Trusted Agent profile · Hertfordshire
Verified
★★★★★
1,469 reviews across 5 offices and 3 platforms
Ashtons has five offices, in Welwyn Garden City, Harpenden, St Albans, London and Redbourn (Hertfordshire). Together they have 1,469 reviews on three platforms, rated 4.7 out of 5 overall.
1,370
Reviews on Google
All 5 offices
98
Reviews on Facebook
All 5 offices
1
Reviews on View Agents
All 5 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Ashtons's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Ashtons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleVerity Stuart-Thompson has been absolutely brilliant. I couldn’t fault the service. Her guidance, friendliness and professionalism has been outstanding. She’s led me through the process of buying my first home, and I am very grateful for all her help. Her communication has been spot on throughout.
Thank you Gemma for your great feedback for Verity!
5/5
Google…
Thank you Jitka for taking the time to leave such great feedback!
5/5
GoogleI cant fault Ashtons - exceptional customer service, knowledge of the local market and expertise to ensure your sale goes smoothly. Jon-Paul went above and beyond to support us through a very complex sale and purchase.
Thanks Maria for your feedback!
1/5
GoogleWorst lettings service ever. Keep clear!!!
We're sorry to hear this Neil. To understand what issues you've been having, and to discuss in more depth, please kindly contact our office and our Head of Lettings will be more than happy to go through any concerns with you directly.
5/5
GoogleAshton's look after my property while I am overseas The service has been first class. Efficient and reliable
Thank you Dolores for your feedback!
4/5
GoogleOur experience with Ashtons has been great, Damien so informative and helpful when showing us around properties and Clair has been so helpful getting our move officially sorted. Thanks all!
Thanks Alex for your feedback!
4/5
GoogleDamien showed my husband and I around a property to let. His knowledge was fantastic, he was patient and really personable and relate-able. I wish he was showing me around all my lettings viewings.
Thank you for your kind feedback Lihsia!
5/5
GoogleFast, friendly and efficient service from the team but particularly Steve and Louise who got our house sold very quickly in a tough market and also kept us fully informed throughout the whole process. Thank you!
Thanks Irene for your feedback - we wish you luck with your house move!
5/5
GoogleThis is my first let with Ashtons. They have been extraordinary, very helpful. Thank you!
Thank you for taking the time to leave feedback!
5/5
GoogleActed very quickly to get our house on the market to tie in with a purchase we fell in love with - we bought and sold with Ashtons (even sold it twice over). The team supported us all the way through the marketing and conveyancing - we continue to get support from Louise with after sales. Thank you to the team.
Thank you Emma for your feedback, we wish you well in your new home!
5/5
GoogleExcellent communication, I received weekly updates as promised and received a call when I was promised one. Nothing was too much trouble and they were always extremely polite and helpful. Excellent company I highly recommend.
We're glad you enjoyed your moving experience with us Chloe! Thank you for taking the time to leave such great feedback.
5/5
GoogleWe purchased our first home through Ashtons and they were both professional and helpful. Special thanks to Louise Walker! She kept us fully informed throughout and was always quick to respond and very attentive. It's been a pleasure dealing with them and would not hesitate in recommending them to anyone looking to buy or sell.
Thank you for taking the time to write a review
5/5
GoogleRating only, no written review.
5/5
GoogleAshtons sold my house for me ladt year and were absolutely brilliant helped with everything from finding a solicitor and financial advisor and were always on the phone keeping me up to date with the progress of the move .very professional and above all very courteous and polite when dealing with myself or my wife.
Hi Stuart, Thank you so much for your feedback.
5/5
GoogleWorked with Nick at Ashtons with the sale and purchase, very helpful and always there to answer our call. Thanks to all the team there and recommend highly.
Thank you for your feedback Luke!
5/5
GoogleVery happy with the service from everyone on the team, especially Nick Robinson. He was never pushy, realistic and always there if I ever had any questions. We are very happy with everything. Anita
Thank you Anita for taking the time to leave feedback!
5/5
GoogleI cant fault Ashtons - exceptional customer service, knowledge of the local market and expertise to ensure your sale goes smoothly. Jon-Paul went above and beyond to support us through a very complex sale and purchase.
Thanks Maria for your feedback!
5/5
GoogleWholeheartedly recommend Ashtons in Harpenden. We have used their services twice now and on the last occasion for both sale and purchase. JP was a superstar and found us a home in school catchment in a short timeframe and sold our property for more than we had asked for it.
Thanks for the great feedback, enjoy your new home!
5/5
GoogleGreat service and attention to detail from the Ashtons team in Harpenden, in helping me to sell early this year 2018. In particular Jon-Paul Brampton, Nick Wearmouth and David Williams were all very professional.
Thanks Pete for your great feedback!
5/5
GoogleModern office, friendly atmosphere. Recommend if you want to sell, buy or rent. Top notch!!
Thanks Tania for your feedback!
5/5
GoogleNeil and jenny amazing couldnt fault them at all thank you so much for all your help
Thank you Tracey for your great feedback!
5/5
GoogleI've had an excellent experience with Ashtons as a buyer, seller and landlord. Brilliant communication throughout by the entire team, in particular Taylor for his personal attention and prompt response to emails.
Thank you for your great feedback for us!
5/5
GoogleAshton’s have been really fantastic at keeping in regular contact with me regarding properties that are coming on the market. Jennie has been a real help in exploring houses that may not have been immediately of interest. Thank you!
Thanks for taking the time to leave your comments Emma
5/5
GoogleProfessional Friendly Service once again. A big thanks to Jules Middleton & Jon-Paul Brampton
Thanks for leaving feedback Ray
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Welwyn Garden City has the most, with 478 reviews rated 4.7 out of 5, followed by Harpenden with 345.
The five Ashtons offices, by town:
Yes. In The Trusted Agent 2026 awards: Ashtons, Harpenden won Gold; Ashtons, Welwyn Garden City won Gold; Ashtons, St Albans won Trusted Agent; Ashtons, Redbourn won Trusted Agent.
