Austin and Wyatt estate agents in Poole, Bournemouth, Christchurch and Poole, Bournemouth and 2 more

★★★★★ 5/5

Google

Very impressive service from Madeleine, Rebecca and the team at Austin & Wyatt in Lyndhurst when selling my house. I greatly appreciated their local knowledge and expertise when marketing the house, with first class communication throughout the sale process.

Steve · 17 September 2025 · Austin & Wyatt Lyndhurst Sales

★★★★★ 2/5

Google

Rating only, no written review.

Mirek · 16 September 2025 · Austin and Wyatt Bournemouth

★★★★★ 5/5

Google

I had a great experience with Austin & Wyatt for my first rental in the UK. Joe was extremely supportive and patient, always answering my questions clearly and guiding me through each step of the process. As it was my first time renting an apartment here, I felt a bit nervous, but Joe’s professionalism and kindness made everything smooth and reassuring. I truly appreciate the excellent service from both Joseph and Austin & Wyatt!

Jingqi · 16 September 2025 · Austin and Wyatt Southampton (26 London Road)

★★★★★ 5/5

Google

Kyle was fantastic with the sale of our property. He communicated every step of the way and was great at getting updates from our buyers solicitor. Would recommend Austen & Wyatt Canford Heath!

Matt · 13 September 2025 · Austin and Wyatt Poole (15 Adastral Square)

★★★★★ 5/5

Google

Very friendly and accomodating letting agents, the paperwork was admin was emailed over in good time and the communication is 5 star! Would definitely recommend.

George · 9 September 2025 · Austin and Wyatt Bournemouth

★★★★★ 5/5

Google

Tia is absolutely brilliant and very helpful, took the time to show me around twice and the whole process was very quick and easy. Thank you!

Laura · 8 September 2025 · Austin & Wyatt Bournemouth Sales

★★★★★ 5/5

Google

Very friendly and accomodating letting agents, the paperwork was admin was emailed over in good time and the communication is 5 star! Would definitely recommend.

George · 8 September 2025 · Austin & Wyatt Bournemouth Sales

★★★★★ 5/5

Google

I had a great experience with Austin & Wyatt for my first rental in the UK. Joe was extremely supportive and patient, always answering my questions clearly and guiding me through each step of the process. As it was my first time renting an apartment here, I felt a bit nervous, but Joe’s professionalism and kindness made everything smooth and reassuring. I truly appreciate the excellent service from both Joseph and Austin & Wyatt!

Jingqi · 8 September 2025 · Austin & Wyatt Southampton Sales

★★★★★ 5/5

Google

I can’t recommend Jared highly enough. From start to finish his polite professionalism made the whole process smooth and stress free. He kept us informed every step of the way and always communicated clearly which gave us complete confidence throughout. Everything Jared promised he delivered, promptly and without fuss. It is rare to find someone so reliable and dedicated. A brilliant letting agent and we could not have asked for better.

Hannah · 8 September 2025 · Austin & Wyatt Lyndhurst Sales

★★★★★ 5/5

Google

We were having trouble selling our house in Lyndhurst. After 6 months and 2 other agencies we turned to Austin Wyatt who succeeded. We found their team friendly and professional and would certainly recommend them.

Peter · 8 September 2025 · Austin & Wyatt Lyndhurst Sales

★★★★★ 5/5

Google

Tia is absolutely brilliant and very helpful, took the time to show me around twice and the whole process was very quick and easy. Thank you!

Laura · 2 September 2025 · Austin and Wyatt Bournemouth

★★★★★ 5/5

Google

Austin and Wyatt have been so helpful and efficient when helping my family and I move to our new home. Big thank you to Anna and her team and would highly recommend.

Charlotte · 26 August 2025 · Austin and Wyatt Bournemouth

★★★★★ 5/5

Google

I had a fantastic experience with Austin and Wyatt Bournemouth! Anna and Tia was incredibly helpful, professional, and always quick to respond to any questions I had. She made the whole process smooth and stress-free from start to finish. It’s rare to find such friendly and efficient service these days, and I truly appreciated the support. Highly recommend this team if you're looking for a reliable and approachable lettings agency!

A · 26 August 2025 · Austin and Wyatt Bournemouth

★★★★★ 5/5

Google

Kyle was fantastic with the sale of our property. He communicated every step of the way and was great at getting updates from our buyers solicitor. Would recommend Austen & Wyatt Canford Heath!

Matt · 25 August 2025 · Austin & Wyatt Canford Heath

★★★★★ 5/5

Google

Rating only, no written review.

