Trusted Agent profile

Alan de Maid estate agents in Bromley, Beckenham, Chislehurst and 2 more

4.8

★★★★★ Excellent

1,185 reviews across 6 offices and 3 platforms

Alan de Maid has six offices, in Bromley (two offices), Beckenham, Chislehurst, West Wickham and Orpington. Together they have 1,185 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,170

Reviews on Google

All 6 offices

Facebook logo

4.0 / 5

4

Reviews on Facebook

All 6 offices

Trustpilot logo

11

Reviews on Trustpilot

Business-wide

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Our offices

Alan de Maid's six offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Alan de Maid, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Alan de Maid office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Rena and the whole team have all been incredible helpful, friendly and responsive. They remained in contact throughout the sales process and were flexible when arranging appointments. They made the process so much easier as a first time buyer and their solicitor recommendation did not disappoint.

Aydin · 15 January 2026 · Alan de Maid Beckenham

Agent replied · 15 April 2026

Thank you for your kind words! We are thrilled to hear that Rena and our team provided exceptional service during your first-time buying experience. We strive to make the process as smooth and stress-free as possible for our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Having just completed on the sale of my property I would highly recommend Alan de Maid. Hannah, James and the team were professional, highly knowledgeable of the market and with excellent communication every step of the way, I wouldn’t hesitate to use them again should the need arise.

Laura · 10 January 2026 · Alan de Maid West Wickham

Agent replied · 14 January 2026

Thank you for your kind words and recommendation! We are thrilled to have provided you with a professional and knowledgeable experience throughout your property sale. Our team at Alan de Maid is always dedicated to exceptional customer service and communication. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I have just exchanged on the sale of our house and I cannot praise Alan de maid enough. They were professional and extremely helpful from start to finish. A massive thank you to James, Connie, Hannah and all the rest of the team. I would highly recommend using their services.

Ayse · 20 December 2025 · Alan de Maid West Wickham

Agent replied · 27 December 2025

We are thrilled to have been a part of your home-selling journey and are so grateful for your kind words. Our team prides itself on providing excellent service and we are glad that you had a positive experience. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I cannot speak highly enough of my experience with Alan de Maid as a buyer. Annabelle in particular was exceptional throughout the entire process; always available to answer any questions and keeping communication flowing between myself and …

Olivia · 16 December 2025 · Alan de Maid Bromley (The Old Municipal Buildings)

Agent replied · 27 December 2025

Thank you for your kind words! We are thrilled to hear that Annabelle provided exceptional service during your buying process. We pride ourselves on our team's efficiency and communication skills. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I would like to say a special thank you to Eliza who works for Countrywide. I had recently vacated a property and the security deposit was being disputed between myself and the landlord. …

Matthew · 16 December 2025 · Alan de Maid Bromley (The Old Municipal Buildings)

Agent replied · 27 December 2025

We are thrilled to hear that Eliza provided exceptional service and helped resolve a difficult situation with your security deposit. Thank you for sharing your positive experience and for choosing Countrywide. We will be sure to pass along your kind words to Eliza! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We recently purchased a property through the Alan De Maid Bromley branch, and the entire experience was incredibly positive from start to finish. The team was supportive throughout the whole journey, and we always felt well-informed and …

Deniz · 16 December 2025 · Alan de Maid Bromley (The Old Municipal Buildings)

Agent replied · 27 December 2025

Thank you for taking the time to share your positive experience with our Bromley branch! We are delighted to hear that our team, especially our estate agent Annabelle, provided exceptional service and made your home-buying journey smooth … More

