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Ashtons reviews in Welwyn Garden City, Harpenden, St Albans and 2 more

4.7

★★★★★ Excellent

1,469 reviews across 5 offices and 3 platforms

www.ashtons.co.uk

Ashtons has five offices, in Welwyn Garden City, Harpenden, St Albans, London and Redbourn (Hertfordshire). Together they have 1,469 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,370

Reviews on Google

All 5 offices

Facebook logo

4.4 / 5

98

Reviews on Facebook

All 5 offices

View Agents logo

5.0 / 5

1

Reviews on View Agents

All 5 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Ashtons's five offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Ashtons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Ashtons office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Ryan Orde at Ashtons was outstanding, knowledgeable, proactive, and always on top of things. His clear communication and market insight made the purchase process smooth and stress-free. Highly recommend!

Hannah · 21 March 2025 · Ashtons Estate Agency Harpenden

Agent replied · 1 April 2025

Thank you Hannah for taking the time to leave us a review. We're delighted to hear that Ryan was able to make your recent property journey as smooth and stress-free as possible for you. We will pass on your kind comments to him and wish you all the best in your new home, the Ashtons team.

5/5

Google

Ashton’s provided an amazing service in connection with the purchase of our house. Brad worked very hard to get things through and went above and beyond to keep things moving and to push to completion. I can’t recommend Ashton’s (Brad in particular) enough. Great team. Great service.

Jenny · 20 March 2025 · Ashtons London

5/5

Google

Excellent experience with the Ashtons Welwyn Garden City branch. I highly recommend Ashtons for their extensive knowledge of the market, honest advice and swift communication. A special mention to Richard and Lucy for their help throughout the process.

Natasha · 19 March 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 19 March 2026

Thank you Natasha for your 5* review. We're always delighted to hear feedback from our clients and we look forward to working with you again in the future! Best wishes, the Ashtons team.

5/5

Google

We had a great experience in selling our house through Ashtons. Tom and team are awesome guys and they have a great network in Wgc. Highly recommended.

Prachi · 19 March 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 21 August 2024

Thank you Prachi for taking the time to leave us a review. Tom and the team will be so pleased with your feedback. We do hope to work with you again in the future. Best wishes, the Ashtons team.

5/5

Google

Rating only, no written review.

Alex · 19 March 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 21 August 2024

Thank you Alex for your 5* review. Best wishes, the Ashtons team.

5/5

Google

Great Service from the lettings team at Welwyn Garden City. Ashtons have been finding me quality tenants for over 15 years. My new tenant moved in less than my old tenant had to leave. Highly recommended.

Martin · 19 March 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 20 June 2024

Thank you Martin for your 5* review, we've really enjoyed working with you over the years and look forward to continuing to do so in the years ahead. The Ashtons team.

5/5

Google

Great service from Chis Hawes and the team at Ashton’s in WGC. Letting was completely hassle free!

Stevieplume · 19 March 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 3 December 2024

Thank you Stevie for taking the time to leave us a review, Chris will be so pleased to hear you were happy with the service he was able to provide. Best wishes, the Ashtons team.

5/5

Google

Rebecca and her colleagues were very helpful in smoothing my mum’s house purchase and always pleasant to deal with.

Tina · 19 March 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 23 November 2024

Thank you so much for your lovely feedback Tina. It's great to hear Rebecca was able to help make the process as smooth as possible. Best wishes from the team at Ashtons

5/5

Google

So far my experience is great! Olivia is professional, diligent and friendly. She maintained clear and helpful communication throughout the process and is always available to answer my questions. Thank you!

Ahsan · 19 March 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 19 November 2024

Thank you Ahsan for taking the time to leave us a review. We will pass your kind words on to Olivia who will be delighted with your feedback. All the best, the Ashtons team.

5/5

Google

Rating only, no written review.

Nik · 19 March 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 15 November 2024

Thank you so much for taking the time to leave your 5* review Nik, its hugely appreciated. Best wishes from the team at Ashtons

5/5

Google

We recently sold our home and purchased a new home through Ashtons. From beginning to end Tom and the rest of the Ashtons team were excellent. Clear and fast communication. Excellent advise all along the way.

Shakil · 19 March 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 16 October 2024

Thank you Shakil for your 5* review. We're delighted to hear Tom and the team were on hand to guide you through your recent property purchase. We wish you lots of happiness in your new home. Best wishes the Ashtons team.

5/5

Google

Sold and bought via Ashtons. Thank you Tom and team for all your professionalism, help and support in all aspects.

Jonathan · 19 March 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 3 October 2024

Thank you Jonathan for your 5* review. We're absolutely delighted to hear that Tom and the team were able to ensure your move journey was as seamless as possible and we do hope to work with you again in the future. All the best, the Ashtons team.

5/5

Google

Thanks to Olivia and the Ashtons Welwyn Garden City team for their support and advice. It's a pleasure to have been working with them during the property search and purchase agreement period.

