Trusted Agent profile · Hertfordshire
Verified
★★★★★
1,469 reviews across 5 offices and 3 platforms
Ashtons has five offices, in Welwyn Garden City, Harpenden, St Albans, London and Redbourn (Hertfordshire). Together they have 1,469 reviews on three platforms, rated 4.7 out of 5 overall.
1,370
Reviews on Google
All 5 offices
98
Reviews on Facebook
All 5 offices
1
Reviews on View Agents
All 5 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Ashtons's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Ashtons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI had a mixed experience with one agency before turning to Ashtons, where Andy found me a solid buyer and Grace got the deal over the line patiently and expertly. Most grateful. Wish I'd gone with them in the first place.
Thank you for your review Ian, its great to hear the team were able to help you and stood out from the competition! We do hope to be able to work with you again in the future. Best wishes, the Ashtons team.
5/5
GoogleAshton’s were friendly and professional throughout the whole process. In particular, Grace was a superstar; keeping us updated, replying promptly (without fail) and chasing all parties on our behalf through a long-winded and frustrating purchase! Without a shadow of doubt she kept us sane ☺️
Thank you Clare for taking the time to leave your 5* review. I will pass your comments on to Grace who will be delighted to hear you were so pleased with the service provided. Wishing you all the best in your new home, the Ashtons team.
5/5
GoogleAshtons were great, I would recommend them 100%
Thank you for your 5* review Amber, its much appreciated. All the very best, the Ashtons team.
5/5
GoogleReally excellent service from Ashtons. I dealt with various members of the team, and all were super helpful, offered great advice, and helped get the sale over the line. Highly recommend!
Hi Nicola, thank you for taking the time to leave us a review, your feedback is greatly appreciated! Best wishes, the Ashtons team.
5/5
GoogleAshtons have been absolutely brilliant from start to finish, Grace has been so helpful, always gets back to you straight away and deals with absolutely everything. My house buying journey couldn't have been easier thanks to Grace.
Thank you for taking the time to leave your review Kath. We are delighted Grace made the journey so smooth and easy for you - we will be sure to pass on your kind words to her. Best wishes from the team at Ashtons.
4/5
GoogleVery pleased with the recent lettings support provided by Chris at the WGC branch.
We appreciate feedback from our clients so thank you Jane for your review. Best wishes, the Ashtons team.
5/5
GoogleAshtons Estate has made our letting experience seamless. Special Thanks for Chris for helping in every way possible.
Thank you for taking the time to leave your 5* review Vally, it's much appreciated. Wishing you all the best, from the team at Ashtons
5/5
GoogleGreat service by Chris Haws!!! Made the transaction go so smooth and kept me informed. He is an asset to Ashtons. I’ll recommend him to everyone. Great Job👍🏽. …
What a lovely review Emmanuel, thank you so much. We will be sure to pass your kind words on to Chris. Wishing you all the best, from the team at Ashtons
5/5
GoogleGood to deal with a company that puts the client first rather than them. Really sound advice from Richard Fossey on how we should market the property, if you are looking to sell or buy then I can highly recommend them.
Thank you Ray for your wonderful review, Richard does go above and beyond for his clients and we're grateful for your recommendation. Wishing you all the best, the Ashtons team.
5/5
GoogleWe had the pleasure of dealing with Ashtons a few months back when we viewed a property we wanted to rent. Chris showed us the property and was then amazing with communicating with us to secure and rent the property out. We were very happy with the process. Thank you Chris
Thank you Zoe for taking the time to leave us a review. We're delighted to hear Chris was on hand through every step of your recent property journey, we will be sure to pass on your kind comments. Wishing you all the best, the Ashtons team.
5/5
GoogleVery helpful with getting a rental property. Chris Haws was very helpful and knows his stuff.
Thank you Ian for your 5* review. We're thrilled to hear Chris was so helpful and knowledgeable during your recent property search, we will be sure to pass on your kind words to him. Wishing you all the best, the Ashtons team.
5/5
GoogleCannot thank Richard enough, he was not selling our house- he just took the time to be supportive and helpful when times were difficult. We have other friends who have sold or are selling through Richard and his team. Highly recommend.
Thank you so much for your kind words Lucia! We're truly glad Richard could be there to support you during a challenging time and we're grateful for your recommendation. We do hope to work with you again in the future, best wishes, the Ashtons team.
5/5
Googleextreamly pleased with Ashtons, very responsive, understanding and helpful. i would like to thank Chris Haws for his communication and determination through our whole stressful process we really appreciate everything a very professional man i recommend and also a professional company.
