Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWhen deciding to sell my property Ashtons Redbourn came across as very professional. I was not disappointed as Nick sold my old home within days of it going to market. Between Nick and Tracie they kept me informed at every stage, offered sound advice and I couldn’t have wished for a better outcome. They were so professional, never pushy, but made the process of selling my home straightforward and simple. I wouldn’t hesitate to use them again. A really top level service!
Sandra · 8 October 2019 · Ashtons Estate Agency Redbourn
Agent replied · 30 July 2023
Hi Sandra, thanks for taking the time to post your positive review.
★★★★★ 5/5
GoogleWe have recently bought and sold through Ashton’s in Redbourn. Despite tricky market conditions Ashton’s helped us through and I can’t fault the service we received. Nick led on the sale and was really fantastic - following up every lead and even finding us a new buyer within 48 hours when our original buyer fell through so that our purchase wasn’t jeopardised . Tracie was also great - ‘hand-holding’ us through the deal and checking in with us afterwards to check all was well. I would recommend the team without reservation- they are really excellent at what they do!
Kate · 8 October 2019 · Ashtons Estate Agency Redbourn
Agent replied
Thanks Kate for leaving such a detailed review, enjoy your new home!
★★★★★ 5/5
GoogleWe had a great service from Ashtons in Redbourn - with everything from the initial meetings, the valuation, the photos, management of the viewings, selling our house at full asking price (in less than a week), and then keeping us up to date with everything on the purchase: Andrew Gibbons and Tracie Phillips were fantastic.
We expected the process of selling and buying a house to be long and difficult but the whole experience from our point of view was easy and very quick. Highly recommended.
Emily · 8 October 2019 · Ashtons Estate Agency Redbourn
Agent replied
Thank you Emily, for taking the time to leave such lovely feedback!
★★★★★ 5/5
GoogleWe have just started the process of selling our house in Redbourn and chosen to use Ashtons as our agent. The team at Ashtons has worked hard to keep you informed every step of the way and are extremely efficient.
Nick Robinson in particular has been excellent in giving us the right advice in terms of the market and in negotiating the sale of our house at the level we needed to allow us to proceed. At no point he pushed us to do a deal, he was calm, considerate to our position and did an amazing job in getting us to a price we were happy with. Nick has been extremely helpful and professional and really has done his best for us.
Dani · 8 October 2019 · Ashtons Estate Agency Redbourn
Agent replied
Thank you for taking the time to write such wonderful praise and good luck with your house move
★★★★★ 5/5
GoogleTo Nick, Tracie, Rob and Andrew - Thank you!
You have all been brilliant in every way. Never have I felt my call was avoided, never have I felt I was a pain in the neck to you (even though I probably was!), never has anything been too much trouble and never have I regretted using you!
I originally appointed a different local agent having had 5 quotes. Nick was the only one who just kept in touch - now and then - not intrusive in any way but just to let me know they were there if we changed our mind - and we did.
Ashton's service has been honest, prompt and always courteous. In a chain of 6 Tracie was the only agent that actually worked tirelessly to secure exchange of contracts going above and beyond every day. Steady and calm throughout she was always ready to do whatever was needed to keep things moving.
Our house is perhaps at the higher end of the Redbourn market and initial guidance from friends was to look at the "higher end" agencies but I honestly couldn't disagree more. Nick, Tracie and the whole office treated us like their only client - I've just heard they're simultaneously dealing with a very large number of other sales/exchanges. I would never have known - it felt like they only worked for me. Honestly - brilliant work guys. Thank you.
John · 8 October 2019 · Ashtons Estate Agency Redbourn
Agent replied
We're glad you enjoyed your experience with Ashtons and thank you for your wonderful review
★★★★★ 5/5
GoogleJust sold our house through Ashtons in Redbourn. It had been on with another agent for 7 months with a local agent but Ashtons sold it within 4 months. Not all estate agents are the same. The location of Ashton's various offices means that marketing is wider and the staff are knowledgable about the areas they cover, which helps prospective buyers. Feedback is available on an online portal which is useful. The team who sold our house: Andrew, Cathy, Tracie, Robert, Alix and Gill were all highly professional and very efficient. I can definitely recommend Ashtons.