Jane · 24 August 2025 · Austin and Wyatt Bournemouth

★★★★★ 1/5

Google

One of the most disappointing and stressful experiences I’ve ever had with an estate agency. We made an offer on a property that was advertised as freehold, and were assured throughout the early stages of the process that this was correct. As first-time buyers, we relied heavily on the agency’s recommendations and went with their suggested mortgage broker and solicitor, trusting that things would be handled professionally. Three months into the process, after providing every document requested and enduring long delays and poor communication from their recommended legal team, we were informed that the property was actually leasehold, not freehold as originally advertised. By this time, we had committed significant time and money, and had even given notice to our current landlord. The agency began pressuring us to pay for the freehold purchase ourselves, despite the misrepresentation not being our error. Although I repeatedly asked for written confirmation from the seller’s solicitors about what was agreed to over the phone, none was ever provided, despite assurances. Eventually, I agreed to cover not only the cost of the freehold but also the seller’s legal fees, on top of our own, just to avoid losing the house. This was a massive financial strain. But after all this, the seller withdrew from the sale anyway, again, with no formal notice sent to our solicitor. The property was relisted for £10,000 more, and my legal team is still chasing confirmation to close the file. Our mortgage lender hasn’t been officially informed either. The entire experience has left us out of pocket by over £1,500, without a home, and now struggling to secure alternative accommodation, all while caring for young children. To say this process was handled unprofessionally would be an understatement. From misadvertising the property, to lack of formal communication, to constant pressure tactics, this has been a costly and deeply upsetting ordeal. If you’re a first-time buyer, proceed with extreme caution.

Andreea · 23 August 2025 · Austin & Wyatt Southampton Sales

★★★★★ 5/5

Google

I have recently used Austin and Wyatt in canford heath for a sale and the whole team were fantastic. They were always happy to answer all my queries in a timely manner and helpful throughout the whole process. Kyle in particular was great from the very beginning when he came to value our property and his customer service skills were exceptional especially compared with another local agent who was quite frankly awful. Thanks Kyle and the team!

Poppy · 18 August 2025 · Austin & Wyatt Canford Heath

★★★★★ 5/5

Google

I had a great experience with Tia, Nicola and the rest of the Austin Wyatt team. I couldn’t recommend them enough when renting a property !!

Alex · 11 August 2025 · Austin and Wyatt Bournemouth

★★★★★ 5/5

Google

I was referred to the team by my sister in law when my father passed away. I can honestly say that the compassion, empathy and professionalism shown by Kyle & his team is second to none. They found a buyer within a week, before the property was even marketed. I never had any doubts that the home I spent my childhood in would be sold. It was bitter sweet because losing my Dad was overwhelming, that together with the fact I hadn't lived in the UK for 23 years, and was completely out of touch with how the process worked! I needn't have worried, I was in good hands! I have no hesitation in recommending them. Thank you to all, Marcus, Ben, Ben and Kyle.

Canuck · 9 August 2025 · Austin & Wyatt Canford Heath

★★★★★ 5/5

Google

We had an excellent service from start to finish with the sale of our property. Marcus was superb in providing advice as to how best to improve our property for sale and Kyle did an amazing job in constantly "chasing" the relevant parties to make sure a successful sale was achieved. We cannot recommend them highly enough!

DAVID · 7 August 2025 · Austin and Wyatt Poole (15 Adastral Square)

★★★★★ 5/5

Google

Brilliant service from Finley. He was always cheerful and happy. Found me a tenant for my flat , answered all of my questions that I asked . Finley was very professional and polite. Made the whole experience a good one. Would definitely recommend Austin Wyatt.

Jennie · 6 August 2025 · Austin & Wyatt Lower Parkstone Sales

★★★★★ 5/5

Google

Five star service during my property search from Izzy … very professional, efficient and good communication skills ⭐️⭐️⭐️⭐️⭐️

M · 5 August 2025 · Austin & Wyatt Bournemouth Sales

★★★★★ 4/5

Google

Very reliable and always contactable.

Natalie · 4 August 2025 · Austin and Wyatt Southampton (26 London Road)

★★★★★ 5/5

Google

We had an excellent service from start to finish with the sale of our property. Marcus was superb in providing advice as to how best to improve our property for sale and Kyle did an amazing job in constantly "chasing" the relevant parties to make sure a successful sale was achieved. We cannot recommend them highly enough!

DAVID · 2 August 2025 · Austin & Wyatt Canford Heath