Roger · 19 March 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 3 October 2024

Thank you so much for your review Roger - we are always delighted to hear feedback from our clients. Wishing you all the best best, the Ashtons team.

5/5

Google

Tony and the team went above and beyond for our sale and and purchase. Very happy with the choice we made to work with them.

JJ · 19 March 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 26 September 2024

Thank you for your review, we're so pleased to hear that Tony and the team were able to make your recent property journey such a positive experience. We wish you lots of happiness in your new home. Best wishes, the Ashtons team.

5/5

Google

Great service from Richard with our house sale which had several complicated aspects. Helpful, honest advice with how to navigate through the sale. Available and contactable throughout the process going above and beyond on many occasions. Thank you.

Edward · 19 March 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 26 September 2024

Thank you Edward for your 5* review. We will pass your kind words on to Richard who will be delighted to hear you were so pleased with the service he was able to provide. We look forward to working with you again in the future. The Ashtons team.

5/5

Google

We did not have the best of starts with our original agent at Ashtons but as soon as Katy picked up our transaction, everything moved forward. She was always chasing for us and kept us in the loop at every stage. She even helped us on her day off. Massive thank you to Katy.

Jay · 19 March 2025 · Ashtons Estate Agency Harpenden

Agent replied · 20 March 2025

Thank you Jay for your honest feedback. While we're sorry to hear the process didn’t start as smoothly as it should have, we’re delighted that Katy was able to turn things around for you. We’ll be sure to pass on your kind words, she’ll be thrilled to know her dedication made a difference. Wishing you all the best in your new home, the Ashtons team.

5/5

Google

I cannot recommend them enough, Nic is first class and a pleasure to deal with, I have used them commercially and for residential very professional and they speak to you not all e mail driven.

Sue · 18 March 2025 · Ashtons Estate Agency Redbourn

Agent replied · 20 March 2025

Thank you Sue for your kind words! We're thrilled to hear that Nic and the team provided a first-class experience. Building genuine, personal connections is important to us, and we truly appreciate your trust in both your commercial and residential journeys. We look forward to assisting you again in the future, best wishes, the Ashtons team.

5/5

Google

My husband and i just completed on our house purchase and feel super excited and grateful. Thank you Ashtons team for all the support and making this journey smooth for us. Every staff has been so professional and friendly.

Parisa · 18 March 2025 · Ashtons Estate Agency Redbourn

Agent replied · 20 March 2025

Thank you Parisa for your 5* review. We're delighted to have been part of your property journey and are grateful for your kind words which we will pass on to the Redbourn team. We wish you lots of happiness in your new home, all the best, the Ashtons team.

5/5

Google

Friendly prompt service from sale to completion took 7 weeks, would use Ashton's again

Robert · 17 March 2025 · Ashtons Estate Agency Harpenden

Agent replied · 26 April 2024

Thank you so much for your review Robert, we are always delighted to receive feedback from our clients and we look forward to working with you again in the future!

5/5

Google

From the first meeting , the whole Ashtons team have provided us with a first class and very efficient service! We highly recommend them!

Simon · 17 March 2025 · Ashtons Estate Agency Harpenden

Agent replied · 26 April 2024

Thank you for your 5* review Simon, its much appreciated and the team will be delighted to hear you were so pleased with the service provided. All the best, the Ashtons team.

5/5

Google

Friendly and very human staff - felt very genuine to deal with and fast to respond

Sarah · 17 March 2025 · Ashtons Estate Agency Harpenden

Agent replied · 26 April 2024

Thank you Sarah for your review, we are always pleased to receive feedback from our clients. Wishing you all the best for the future!

5/5

Google

Extremely pleasant experience with Kirsty, she provided a much needed calming influence during a difficult move.

Sam · 17 March 2025 · Ashtons Estate Agency Harpenden

Agent replied · 21 May 2024

Thank you Sam for leaving such a wonderful review. We will be sure to pass on your kind words to Kirsty, who will be delighted. Wishing you all the best from the team at Ashtons.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Ashtons

Which Ashtons office has the most reviews?

Welwyn Garden City has the most, with 478 reviews rated 4.7 out of 5, followed by Harpenden with 345.

Where are the Ashtons offices?

The five Ashtons offices, by town:

  • Harpenden: 10 High Street, Harpenden, Hertfordshire, AL5 2TB
  • London: 140 Gloucester Avenue, London, NW1 8JA
  • Redbourn: 48 High Street, Redbourn, Hertfordshire, AL3 7LN
  • St Albans: 10 London Road, St Albans, Hertfordshire, AL1 1NG
  • Welwyn Garden City: 29 Wigmores North, Welwyn Garden City, Hertfordshire, AL8 6PG
Has Ashtons won any awards?

Yes. In The Trusted Agent 2026 awards: Ashtons, Harpenden won Gold; Ashtons, Welwyn Garden City won Gold; Ashtons, St Albans won Trusted Agent; Ashtons, Redbourn won Trusted Agent.

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