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Ashtons reviews in Welwyn Garden City, Harpenden, St Albans and 2 more

4.7

★★★★★ Excellent

1,469 reviews across 5 offices and 3 platforms

www.ashtons.co.uk

Ashtons has five offices, in Welwyn Garden City, Harpenden, St Albans, London and Redbourn (Hertfordshire). Together they have 1,469 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,370

Reviews on Google

All 5 offices

Facebook logo

4.4 / 5

98

Reviews on Facebook

All 5 offices

View Agents logo

5.0 / 5

1

Reviews on View Agents

All 5 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Ashtons's five offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Ashtons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Ashtons office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We sold our property with Ashtons this year and we were really impressed with all the team... we met with quite a few estate agents before deciding who to choose and Ashtons were by far the best, Liam was really personable and obviously cares about all the properties on their books We dealt with Liam and Louise and can honestly say, they are a credit to Ashtons, Liam ensured the team had full knowledge of our property before any viewings took place (you’d be surprised how many estate agents don’t do this!!) Louise was extremely thorough in making sure solicitors were moving things along I would recommend them to anyone selling in the area

A · 28 July 2019 · Ashtons St Albans

Agent replied

Thank you for your lovely feedback!

3/5

Google

Property we tried to acquire was not legally prepared to be purchased which took us plenty of time and effort, luckily St Albans has good products and we have found a good one already. Overall good professionals however a state agent named Steve Preston was not fit at all in his job.

LUIS · 28 July 2019 · Ashtons St Albans

Agent replied

Thank you for leaving your review. We trust having addressed your issue personally with you that this has been resolved to your satisfaction.

5/5

Google

Great professional service and advice from Liam and Steve at Ashtons. They were calm, considered and not at all pushy, with a comprehensive understanding of the St Albans housing market. I highly recommend working with Ashtons.

Clair · 28 July 2019 · Ashtons St Albans

Agent replied

We're glad you enjoyed your experience with Ashtons!

5/5

Google

Rating only, no written review.

Adam · 28 July 2019 · Ashtons London

Agent replied

Thanks adam ????

5/5

Google

Recently bought a house through Ashton's Stockton Heath, Excellent Service throughout and would highly recommend.

Daniel · 28 July 2019 · Ashtons London

Agent replied

Hi Daniel, thank you very much for your kind review, we hope you have settled into your new home.

5/5

Google

Ashtons actively promoted the sale of my property and gave feedback after every viewing which was useful. They accompanied many of the viewings for me which I found very helpful, and on finding a purchaser responded efficiently. Would recommend.

Margaret · 28 July 2019 · Ashtons London

Agent replied

Many thanks for your review, it was a pleasure to act on your behalf.

1/5

Facebook

Ignored at least 5 emails now.

Ben · 28 July 2019 · Ashtons London

5/5

Facebook

We have worked with Nick at the Stockton Heath branch and he has totally changed our past perception of estate agents! He actively sold our house for us. He was passionate about the area growing up around there and he kept us informed of every step and feedback. We are not the easiest to get hold of but whether it was a Sunday or he had a day off he was always very customer focused. He managed to sell our house within 2 weeks of it being on the market and I honestly think that the fee is worth every penny for the service that you get here. Not forgetting the other staff who was just as friendly and informative if Nick was never around!! My husband says never again but IF we did ever move again we would certainly be contacting Ashton’s and Nick!

Helen · 3 July 2019 · Ashtons London

5/5

Google

Karen Beaman has been absolutely fantastic. Her customer service has been outstanding. Thank you so much. You truly did go above and beyond ensuring my order was processed and your help has meant I will receive my items in time for my event! I am so grateful. Thankyou Karen. keep up the good work! kelly

Kelly · 28 June 2019 · Ashtons Estate Agency Harpenden

Agent replied · 28 June 2026

Hi Kelly. thanks for taking time to post such a lovely review. Have passed your message on to Karen.

5/5

Google

I was placing an order online and found the live chat and contact provided by Karen really helpful. Would highly recommend

Victoria · 28 June 2019 · Ashtons Estate Agency Harpenden

Agent replied · 28 June 2026

Thanks Victoria for your positive review - Karen and the team are delighted

5/5

Google

Ashtons at Stockton Heath sold my property in Grappenhall late 2018. Nick, Victoria and the team there were amazing. Throughout the sale they kept me informed at all times, extremely professional and polite couldn't have asked for more from them. Would definitely use them again and would highly recommend Ashtons to everyone .... THANKYOU

Carol · 22 June 2019 · Ashtons London

Agent replied

Hi Carol, Thank you so much for your feedback. It was a pleasure to act for you.

5/5

Facebook

I used Ashtons (Newton-Le-Willows branch) to sell my house and they were absolutely brilliant. I needed a quick sale as I had already found my dream home. Within 24 hours my house was up on Rightmove and viewings booked. Within a week my house has sold for the price I wanted. They were brilliant at keeping me updated and answering any questions. Thanks so much to Simon and Stacey for all your help. 5 ⭐️s !!!