Thank you Ana and Alex for your 5* review. We pride ourselves on our personal and efficient service ensuring the letting process is as smooth and stress-free as possible so we're delighted with your feedback. We will pass on your kind words on to Chris. Best wishes, the Ashtons team.
5/5
GoogleBrett and Mariana have been a really competent pair of hands, always on hand to help with our letting questions as well as a brilliant approach to dealing with tenant relationships. …
Thank you Juliana for taking the time to leave us a review, Brett and Mariana will be delighted with your feedback! All the very best, the Ashtons team.
5/5
GoogleWe recently sold our property via Ashtons. Joe kicked the process off with great counsel before Greg was there every step of the way supporting us. Many thanks!
Thank you Dave for taking the time to leave your review. We're delighted to hear Joe and Greg were on hand to guide you through your recent property sale. We look forward to working with you again in the future. Best wishes, the Ashtons team.
5/5
GoogleVery helpful and professional
Thank you Kathy for your 5* review, this is much appreciated. Best wishes, the Ashtons team.
5/5
GoogleA wonderful service from Ashtons. Wisdom and expertise and most importantly an authentic relationship based approach to business. Thank you for your support with our property needs over many years.
Thank you Christine for your 5* review. We're delighted to have supported you over the years and appreciate your trust in Ashtons. Building authentic relationships is important to us and we're grateful for the opportunity to assist you with your property journey. We look forward to working with you again in the future, the Ashtons team.
5/5
GoogleAshtons have provided excellent support from start to finish (thank you Coralie, Verity and Kay). Communication was timely, precise and informative. They pushed all parties involved (solicitors, developer, etc) to get to closure, investigated and reported back on any query I had, and provided an excellent customer experience.
Thank you for your wonderful review. Coralie, Verity and Kay will be delighted to hear you were so pleased with the service provided, we will pass on your kind comments and look forward to working with you again in the future! Best wishes, the Ashtons team.
5/5
GoogleBrett and Alix in St Albans were so amazing when I needed information on renting or selling my property. They came round to the property very quick and followed up on the same day with lots of information and options. They were so lovely and I would not trust any other estate agent.
Thank you Lauren for taking the time to leave us a review. Its great to hear we stood out from the competition, we will pas on your comments to Brett and Alix who will both be so pleased with your feedback. We do hope to be able to work with you again in the future. Best wishes, the Ashtons team.
5/5
GoogleWonderful service and excellent professional friendly and helpful staff. Made the whole process easy and stress free.
Thank you Ian for your kind review, we're thrilled to hear the team in St Albans were able to ensure your move journey was as seamless as possible. We do hope to work with you again in the future. All the best, the Ashtons team.
5/5
GoogleFantastic experience with Robert Ash and the whole team at Ashtons St Albans. They were professional, timely and managed the whole process from launch through to completion with total ease. I wouldn’t hesitate recommending Ashtons St Albans to anyone looking for a stress-free, personal approach to selling their home!
Thank you for your 5* review! We pride ourselves on our personal, efficient service so we're thrilled to hear your feedback. Wishing you all the very best, the Ashtons team.
5/5
GoogleWe found Ashtons to be professional and effective in their approach to the sale right from initial valuation through to managing and driving the sales process with the buyer and other parties. We found Alix to be a first class agent who we would have no reservations in recommending to others.
Thank you Chris for taking the time to leave your review. Alix will be delighted you were so pleased with the service provided. We hope to work with you again in the future. All the best, the Ashtons team.
5/5
GoogleI had a really positive experience buying with Ashtons. When viewing a property I felt the Ashtons staff left me to look around the property without pushing. When I made an offer Alex was highly efficient, easy to talk to and honest and open. I felt he acted in the best interests of the vendor and purchaser. Highly recommended!
Thank you so much for taking the time to leave your wonderful review William. We will be sure to pass on your kind words to Alex who will be delighted. Best wishes from the team at Ashtons
5/5
GoogleVery happy with Ashtons' service. Good communication, very professional, and available for advice on all aspects of our sale, as well as the process. Alex White and the team were very solid, approachable and businesslike.
Thanks so much for your 5* review Tony. Alex is delighted to have been able to help and we are thrilled to hear you had such a positive experience. Wishing you all the best, from the team at Ashtons
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Welwyn Garden City has the most, with 478 reviews rated 4.7 out of 5, followed by Harpenden with 345.
The five Ashtons offices, by town:
Yes. In The Trusted Agent 2026 awards: Ashtons, Harpenden won Gold; Ashtons, Welwyn Garden City won Gold; Ashtons, St Albans won Trusted Agent; Ashtons, Redbourn won Trusted Agent.
