5/5
Sally and Nicola both provide an excellent letting service at Ashtons Hsrpenden. Great communication and follow through from start to end. Would use them again and again as Landlords.
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Trusted Agent profile · Hertfordshire
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★★★★★
1,469 reviews across 5 offices and 3 platforms
Ashtons has five offices, in Welwyn Garden City, Harpenden, St Albans, London and Redbourn (Hertfordshire). Together they have 1,469 reviews on three platforms, rated 4.7 out of 5 overall.
1,370
Reviews on Google
All 5 offices
98
Reviews on Facebook
All 5 offices
1
Reviews on The Trusted Agent
All 5 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Ashtons's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Ashtons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Sally and Nicola both provide an excellent letting service at Ashtons Hsrpenden. Great communication and follow through from start to end. Would use them again and again as Landlords.
Thanks so much for your feedback
5/5
I found Ashtons to be very accommodating and helpful with keeping me in touch with new properties coming on the market. Jules has been the most helpful member of staff when speaking to her, she is very professional and I am sure a key asset to Ashtons.
Thank you for your comments Julie!
5/5
Outstanding service during our recent house move in Harpenden. Taylor, especially, a wise adviser and competent negotiator all the way along the process chain. Many thanks!!
We appreciate your feedback Dan, thank you!
5/5
We are in the process of looking for a property. We have found Ashtons excellent and very flexible especially when trying to squeeze viewings in at short notice. We have mainly been in contact with Jennie who has been very professional and supportive. Taylor has also been very helpful.
Hi Oran, thank you for your review!
5/5
Can't recommend Jules enough, she really helped us when selling our house in Harpenden and gave some great advice.
Thanks for the review!
5/5
I have found Nicola Park in the Lettings team at Harpenden very knowledgeable and efficient
Thanks for leaving your review Fiona
5/5
Fantastic service from start to finish, making our house sale and purchase very straight forward. From the word go we felt we were in safe hands with Neil and Jon Paul. We wouldn't hesitate to recommend Ashtons.
Thank you Matt, we are pleased you would recommend Ashtons
5/5
We recently bought and sold with Ashtons and they were fantastic from beginning to end. Jon-Paul, our Sales Manager, was consistently positive, communicative, and extremely helpful throughout the whole process. Would highly recommend them to anyone buying or selling in Harpenden.
Thanks for taking the time to leave a review!
5/5
Very good advice from the main man Jon-Paul which allowed us to sell swiftly at a realistic price. Excellent market knowledge. The other members of staff at Ashtons were very pleasant to deal with too.
Congratulations on your house sale Jonathan, thanks for your feedback
5/5
Had a great experience buying via Ashtons. Jon-Paul Bampton was very helpful in providing us with an overview of the market and the key points to consider when buying (schools, transport, etc.) which was great as we were new to the area. Would recommend.
Thanks for your feedback. We wish you luck in your new home!
5/5
I would highly recommend Ashtons. All the team we had dealings with, including Taylor, Gill and David were extremely polite, professional, knowledgeable and helpful. The whole buying and selling process from start to finish was seemless and we were kept in the loop throughout. Thank you - we wouldn’t hesitate to use you again.
Thank you for taking the time to give your comments
5/5
We had the absolute pleasure of working with Ashton’s on the purchase of our new home. We had been looking for a home for over a year and Ashton’s were by far the best to deal with. Our initial contact with Ashton’s involved them having to book some viewings within a short space of time. Steve was very understanding, flexible and went above and beyond to accommodate our requests. Their responsiveness, professionalism and courteous approach made a stressful process run so much smoother. They are genuinely caring and passionate about what they do which you rarely find with estate agents these days!! I’d like to say a massive thank you to all of the team who were involved - Steve, Liam, Sam and a very special thank you to Louise who managed the after sales process. I would highly recommend Ashton’s to anyone looking to purchase or sell a property in future!
What lovely feedback! Thank you for taking the time to write such wonderful praise, on behalf of Ashtons, we wish you well in your new home!
5/5
I have just sold my late father’s bungalow. Nick, Paul and the team at Ashtons have been so helpful and supportive during this process. They have kept me informed on progress answered my many queries and given nothing but sound advice. I cannot praise them enough for the professional but sensitive way in which they have dealt with the sale. Top marks and thank you Ashtons
Thank you very much for your review Steve and Donna, it was a pleasure to act for you.