R · 8 October 2019 · Ashtons Estate Agency Redbourn
Agent replied · 30 July 2023
Thank you for taking the time to leave such great feedback! We wish you every happiness.
★★★★★ 5/5
GoogleI've used Ashtons twice in the last two years to sell a property and then to buy a new one. On both occasions the whole team, Nick and Nick, Andrew and Tracie supporting me through the process keeping stress levels to a minimum and keeping me informed of all developments. I wouldn't hesitate in using their services again although I'm not planning on moving soon! I absolutely recommend them.
Andrea · 8 October 2019 · Ashtons Estate Agency Redbourn
★★★★★ 5/5
GoogleAfter using Ashton’s recently for our property sale, when my mum decided to move we did not hesitate on using Ashton’s Redbourn again. From the valuation with Nick to completion with Tracie the service was excellent. The whole team is brilliant , friendly and knowledgeable. Great value for money .
Carol · 8 October 2019 · Ashtons Estate Agency Redbourn
Agent replied · 27 June 2024
Thank you Carol for your lovely feedback! We wish you and your mother well.
★★★★★ 5/5
GoogleTo the Team at Ashtons Redbourn.
Thank you so much for all your hard work in selling our house and agreeing a purchase on our new home.
Andrew was excellent, his experience of the market place was proven after we accepted an offer in just a few days. Andrew made the selling process seem easy , we were regularly updated on viewings and were made aware of suitable properties for us to purchase immediately. Tracie has been fantastic during the post offer stages, chasing solicitors, keeping us informed and dealing with any obstacles that were put in her way. Without her continued efforts this process could have taken so much longer.....instead from going to market to moving in its taken just 3 months and that is solely down to the efforts of the Redbourn Team.
Thanks again
Michelle · 8 October 2019 · Ashtons Estate Agency Redbourn
Agent replied
Hi Michelle, thanks so much for leaving your comments. We are glad to hear you've had such a positive experience and wish you well in your new home!
★★★★★ 5/5
GoogleI have just sold my late father’s bungalow. Nick, Paul and the team at Ashtons have been so helpful and supportive during this process. They have kept me informed on progress answered my many queries and given nothing but sound advice. I …
Steve · 8 October 2019 · Ashtons London
Agent replied · 29 July 2023
Thank you very much for your review Steve and Donna, it was a pleasure to act for you.
★★★★★ 5/5
GoogleAfter writing the previous review we received a phone call from the manager who could not have been more professional. He apologised and explained there were mitigating circumstances, which at least provided with us with an explanation as …
David · 8 October 2019 · Ashtons London
★★★★★ 5/5
GoogleHaving sold many properties over the last 30 plus years I have to say that Nick from Ashtons and his team are one of the best I have dealt with and i am not surprised they have won so many awards. …
Susan · 8 October 2019 · Ashtons London
Agent replied
Thank you so much for the review, I still dream of the lemon drizzle cake :-)
★★★★★ 5/5
GoogleI would really recommend Ashtons. Adam's went above and beyond to ensure a tricky chain stayed on track to secure a sale on our property at the right price. This allowed us into our fantastic new family home. He was very approachable and …
Nicola · 8 October 2019 · Ashtons London
Agent replied · 19 June 2024
Hi Nicola, thanks so much for the review.
★★★★★ 5/5
GoogleWe used Ashtons Estate Agency to purchase a property in Appleton as we were relocating. The branch manager Nick Johnson, the sales negotiator Victoria Morton and team were all very helpful and they recommended us a suitable property during …
Alastair · 8 October 2019 · Ashtons London
Agent replied
Thank you so much for your kind words.
