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Ashtons reviews in Welwyn Garden City, Harpenden, St Albans and 2 more

4.7

★★★★★ Excellent

1,469 reviews across 5 offices and 3 platforms

www.ashtons.co.uk

Ashtons has five offices, in Welwyn Garden City, Harpenden, St Albans, London and Redbourn (Hertfordshire). Together they have 1,469 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,370

Reviews on Google

All 5 offices

Facebook logo

4.4 / 5

98

Reviews on Facebook

All 5 offices

View Agents logo

5.0 / 5

1

Reviews on View Agents

All 5 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Ashtons's five offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Ashtons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Ashtons office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We have had such a positive experience using Ashtons to both buy and sell. Ryan Orde and James Hall were incredibly communicative, straightforward and genuinely pleasant. It's always a stressful process but they made it much more bearable!

Louise · 19 April 2025 · Ashtons Estate Agency Harpenden

Agent replied · 28 April 2025

Thank you so much for your kind words Louise. We're delighted to hear you had such a positive experience buying and selling with Ashtons. Ryan and James will be thrilled to receive your feedback. We're so pleased we could help make the process a little less stressful for you and wish you lots of happiness in your new home, the Ashtons team.

5/5

Google

We had a great experience with Ashtons selling our home. Alex White worked hard to ensure a speedy sale of our home, so we could secure our next property, also through Ashtons. Alex kept us updated throughout the process and so far all is going smoothly.

Helen · 18 April 2025 · Ashtons St Albans

Agent replied · 28 April 2025

Thank you Helen for your lovely review. We're so pleased to hear you have had a great experience with Alex and the team at Ashtons. It's fantastic that everything is progressing smoothly, and we’re thrilled to be assisting with both your sale and your new purchase. Wishing you all the best for a speedy completion, the Ashtons team.

5/5

Google

Rating only, no written review.

Frederico · 15 April 2025 · Ashtons St Albans

5/5

Google

Marnie from the accounts team has been fantastic gave me information that I was needing responded within minutes very efficient super helpful thank you !!!

Tanya · 13 April 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 10 April 2025

Thank you Tanya for your 5* review. We're thrilled to hear that Marnie was able to assist you with your recent queries, we will pass on your kind comments to her. Best wishes, the Ashtons team.

4/5

Google

The team at Ashtons Welwyn Garden City were really helpful, the were proactive in finding properties for me to view and when I found my new home they facilitated a really quick sale. The team kept me updated and checked in with progress at every stage. Thanks for your help, much appreciated.

Hana · 13 April 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 28 April 2025

Thank you Hana for your review. We pride ourselves on our personal, efficient service and ensuring the purchase process is as smooth as possible for our clients, so we're thrilled to hear your feedback. Wishing you all the best in your new home, the Ashtons team.

5/5

Google

Chris has been excellent again in finding a good tenant for my property. He keeps me informed throughout, acts quickly and professionally and gives good advice. Thanks Chris

S · 11 April 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 28 April 2025

Thank you for taking the time to leave your 5* review. We're delighted to hear Chris was able to assist in the letting of your property again and we look forward to continuing to work with you. Best wishes, the Ashtons team.

5/5

Google

After having two disappointing experiences putting our house on the market, Ashtons restored our faith in estate agents. Our house had been for sale for 5 months with practically no viewings. We then put it up with Ashtons, and they went above and beyond securing numerous viewings and several offers. Within 8 weeks of the house going on the market with them we moved into our new home. We can't thank Cathy, Brad and team enough. They are in a different league. Can't recommend them highly enough.

Stacey · 10 April 2025 · Ashtons London

5/5

Google

Swapped to Ashton’s from another agent after meeting Richard Fossey. He was like a breath of fresh air. He did exactly what he said he would do on time and kept tabs on the whole process. Would highly recommend.

Stuart · 7 April 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 3 December 2024

Thank you Stuart for your review. Richard will be so pleased to hear you were happy with the service he was able to provide. We look forward to working with you again in the future. Best wishes, the Ashtons team.

5/5

Google

I arrived to the UK 5 years ago, I had to rent a house in a relatively short period of time and I had, literally, no idea where to start. I cannot thank Chris Haws enough for all his help during the process, answering all my questions and helping out with the administrative side of it.... and with the subsequent renewals as well!!!

Enrique · 7 April 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 3 December 2024

Thank you Enrique for taking the time to leave us a review. We're delighted to have supported you with your initial property search and continuing tenancy, Chris will be so pleased to hear he has made this process a smooth and stress-free as possible. Best wishes, the Ashtons team.

5/5

Google

We recently purchased a property with Ashtons, who were wonderful throughout. They kept us informed and helped us to get everything done by the March 31st Stamp Duty deadline. Andrew was excellent and I would highly recommend Ashtons as a whole. Thank you!

Ruth · 4 April 2025 · Ashtons St Albans

Agent replied · 10 April 2025

Thank you Ruth for your lovely review. We're delighted to hear Andrew and the rest of the team were able to guide you through to completion in a timely manner! Your recommendation is appreciated and we wish you all the best for the future, the Ashtons team.

5/5

Google

Excellent help from Greg McCann and his team. He was notably proactive from the start, and gave dependable advice on pricing and approach.

BB · 28 March 2025 · Ashtons Estate Agency Harpenden

Agent replied · 10 April 2025

Thank you for taking the time to leave us a review, your feedback is important to us and we will pass your kind comments on to Greg who will be delighted to hear you were pleased with the service he was able to provide. Wishing you all the best, the Ashtons team.