Sarah · 17 June 2019 · Ashtons London

5/5

Facebook

I used Ashtons (Newton-Le-Willows branch) to sell my house and they were absolutely brilliant. I needed a quick sale as I had already found my dream home. Within 24 hours my house was up on Rightmove and viewings booked. Within a week my house has sold for the price I wanted. They were brilliant at keeping me updated and answering any questions. Thanks so much to Simon and Stacey for all your help. 5 ??s !!!

Sarah · 16 June 2019 · Ashtons London

5/5

Google

Ashtons at Stockton Heath sold my property in Grappenhall late 2018. Nick, Victoria and the team there were amazing. Throughout the sale they kept me informed at all times, extremely professional and polite couldn't have asked …

Carol · 7 June 2019 · Ashtons London

Agent replied

Hi Carol, Thank you so much for your feedback. It was a pleasure to act for you.

1/5

Google

If your a landlord , avoid like the plague.They have lots of charges , make sure you read the small print ..far better agents out there

David · 2 June 2019 · Ashtons Estate Agency Welwyn Garden City

5/5

Facebook

The team at Ashton's in Stockton Heath, and especially Victoria Morton, could not have worked harder or done more to get my rather difficult sale through. I went to Ashton's after a really bad initial experience with another larger agent and am so glad I did. Victoria was proactive and contactable throughout and I am so very grateful. Great team, and FSA in the lovely John Chivers! I would recommend Ashtons in a heart beat.

Sarah · 29 May 2019 · Ashtons London

4/5

Google

Ashtons have managed my rental property for 25 years. Excellent service throughout including recent refurbishment which was expertly managed by Kirstie.

Morag · 22 April 2019 · Ashtons Estate Agency Welwyn Garden City

Agent replied

Thanks Morag for taking the time to leave your feedback about Ashtons service.

5/5

Google

Sam was fantastic from start to finish. Always kept us up to date with excellent communication. We couldn't have done it without him . Sam your a star and thank you

Mary · 22 April 2019 · Ashtons Estate Agency Welwyn Garden City

Agent replied

Thank you Mary for your great feedback!

5/5

Google

Great experience with them. In particular I was very impressed with Chris Haws who helped us to secure a tenant on the first day the property was advertised on the market.

Scarlett · 22 April 2019 · Ashtons Estate Agency Welwyn Garden City

Agent replied

Thanks for your comments Scarlett!

5/5

Google

Great Service, Very Professional - Chris Haws was especially helpful throughout the whole application process and subsequent 2 year tenancy. Highly Recommended! KC

Adele · 22 April 2019 · Ashtons Estate Agency Welwyn Garden City

Agent replied

Thanks for taking the time to leave a review Adele

5/5

Google

Verity has been incredibly helpful and informative since buying my first home. Her communication is exemplary and is very prompt in answering the many questions I have. Thank you Verity!

Lewis · 22 April 2019 · Ashtons Estate Agency Welwyn Garden City

Agent replied

Thanks for your comments Lewis, enjoy your new home!

5/5

Google

Extremely helpful and explained every step. Any questions were promptly responded to. I have found Ashtons letting to be the most professional letting agents to date

Kyle · 22 April 2019 · Ashtons Estate Agency Welwyn Garden City

Agent replied

Thanks for taking the time to leave a review.

5/5

Google

Everyone who we spoke to at Ashton’s was very helpful and friendly. In particular Verity has been fantastic to guide us through the process, answer our questions and receive very prompt responses from the developer. She has made the process stress free and enjoyable. Alesha has also been helpful to meet us on site for weekend viewings.

Dan · 22 April 2019 · Ashtons Estate Agency Welwyn Garden City

Agent replied

Thank you for your feedback, enjoy your new home!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Ashtons

Which Ashtons office has the most reviews?

Welwyn Garden City has the most, with 478 reviews rated 4.7 out of 5, followed by Harpenden with 345.

Where are the Ashtons offices?

The five Ashtons offices, by town:

  • Harpenden: 10 High Street, Harpenden, Hertfordshire, AL5 2TB
  • London: 140 Gloucester Avenue, London, NW1 8JA
  • Redbourn: 48 High Street, Redbourn, Hertfordshire, AL3 7LN
  • St Albans: 10 London Road, St Albans, Hertfordshire, AL1 1NG
  • Welwyn Garden City: 29 Wigmores North, Welwyn Garden City, Hertfordshire, AL8 6PG
Has Ashtons won any awards?

Yes. In The Trusted Agent 2026 awards: Ashtons, Harpenden won Gold; Ashtons, Welwyn Garden City won Gold; Ashtons, St Albans won Trusted Agent; Ashtons, Redbourn won Trusted Agent.

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