. I always felt that she was fully engaged in the process, proactively managing challenges, keeping everyone informed, and working tirelessly to achieve the best result. Her dedication, attention to detail, and genuine commitment to both parties made a significant difference and gave me complete confidence throughout the transaction. Buying and selling property can often be stressful, but Sarah and the wider Austin & Wyatt team made the experience as smooth and straightforward as possible. Their customer service has been exemplary from beginning to end. I would most definitely use Austin & Wyatt again in the future, whether buying or selling a property, and I would have no hesitation whatsoever in recommending them to others.

Katie Β· 11 July 2026 Β· Austin & Wyatt Lower Parkstone Sales

Agent replied Β· 11 October 2026

Thank you for choosing Austin & Wyatt, Lower Parkstone! We are thrilled to hear about your positive experience with our team. Providing exceptional service and creating a positive experience for all parties involved is our top priority. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Lara was so helpful throughout the whole renting process, which was amazing as I am doing it alone. I really appreciated how quick she was to respond and how she was able to keep me updated. Thanks Lara!!! 😊 …

Lily Β· 11 July 2026 Β· Austin & Wyatt Lower Parkstone Sales

Agent replied Β· 11 October 2026

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I recently dealt with the Austin & Wyatt Bournemouth letting department and wanted to leave a review to recognise the excellent service I received. Tia and Anna were stand-out members of staff throughout the process. They were professional, approachable, responsive, and made what can often be a stressful experience feel far more straightforward. Communication was clear, questions were dealt with quickly, and I felt properly supported from start to finish. It is rare to deal with a letting department where individuals genuinely seem to care about getting things right, but Tia and Anna both made a very positive impression. Credit where it is due, they are a real asset to Austin & Wyatt Bournemouth. I would happily recommend the Bournemouth letting team based on my experience.

Antony Β· 11 July 2026 Β· Austin and Wyatt Bournemouth

Agent replied Β· 11 October 2026

Thank you so much for recognising our team at Austin & Wyatt Bournemouth letting department! Tia and Anna are truly exceptional and we are glad they made your experience stress-free and straightforward. We take pride in providing great service and appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Highly recommend Austin Wyatt Bournemouth! We recently used them for a rental, and the entire process was incredibly smooth. A massive thank you to Sophie, who made everything so easy for us. Finding a place when you're preparing for a new arrival can be stressful, but she was so helpful and helped us secure the perfect home for myself, my partner, and our soon-to-be son. Fantastic service all around!

Daniel Β· 11 July 2026 Β· Austin and Wyatt Bournemouth

Agent replied Β· 11 October 2026

Thank you so much for the glowing review! We are thrilled to hear that Sophie provided you with exceptional service and helped you secure the perfect home for your growing family. We always strive to make the rental process as smooth and stress-free as possible. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Recently moved into a flat with them. They were very helpful. Thank you!

Rex Β· 11 July 2026 Β· Austin and Wyatt Bournemouth

Agent replied Β· 11 October 2026

Thank you for the positive feedback! We are so glad to have been able to make your move a smooth and helpful experience. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Anna, Tia, & Sophie, are a pleasure to deal with, they give regular updates and are very efficient! Would 100% recommend this great team!!

Philip Β· 11 July 2026 Β· Austin and Wyatt Bournemouth

Agent replied Β· 11 October 2026

Thank you so much for your excellent 5* review! We are thrilled to hear that Anna, Tia, and Sophie have provided you with efficient and regular updates throughout your experience with us. Thank you for recommending our team. It was a pleasure working with you! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Excellent attention, very good service, and professional.

Jesus Β· 11 July 2026 Β· Austin and Wyatt Bournemouth

Agent replied Β· 11 October 2026

Thank you for your kind words! We strive to provide excellent attention and top-notch service to our customers. We're thrilled to hear that you had a professional experience with us. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I had a fantastic experience with Austin and Wyatt Bournemouth! Jamie was incredibly helpful and always quick to respond to any questions I had. He made the whole process stress-free from start to finish.

Sehri Β· 11 July 2026 Β· Austin and Wyatt Bournemouth

Agent replied Β· 11 October 2026

Thank you for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Feedback and Support Team.

4/5

Google

My first point of contact with Austin & Wyatt while renting my apartment has been absolutely fantastic. The team has been incredibly helpful and highly professional throughout the initial stages of the process, making everything smooth and straightforward. ​I am very impressed with their service so far. Please note that this review reflects my experience as a new tenant; if anything changes further down the line, I will be sure to update and edit this review accordingly. For now, highly recommended!