5/5

Google

Excellent estate agents! I cannot recommend Ashtons enough. I was always able to speak to someone directly when I rang and they responded to emails promptly. Every interaction with staff at the Stockton Heath branch was positive and I am so grateful for the excellent service that they provided, in particular to Brad. Thank you again.

Laura · 27 March 2025 · Ashtons London

5/5

Google

I recently bought and sold houses with Ashtons in Welwyn Garden City. Tom Case and the whole team were a pleasure to deal with, supportive and helpful throughout.

Ingo · 26 March 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 10 April 2025

Thank you Ingo for taking the time to leave us a review. We're so pleased to hear Tom and the rest of the team in Welwyn Garden City were supportive and helpful during your recent property journey. Wishing you all the best in your new home, the Ashtons team.

5/5

Google

Great Service from Ashton's during the buying process as first time buyers. Big thank you to James Plumb for co-ordinating the sales process in our chain, we are truly appreciative of all the enquiries he has helped us with during the process

Taran · 23 March 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 10 April 2025

Thank you Taran for your 5* review. We're delighted to hear we were able to help make your first property purchase such a positive experience. We wish you lots of happiness in your new home, the Ashtons team.

5/5

Google

I recently secured accommodation through Ashton Home and had a fantastic experience. Chris provided exceptional support throughout the process, answering all my questions and guiding me every step of the way. I highly recommend Ashton Home for their excellent service and quality accommodations.

MICHAEL · 22 March 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 4 June 2024

Thank you Michael for your 5* review. We're so pleased that Chris was able to help you find a property and we will pass your kind words on to him. We wish you all the best in your new home, the Ashtons team.

5/5

Google

The staff are all very professional, friendly, helpful and knowledgeable about the current market - Colin really guided us through :-)

H · 22 March 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 4 June 2024

Thank you for taking the time to leave us a review, we are always delighted to hear feedback from our clients. All the best, the Ashtons team.

5/5

Google

Great experience with Ashtons and the lettings team, Chris Haws was great on helping us finding a new home and get the paperwork taken care of. Excellent service!

Vânia · 22 March 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 24 May 2024

Thank you for taking the time to leave your review Vania. We are delighted Chris was able to help you find your new home. Wishing you every happiness in it. Best wishes from the team at Ashtons.

5/5

Google

Ashtons were great in completing the letting of my property, finding me a great tenant very quickly. Thanks to Colin and the team for handling everything.

David · 22 March 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 9 May 2024

Thank you David for your 5* review, we're always delighted to receive feedback from our clients. We look forward to continuing to work with you, all the best, the Ashtons team.

5/5

Google

Full marks for tenacity! Ashtons didn’t give up in the face of so many obstacles with my sale. They kept me going with their persistence and professional approach - finally achieving a sale without compromising on my asking price. Highly recommended.

Cathy · 22 March 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 26 April 2024

Thank you Cathy for your kind review. We pride ourselves on our efficient and personal service so are delighted to hear your feedback. We hope to work with you again in the future. Best wishes, the Ashtons team.

5/5

Google

Tiegan was always helpful, responsive and efficient in helping us with our tenancy. Would recommend the service provided by the Lettings team

Sian · 22 March 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 26 April 2024

Thank you Sian for your review. We're pleased to hear Tiegan and the team were able to ensure your property journey was as smooth as possible. Wishing you all the very best, the Ashtons team.

5/5

Google

Very professional and polite. Richard and Lucy looked after us throughout. Thank you.

Sandra · 22 March 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 26 April 2024

Thank you Sandra for your review, we are always delighted to receive feedback from our clients. We look forward to working with you again, best wishes, the Ashtons team.

5/5

Google

Ashton's have been very professional throughout (Colin, Chris, Lucy etc) which has made it relatively smooth from start to finish. A few hiccups on the way but overall a good experience.

Graham · 22 March 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 26 April 2024

Thank you Graham for your review. We're delighted to hear that you were pleased with the service provided by Colin, Chris, Lucy and the rest of the team and we look forward to working with you again in the future. Best wishes, the Ashtons team.

5/5

Google

Huge thanks to Chris Haws for the smooth onboarding process, He and his team have been very accomodating with everything, hope it stay simple as that

Balazs · 22 March 2025 · Ashtons Estate Agency Welwyn Garden City

Agent replied · 26 April 2024

Thank you Balazs for your review, we are delighted to hear that Chris and the team were able to ensure your property journey was as smooth as possible and we look forward to working with you in the future. Best wishes, the Ashtons team.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Ashtons

How many reviews does Ashtons have?

Ashtons has 1,469 reviews across its five offices, rated 4.7 out of 5 overall: 1,370 on Google, 98 on Facebook, 1 on View Agents.

Which Ashtons office has the most reviews?

Welwyn Garden City has the most, with 478 reviews rated 4.7 out of 5, followed by Harpenden with 345.

Where are the Ashtons offices?

The five Ashtons offices, by town:

  • Harpenden: 10 High Street, Harpenden, Hertfordshire, AL5 2TB
  • London: 140 Gloucester Avenue, London, NW1 8JA
  • Redbourn: 48 High Street, Redbourn, Hertfordshire, AL3 7LN
  • St Albans: 10 London Road, St Albans, Hertfordshire, AL1 1NG
  • Welwyn Garden City: 29 Wigmores North, Welwyn Garden City, Hertfordshire, AL8 6PG
Has Ashtons won any awards?

Yes. In The Trusted Agent 2026 awards: Ashtons, Harpenden won Gold; Ashtons, Welwyn Garden City won Gold; Ashtons, St Albans won Trusted Agent; Ashtons, Redbourn won Trusted Agent.

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