★★★★★ 5/5
GoogleJared went above and beyond, giving up his Saturday to show us multiple properties. He provided thorough details about each one and was incredibly knowledgeable about the area, friendly, and professional throughout. His kindness and enthusiasm made the whole experience a pleasure. Even if we don't get the flat we're after, we'd still love to rent through Jared, as we know we'd be well looked after. Highly recommend!
Bev · 10 March 2025 · Austin & Wyatt Lyndhurst Sales
Agent replied · 22 July 2025
Thank you Bev for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKyle and the team at Austin and Wyatt canford Heath far exceeded my expectations. They supported both my sale with them and the purchase with another estate agent. Chasing the solicitors and getting a great result-exchange and completion in before the April 1st deadline I had set. Would highly recommend their communication and willingness to help at all times!
Richard · 9 March 2025 · Austin and Wyatt Poole (15 Adastral Square)
Agent replied · 11 October 2026
Thank you Richard for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA very recommendable company to go with & we had a 1st class experience with Madeleine who did a brilliant job she was brilliant & worked very hard. Anne Hugo
Anne · 8 March 2025 · Austin & Wyatt Lyndhurst Sales
Agent replied · 8 June 2025
Many thanks Anne for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKyle and the team at Austin and Wyatt canford Heath far exceeded my expectations. They supported both my sale with them and the purchase with another estate agent. Chasing the solicitors and getting a great result-exchange and completion in before the April 1st deadline I had set. Would highly recommend their communication and willingness to help at all times!
Richard · 8 March 2025 · Austin & Wyatt Canford Heath
Agent replied · 22 May 2025
Thank you Richard for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service from the whole team. Thanks particularly to Jared who kept us up to date and let our property professionally, we will definitely use the company again.
Paul · 26 February 2025 · Austin & Wyatt Lyndhurst Sales
Agent replied · 24 October 2024
Thank you for your excellent 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJared went above and beyond, giving up his Saturday to show us multiple properties. He provided thorough details about each one and was incredibly knowledgeable about the area, friendly, and professional throughout. His kindness and enthusiasm made the whole experience a pleasure. Even if we don't get the flat we're after, we'd still love to rent through Jared, as we know we'd be well looked after. Highly recommend!
Bev · 26 February 2025 · Austin and Wyatt Lyndhurst (Volunteer House)
Agent replied · 11 October 2026
Thank you Bev for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
Recently rented a new house, and I couldn’t be happier with the experience! James Murphy was incredibly helpful throughout the entire process. He was professional, responsive, and went above and beyond to make everything smooth and stress-free. His knowledge and dedication truly made a difference. Thank you, James, for your outstanding service!
AntonioR · 25 February 2025 · Austin and Wyatt Southampton (26 London Road)
★★★★★ 5/5
GoogleWe’ve had a brilliant experience dealing with Austin & Wyatt at Lyndhurst. Fantastic support from the moment we walked through the doors, especially from our Estate Agent, Jared. I’ve received regular phone call check ins and updates from Jared which has made the whole process so much less stressful. Thank you so much!
Charlotte · 22 February 2025 · Austin & Wyatt Lyndhurst Sales
Agent replied · 26 July 2025
Thank you for taking the time to share your experience and for your wonderful 5* review Charlotte! Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleAustin and Wyatt provided a good service where the manager Charlotte spent signifier time on our process of buying with them. There were repeated issues with solicitors and Charlotte went out of her way to help keep the communication with the solicitors open. If it was for their responsiveness and persistence I think it would have taken twice as long to buy. Charlotte, Callum and Ben were always professional, polite and helpful and we are finally in our dream home!!
Ryan · 16 January 2025 · Austin and Wyatt Bournemouth
Agent replied · 22 January 2025
Many thanks for the great review Ryan. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleTerrible service
Southwest · 26 December 2024 · Austin and Wyatt Bournemouth
Agent replied · 28 December 2024
Hello, thank you for sharing your feedback with us. I'm sorry to hear about your experience. Please contact us at review@countrywide.co.uk so we can address your concerns directly. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleQuick and easy. Very helpful agents.
James · 4 December 2024 · Austin & Wyatt Bournemouth Sales
Agent replied · 9 December 2024
Thank you for your glowing 5* review James. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleQuick and easy. Very helpful agents.
James · 3 December 2024 · Austin and Wyatt Bournemouth
Agent replied · 9 December 2024
Thank you for your glowing 5* review James. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThis is the first time I have let a flat and the letting team where professional and provided an excellent service. I highly recommend using this estate agent to let your property.