5/5

Google

After struggling with previous agents, we cannot recommend Alan de Maid and specifically David Hughes, our local Director in Locksbottom highly enough. David didn’t just meet expectations; he exceeded them at every turn in selling our substantial 7-bedroom property. From our very first meeting, David’s confidence was reassuring yet realistic. He promised to sell our home and personally committed to attending viewings whenever possible a promise he kept throughout the process. This hands-on approach made all the difference. What truly sets David apart is his unparalleled local expertise. With over 35 years of experience in the area, he possesses an encyclopedic knowledge of the houses, villages, towns, and market dynamics that simply cannot be replicated. This deep understanding enabled him to price our property accurately from the outset and attract serious, qualified buyers not just casual viewers. David’s sterling reputation in the community proved invaluable, drawing the calibre of buyers we needed. But his involvement didn’t end at finding the right purchaser. Where our previous agents had failed, David took charge of the entire process, proactively liaising with solicitors and ensuring paperwork moved forward without unnecessary delays. His determination to push the sale through in a timely fashion was exactly what we needed. If you’re looking for an agent who combines extensive local knowledge, genuine commitment, and the tenacity to get deals across the finish line, David Hughes at Alan de Maid is your answer. We couldn’t be more pleased with the outcome.

Lumino · 16 December 2025 · Alan de Maid Orpington

Agent replied · 16 April 2026

"We are so thrilled to hear about your positive experience with Alan de Maid and specifically our local Director in Locksbottom, David Hughes. We pride ourselves on our team's extensive local knowledge and commitment to providing exceptional service. Thank you for choosing us to sell your property and for your recommendation. We are honored to have exceeded your expectations and helped you achieve a successful sale. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We have dealt with Alan de Maid ,Locksbottom for nearly 30 years and throughout this time the now office manager David Hughes. We bought our property through him in 1997 and he has now sold the same property on our behalf 28 years later in 2025. Throughout this period he has professionally given us valuations until we finally took the plunge this year to sell. David handled the whole process with utmost care & patience, not only to us and our property , but also any prospective buyers , in what has been not the easiest year for sales and,in turn, buyers. Importantly ,David and his staff, James and Mia, were always available and also have given us great advice in relation to solicitors or any other matters regarding the sale and also have been assisting us on our onward move even though it is out of the area and not with themselves. Would highly recommend Alan de Maid,Locksbottom services.

Martin · 16 December 2025 · Alan de Maid Orpington

Agent replied · 16 April 2026

Thank you for your unwavering support and trust in Alan de Maid, Locksbottom and our office manager David Hughes! We are thrilled to have been a part of your real estate journey for nearly 30 years, and it's a true testament to our commitment to providing professional, patient and dedicated service. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We recently switched to Alan de Maid in Orpington after a disappointing experience with another agent, and the difference was remarkable. Their team was professional, efficient, and proactive from the start. They marketed our property in a far more appealing way than competitors, which immediately attracted attention. Within just two weeks, they secured 14 viewings and brought us three solid offers. The whole process felt smooth and well-managed, and their communication was excellent throughout. I couldn’t recommend them more highly. A special thank you to James, Matthew and Caleb for their professionalism, guidance and dedication throughout.

Aaron · 11 December 2025 · Alan De Maid Orpington

Agent replied · 16 April 2026

Thank you for choosing Alan de Maid in Orpington and for trusting us to help with your property needs. We are delighted to hear that our team delivered a remarkable experience for you, from start to finish. It was a pleasure to work with you and we greatly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

We had a really great sale with ADM, with Dario taking the lead. The clients they arranged who were in the position to proceed, the process, the network on tap, the communication, we could not have asked for more. Having estimates from three, having used others in the past, choosing ADM was not a case of cost, it was a people choice based on who would sell our home the best. And they did.

Simon · 11 December 2025 · Alan De Maid Orpington

Agent replied · 16 April 2026

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had such a positive experience with Dario and our team at ADM. Our dedicated team works hard to provide our clients with top-notch service and it means the world to us to hear that we exceeded your expectations. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Alan de Maid provide an excellent service. I put my property up for sale through them and they, first assessed the value or the property, sent a professional photographer and produced a good advertising page for people to view. They sent potential buyers regularly to view and always treated the property with respect. They communicate well, always giving feedback, and are thoroughly professional. Unfortunately, in the end, the property was sold privately but I would have no hesitation in using them again for any future sale or purchase.