Joana Β· 11 July 2026 Β· Austin and Wyatt Bournemouth

Agent replied Β· 11 October 2026

Thank you for your terrific review and for your complimentary comments and recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Anna and her team Sophie and Tia have been fantastic. They’re a great recommendation if you need help rent your property out !

Ben Β· 11 July 2026 Β· Austin and Wyatt Bournemouth

Agent replied Β· 11 October 2026

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

My partner and I have recently moved in together for the first time through Austin and Wyatt. Sophie was incredibly helpful and talked us through every step we needed to take when it came to renting the property. She met with us on a few occasions and made everything really clear and was really friendly. When I had questions after the tenancy was agreed, Tia came through for us and basically just sorted everything out, which was a real help in a stressful time. Me and my girlfriend are now completely moved in and are glad it has all been so easy.

Isaac Β· 11 July 2026 Β· Austin and Wyatt Bournemouth

Agent replied Β· 11 October 2026

Thank you for your kind words about our team members Sophie and Tia! We are thrilled to hear that your move-in process was smooth and stress-free. We are dedicated to making sure our customers have a positive experience and we are happy that we could make that happen for you. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Want to know what an excellent village-based estate agent looks like? Look no further than Austin & Wyatt in Lyndhurst High Street. They have been here a very long time and are now a fundamental part of the village β€˜backbone’. Their amazing branch manager, Sarah, has a fantastic team - everyone is friendly, supportive, customer-focused and efficient and always willing to help in whatever way they can. They have the full suite of property services under one roof, property valuations, sales, lettings, mortgages - and their mortgage broker, Jayne, is a complete genius! In my particular case, Austin & Wyatt at Lyndhurst have been outstanding, they have provided me with so much assistance regarding my property and all the wider issues, I just can’t thank them enough for everything they’ve done. Sarah and your team, you are simply wonderful, thank you!

Cathy Β· 11 July 2026 Β· Austin & Wyatt Lyndhurst Sales

Agent replied Β· 11 October 2026

Thank you for sharing your amazing experience with us! We are thrilled to hear that Sarah and our team at Austin & Wyatt in Lyndhurst exceeded your expectations and provided excellent service. We take pride in being a fundamental part of the village and offering a full suite of property services. We appreciate your kind words and look forward to continuing to assist you with all your property needs. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

All I have is amazing things to say about these guys. Me and my partner are first time renters, and we got all moved in within 2 weeks they really went above and beyond for us and we are forever grateful. Thank you

Courtney Β· 11 July 2026 Β· Austin & Wyatt Lyndhurst Sales

Agent replied Β· 11 October 2026

Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

We completed on the sale of our house yesterday. It was a bumpy ride as our empty house attracted the attention of a squatter who broke in on 4 seperate occasions. Throughout the entire process Kyle Nichols was exceptional. He was available through the entire bank holiday weekend as we dealt with various parties including the police, neighbours, a security firm and our understandably nervous buyers. A massive thank you Kyle for your professionalism, calm manner and amazing work ethic. We were very blessed to have you on our team.

Steve Β· 23 June 2026 Β· Austin and Wyatt Poole (15 Adastral Square)

Agent replied Β· 23 August 2026

Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

We purchased a house through the Canford Heath branch and Kyle and his team were fantastic from start to finish. It was our 1st time buying and selling and the constant updates and communication made the whole process as easy as possible. Nothing seemed like too much trouble and the chasing of solicitors on our behalf helped take away some of the "admin" for us. Ive already recommended them to others.

Steph Β· 23 June 2026 Β· Austin and Wyatt Poole (15 Adastral Square)

Agent replied Β· 23 August 2026

Thank you so much for sharing your positive experience with us! We are delighted to hear that our team at the Canford Heath branch provided you with exceptional service during your first-time home buying and selling process. Our goal is to make the process as stress-free as possible for our customers and we are thrilled to hear that we succeeded. Thank you for recommending us to others, it means the world to us. Kind regards, Lucy, Customer Feedback and Support Team

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Questions about Austin and Wyatt

Which Austin and Wyatt office has the most reviews?

Poole (15 Adastral Square) has the most, with 264 reviews rated 5.0 out of 5, followed by Austin & Wyatt Canford Heath with 243.

Where are the Austin and Wyatt offices?

The 11 Austin and Wyatt offices, by town:

Has Austin and Wyatt won any awards?

Yes. In The Trusted Agent 2026 awards: Austin and Wyatt, Poole won Gold.

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