Julia · 2 December 2024 · Austin & Wyatt Bournemouth Sales
Agent replied · 9 December 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation Julia. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to say thank you to Tia for being such an efficient and professional estate agent. Helped me through the renting process very smoothly and made the moving house experience a positive one.
Monica · 2 December 2024 · Austin & Wyatt Bournemouth Sales
Agent replied · 9 December 2024
Hello Monica, thank you so much for your wonderful 5* review! We're thrilled to hear that Tia made your renting process smooth and your moving experience positive. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleWe rented a house from Austin Wyatt, and it’s only been a day, but I wanted to write this. Especially Ella, thank you so much for all your help.
Erhan · 25 November 2024 · Austin & Wyatt Bournemouth Sales
Agent replied · 9 December 2024
Thanks Erhan for taking the time to leave us your wonderful 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleMet one of their colleagues today, very disrespectful regarding private belongings and disregarded our request like it didn't even happen. When an agency worker visits someone home they have to be considerate and ask permissions especially when it comes to completely private and personal belongings!!
K · 25 November 2024 · Austin & Wyatt Bournemouth Sales
Agent replied · 9 December 2024
Hello Kara,
I'm sorry to hear about your experience. We take such matters seriously and would like to address your concerns. Please contact us at review@countrywide.co.uk so we can look into this further.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI cannot praise the professionalism of this branch of estate agents enough. They went above and beyond for me to provide excellent service during my journey of finding the right property for me.
A special thanks to the manager Charlotte who supported me every step of the way. Her qualified advice and experience really helped in every aspect of buying and selling property. Her communication skills were outstanding to everyone in the chain as well as other estate agents and professionals.
Charlotte your commitment to your clients to achieve results really deserves more recognition. Thank you for helping me through this process … you help change peoples lives 😁👍🏻
Shelly · 25 November 2024 · Austin & Wyatt Bournemouth Sales
Agent replied · 9 December 2024
Many thanks Shelly for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI cannot praise the professionalism of this branch of estate agents enough. They went above and beyond for me to provide excellent service during my journey of finding the right property for me.
A special thanks to the manager Charlotte who supported me every step of the way. Her qualified advice and experience really helped in every aspect of buying and selling property. Her communication skills were outstanding to everyone in the chain as well as other estate agents and professionals.
Charlotte your commitment to your clients to achieve results really deserves more recognition. Thank you for helping me through this process … you help change peoples lives 😁👍🏻
Shelly · 23 November 2024 · Austin and Wyatt Bournemouth
Agent replied · 23 November 2024
Many thanks Shelly for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleMet one of their colleagues today, very disrespectful regarding private belongings and disregarded our request like it didn't even happen. When an agency worker visits someone home they have to be considerate and ask permissions especially when it comes to completely private and personal belongings!!
Kara · 22 November 2024 · Austin and Wyatt Bournemouth
Agent replied · 23 November 2024
Hello Kara,
I'm sorry to hear about your experience. We take such matters seriously and would like to address your concerns. Please contact us at review@countrywide.co.uk so we can look into this further.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleWe rented a house from Austin Wyatt, and it’s only been a day, but I wanted to write this. Especially Ella, thank you so much for all your help.
Erhan · 20 November 2024 · Austin and Wyatt Bournemouth
Agent replied · 23 November 2024
Thanks Erhan for taking the time to leave us your wonderful 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent lettings staff from Anna, Tia, Ella and Nicola. Provided excellent service for renting my property. Outstanding Team effort and made it seamless for me.
Mitesh · 19 November 2024 · Austin and Wyatt Bournemouth
Agent replied · 23 November 2024
Many thanks for your fantastic 5* review Mitesh. I will of course pass on your kind hearted words to our Bournemouth branch. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWould like to say a big thanks to whole team they have bent over backwards to help my family and i find a property would highly recommend them 😁👍 …
John · 18 November 2024 · Austin & Wyatt Bournemouth Sales
Agent replied · 9 December 2024
Thank you John for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTia, thank you for all your help, much appreciated. We are so happy in the new property 5*.
Katy · 18 November 2024 · Austin & Wyatt Bournemouth Sales
Agent replied · 9 December 2024
Many thanks for your marvellous 5* review Katy. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThey made everything smooth Anne quick and did everything they could to get us moved they really did save us! Cannot thank them enough! Communication is great too
Eloise · 18 November 2024 · Austin & Wyatt Bournemouth Sales
Agent replied · 9 December 2024
Thank you Eloise for taking the time to leave us your excellent 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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