5/5
if i could give Ashtons Padgate 10 stars i would. Very professional, staff very cheery and very helpful. Always keep in touch with any developments on sales, viewings or new properties that come on the market. Staff always turned up on time if they were doing the viewings, always answered the questions honestly, if they wernet sure of anything and had to go to the vendor they always got back to me as soon as they knew the answer. Always on hand to answer any queries you may have. Very reliable company and i would 100% recommend that you use them if you are selling your house. (Ashton's sold ours in approx 3-4 weeks) would definately use them again in the future if we were to sell again. Thanks guys!
5/5
After having a bad experience with another estate agent, Nick at Ashtons in Rebourn was an amazing support and great help. Thank you for all the support!
You're very welcome Michelle!
5/5
Highly recommend
5/5
I've recently been a first time buyer that bought a flat locally through Ashtons. Despite a particuarly tricky legal process to navigate, the process was made significantly less stressful knowing Louise was on hand to speak to all parties …
Thank you Kerry for taking the time to leave such great feedback!
5/5
We bought our first home recently and this was facilitated by Ashton's in St Albans. From start to finish their expertise and professional yet friendly manner gave us the reassurance we needed as first home buyers throughout the process. …
Thank you Clive for taking the time to leave such great feedback! We wish you every happiness in your new home.
5/5
Great service - made house buying hassle free! We are first time buyers and worked with Ashtons to purchase our first home in …
Thanks Helen for taking the time to leave such kind feedback. We're glad you had a great moving experience and wish you well in your new home.
5/5
This year we made the big decision to put our house on the market. Having chosen Ashton's as our estate agents, we can honestly say we picked the best! From the moment we walked through their door in mid May to completion at the …
Thank you for taking the time to leave such a fantastic review, we are really pleased you enjoyed your moving experience with Ashtons. Wishing you every happiness in your new home Bebe!
5/5
We had been trying to sell our bungalow for some time with another agent but didn’t seem to be getting a lot of interest. Ashton’s agreed to become a joint agent and things immediately began to lift off, with far more enquiries and viewings than with the other agent. Nick Robinson, our appointed customer link, kept us regularly informed both by emails and phone calls and was always ready with useful and intelligent advice. Despite our property being in immaculate condition and even with Nick’s guidance and all his efforts we still struggled to sell, even with a price reduction, as the property market had dipped at the time. We desperately needed to sell as we had a new home lined up in the South West, and the seller wasn’t going to wait forever! Nick suggested dropping our asking price still further, which we agreed to. Fortunately one of Ashton’s clients showed an interest. They had first viewed our bungalow some months previously but at the time decided against it. Nick tried very hard to get the best possible price for us and we finally agreed a compromise with the buyers (who were fortunately cash purchasers) and the transaction then moved forward reasonably quickly. We are now happily settled in our lovely new home in Dorset. Many thanks to Nick and his very able and professional team.
Thank you David for taking the time to leave such fantastic feedback. We hope you're very happy in your new home in Dorset!
5/5
Cannot thank everyone at Ashtons enough! From our initial meeting with Nick we felt confident that we were in safe hands. Our photographs were taken with great care and attention to detail and we were very pleased with them Nick, Andrew, Rob and Tracie were friendly, efficient, professional and supportive at all times, keeping us constantly updated We have already referred friends to them and would have no hesitation in recommending them to anyone who is looking to sell their home Absolutely 5 star!
Thank you Carole for taking the time to leave such great feedback! We wish you every happiness in your new home.
4/5
I worked with Neil Facer in the Harpenden office to sell a 2-bed apartment during 2006-2007. It took about a year from start to finish - not because of Neil but the post-Brexit lull and the glut of apartments on the market. We had several …
Thank you Donald for taking the time to leave good, honest feedback.
5/5
Best service Big thanks to Sam especially …
Thank you Greg for your fantastic feedback, we're really pleased you had such a great moving experience with Ashtons
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Welwyn Garden City has the most, with 478 reviews rated 4.7 out of 5, followed by Harpenden with 345.
The five Ashtons offices, by town:
Yes. In The Trusted Agent 2026 awards: Ashtons, Harpenden won Gold; Ashtons, Welwyn Garden City won Gold; Ashtons, St Albans won Trusted Agent; Ashtons, Redbourn won Trusted Agent.