Philip · 11 December 2025 · Alan De Maid Orpington

Agent replied · 16 April 2026

Thank you for your kind words, we are honored to have provided you with a top-notch service. Although your property was sold privately, we appreciate your trust in us and would be happy to assist you in any future sale or purchase. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

We initially visited the Orpington branch to ask about a probate valuation for our late father's house. The manager James offered to do this for us and said that if we were interested in selling via them to get in touch when we felt ready. There was no pressure to progress until we wanted to. Once we felt ready, photos were taken and a realistic guide price agreed, and we had viewers and offers very soon. James, Caleb, and Matt were very supportive throughout the selling process including when our first buyer withdrew, and during the stressful final days before completion with our second buyer. We feel that we made the right decision to use Orpington Alan de Maid to sell dad's house and would recommend them

Milly · 11 December 2025 · Alan De Maid Orpington

Agent replied · 16 April 2026

Thank you for taking the time to share your experience with us. We're glad to hear that James, Caleb, and Matt provided exceptional support throughout the entire selling process. We always strive to make our customers' experience stress-free and successful. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I cannot recommend Alan De Maid (James / Hannah / Alison and the rest of the team ) highly enough. They have been highly professional, always straight talking, and always with spot on advice. In this day and age , it was good to have people call you at the right time so nothing was lost in translation in the process. Buying / selling a place is stressful -you need the right estate agent. James and the team are the right estate agents!

Mark · 11 December 2025 · Alan de Maid West Wickham

Agent replied · 27 December 2025

Thank you for the glowing review! We're so happy to hear that you had a positive experience with our team and that we were able to make the buying and selling process less stressful for you. We truly value your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Not your average Estate Agent! I can't recommend Alan de Maid highly enough, from the first meeting to value my property through to completion Carina and Samanta were efficient and professional with great communication throughout, especially at the times during the sale that it was needed most. I can't recommend or thank them and the Alan de Maid team enough!

Faye · 6 December 2025 · Alan de Maid Chislehurst

Agent replied · 27 December 2025

Thank you so much for your kind words! We are thrilled to have provided you with exceptional service from start to finish. Our team prides itself on efficient and professional work with great communication, and we are so glad that was reflected in your experience. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

It’s been a great experience from start to finish with Tom and Carina. They’ve both been excellent and helped us exchange and complete in just 2 months. That kind of turnaround is pretty quick for a non-cash buyer in the UK, especially with all the paperwork and back and forth between solicitors, so we really appreciated how smoothly they handled everything.

James · 6 December 2025 · Alan de Maid Chislehurst

Agent replied · 27 December 2025

Thank you for the kind words! We are thrilled to have provided you with a smooth and efficient experience. Our team always strives to make the buying process as quick and hassle-free as possible. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Super happy with my experience with Alan De Maid. Tom and Carina were really helpful. Compared to other agents we worked with in the area, I found Tom to be really responsive and proactive. I managed to exchange and complete in a great amount of time. Thanks again!

Victoria · 6 December 2025 · Alan de Maid Chislehurst

Agent replied · 27 December 2025

We are thrilled to hear that you had a positive experience with Alan De Maid! Our team always strives to provide exceptional service and we are delighted that Tom and Carina were able to assist you efficiently. Thank you for your kind words and for choosing us as your agents. Congratulations on a smooth exchange and completion. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Amazing service from Ryan from Alan de Maid. Thanks for the help during a long and tiring process. I appreciate the work!

Steve · 27 November 2025 · Alan de Maid Bromley (The Old Municipal Buildings)

Agent replied · 27 December 2025

Thank you for your kind words! We are thrilled that Ryan from Alan de Maid provided you with amazing service and made your process easier. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Very good and nice experience... Ryan was very helpful with our process and in general, everyone was super nice!

Sam · 27 November 2025 · Alan de Maid Bromley (The Old Municipal Buildings)

Agent replied · 27 December 2025

Thank you for taking the time to leave this positive review! We are thrilled to hear that you had a great experience with our team. We will be sure to pass along your kind words to Ryan and the rest of our staff. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Recently completed a purchase at Alan de Maid in Chislehurst. The whole team is extremely professional, and in particular Thomas showed true professionalism and care for us and dealt with the entire deal from start to finish in the most efficient way possible. Would encourage everyone to use Alan de Maid in Chislehurst and hopefully you get to work with Tom as he will make sure everything goes smoothly.