★★★★★ 5/5
GoogleWhat a fabulous experience with Nick and the team at the Stockton Heath Branch!! From start to finish!! From viewing a house that we liked, to putting ours up Nick actively sold our house in less than 2 weeks! He brought so many people in …
Helen · 8 October 2019 · Ashtons London
Agent replied
Thanks so much for the review, it was a pleasure helping you move :-) all the best for the future
★★★★★ 5/5
GoogleWe have just sold our house through Ashtons and we have been very happy with the services and support we received. The agency have been great at communication and we felt that we were very well informed throughout the process. The marketing …
Julia · 8 October 2019 · Ashtons Estate Agency Harpenden
Agent replied
Thank you Julia for taking the time to leave such great feedback! We wish you luck with your move.
★★★★★ 5/5
GoogleSOLD SOLD SOLD.
I have used Ashtons Estate agents on two occasions to sell my home.
they have always proved to be attentive and flexible in their approach. …
Gez · 8 October 2019 · Ashtons Estate Agency Harpenden
Agent replied
Thank Gez, we are glad you have had a smooth transaction with Ashtons
★★★★★ 5/5
GoogleWe cannot praise and rate Ashtons highly enough having used this Agent to sell our apartment in Harpenden in November 2018. We also give the five stars to John-Paul Brampton. We have moved five time in Harpenden in the 54 years we have …
BRIAN · 8 October 2019 · Ashtons Estate Agency Harpenden
Agent replied
Thank you Brian & Pamela for your wonderful feedback
★★★★★ 5/5
GoogleHonest, approachable and customer-focussed, Taylor gave me time and space to find the right home for the family. He offered open and unbiased advice on the local market, especially valuable given I was moving into the area. At all times …
Craig · 8 October 2019 · Ashtons Estate Agency Harpenden
Agent replied
Thanks Craig for your feedback. We wish you every happiness in your new home!
★★★★★ 5/5
GoogleBuying and relocating to a new area can be stressful but with such a delightful, friendly, professional
team - Ashtons proved to be exceptional.Taylor was superb - he has a brilliant …
Carla · 8 October 2019 · Ashtons Estate Agency Harpenden
Agent replied · 25 May 2024
Thanks Carla for your excellent review. Enjoy your new home!
★★★★★ 5/5
GoogleWe have worked with Ashtons on numerous occasions and can wholeheartedly recommend their service. They are approachable, knowledgeable and focused on getting the best outcome for all parties. The whole team we have dealt with are excellent, …
Pam · 8 October 2019 · Ashtons Estate Agency Harpenden
Agent replied
Hi Pam, thank you for leaving positive feedback for Ashtons and Jon-Paul
★★★★★ 5/5
GoogleI've used Ashtons for rental and purchase and am very impressed with professionalism and customer care. Definitely much better than the alternatives! …
Stanislaw · 8 October 2019 · Ashtons Estate Agency Harpenden
Agent replied · 25 May 2024
Thanks for leaving us a review, enjoy your new home
★★★★★ 5/5
GoogleI highly recommend Ashton’s. Having rented with them for a few years, I found their service impeccable, always very quick to respond to queries and any issues with the property were never disputed and help was always close at hand. …
Liffy · 8 October 2019 · Ashtons Estate Agency Harpenden
Agent replied
Thank you Emily, for taking the time to leave such lovely feedback! We look forward to working with you in the future.
★★★★★ 5/5
GoogleAshtons were extremely helpful in helping my husband and I purchase our first home. Verity was amazing with the first property we reserved and Rhiannon was also equally amazing on helping us with the home we finally went with. Cannot praise …
Catia · 8 October 2019 · Ashtons Estate Agency Welwyn Garden City
Agent replied
We are so pleased you had a great moving experience with us, thank you Catia & Nathan for your fantastic feedback. Enjoy your new home!
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