A · 27 November 2025 · Alan de Maid Chislehurst

Agent replied · 27 December 2025

Thank you for your kind words, we are thrilled that you had a positive experience with our team at Alan de Maid in Chislehurst. Thomas is a valued member and we are delighted he provided such excellent service. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I was very happy with the service I received from Alan de Maid (Chislehurst). Thomas Kenny was the agent I was liaising with on my purchase. Throughout the process, Tom was very professional, proactive and genuinely committed to helping me every step of the way. Communication was great, every question addressed quickly and clearly, I always felt fully informed throughout the whole process. Tom’s knowledge of the market was exceptional, his advice made the entire experience smooth and less stressful. Tom went above and beyond to ensure everything ran perfectly, his friendly positive attitude made the move so much easier. I would highly recommend Alan de Maid (especially Tom & Carina) to anyone looking for a reliable, trustworthy and outstanding estate agent. Thank you for making this an enjoyable experience!

Steve · 27 November 2025 · Alan de Maid Chislehurst

Agent replied · 27 December 2025

Thank you for your kind words, we are thrilled to hear about your positive experience with our agent, Thomas Kenny. At Alan de Maid (Chislehurst), we strive to provide exceptional service and it's always wonderful to hear when we have succeeded. We will be sure to pass on your compliments to Tom and Carina. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I had an excellent experience with ADM from start to finish. Communication was clear and consistent and Tom kept me informed at every stage of the process. Tom was knowledgeable, professional, and genuinely attentive to my needs. The entire process was smooth, stress free and painless. I highly recommend Tom & the team.

Diane · 27 November 2025 · Alan de Maid Chislehurst

Agent replied · 27 December 2025

Thank you for your glowing review! We are thrilled to hear that our team, led by Tom, was able to provide you with an excellent experience. We strive to communicate clearly and consistently and to always be attentive to our customers' needs. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Rena, Ross & Robyn have been very helpful throughout the process of selling our home. It's taken a long time (not their fault - the state of the market), but they did their best, keeping us informed at each stage. Thank you all, especially Rena who made the final sale!!

Dave · 15 November 2025 · Alan de Maid Beckenham

Agent replied · 15 April 2026

Thank you for your kind words! We are so happy to hear that Rena, Ross, and Robyn were able to assist you in selling your home. We understand how challenging the market can be, but we are dedicated to doing our best for our clients. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Rating only, no written review.

Patrick · 28 October 2025 · Alan de Maid Bromley (The Old Municipal Buildings)

Agent replied · 27 December 2025

Thank you for your feedback and it’s great to hear you had such a fantastic experience with us. We’d love to know more so feel free to add any comments if you have the time!

5/5

Google

Annabelle was a pleasure to work with on the purchase of my property. She was likeable, not in any way pushy, efficient, helpful and overall made the process as stress free as possible. Always on hand to answer any questions and kept me up to date on all aspects of the sale. Highly recommend. Thanks Annie for everything.

Charlotte · 28 October 2025 · Alan de Maid Bromley (The Old Municipal Buildings)

Agent replied · 27 December 2025

"Thank you so much for your positive feedback! We are thrilled to hear that you had a stress-free experience working with Annabelle. We pride ourselves on providing excellent service and it's great to know it's making a difference for our customers. Kind regards, Lucy, Customer Feedback and Support Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Alan de Maid

Which Alan de Maid office has the most reviews?

Bromley (The Old Municipal Buildings) has the most, with 348 reviews rated 4.6 out of 5, followed by Beckenham with 233.

Where are the Alan de Maid offices?

The six Alan de Maid offices, by town:

Has Alan de Maid won any awards?

Yes. In The Trusted Agent 2026 awards, Beckenham won Gold, Bromley won Gold and Chislehurst won Trusted Agent.

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