Alan de Maid reviews

★★★★★ 5/5

Google

James, Philippa and the team have just sold my mother's house. They have been progessional throughout from valuation to completion. These guys really do "sell" your house rather than lots of agents who are just order takers. They take time and have a personal interest in the process, communicate consistently and follow it through continuously to keep the chain together and moving and smoothing any bumps or issues that arise. I would highly recommend them always as your first choice of Estate Agent in the Farnborough / Orpington areas. Thank you guys wholeheartedly for your outstanding service.

Amanda · 16 March 2026

★★★★★ 5/5

Google

I recently sold my house with Alan De Maid and I honestly couldn’t be happier with the service I received. From start to finish, the process was handled in a highly professional, efficient, and proactive manner. A special mention to David Hughes - Branch Director, who personally saw the sale through and kept everything moving smoothly. Communication was excellent throughout, with clear updates at every stage, which made the whole process feel simple, transparent, and completely stress-free. The team were quick to act, knowledgeable, and always available to answer questions, making what can be a daunting experience feel straightforward and easy to follow. I would highly recommend Alan De Maid to anyone looking to sell their house and wanting a reliable, professional service with outstanding support from start to completion.

Matt · 16 February 2026

★★★★★ 5/5

Google

I had a very positive experience with Alan De Maid. James was my primary point of contact, and I could not recommend him more. James was extremely helpful, professional, and responsive throughout the process. James kept me well informed at every stage and he was always quick to answer any questions. Lisa was also very friendly and professional! I would definitely recommend this agency to anyone looking to sell, buy or rent a property.

Lucy · 16 March 2026

★★★★★ 5/5

Google

⭐️⭐️⭐️⭐️⭐️ I recently sold my house through Alan De Maid in Locksbottom with the help of David Hughes, and I can’t recommend him highly enough. From start to finish, David was exceptional, professional, supportive, and proactive at every stage of the process. His expertise and dedication made what could have been a stressful experience feel seamless. If you are considering selling your home in the area, look no further, David is the person you want on your side. Truly a rock start!!

Kevin · 18 September 2025

★★★★★ 5/5

Google

Outstanding service 👏 Thank you very much, David and his team at Locksbottom’s office. They are by far, the best estate agent. David’s knowledge and his communication throughout the whole process is outstanding. David , you’re a star . They give a very personal service. The team are always on hand to support you throughout , what can be a very stressful process. Using Alan de Maid , Locksbottom’s was a pleasure. I would strongly recommend any potential buyers or sellers to instruct this team. Once again I cannot thank you enough for all your continuous hard work. A pleasure to do business with you. Thank you

Suzanne · 2 September 2025

★★★★★ 5/5

Google

Buying a house is a daunting experience however David made the process so smooth, simple and helped it remain an exciting expirience with his excellent communication and flexibility. At first when he said he responded to messages 24 hours of the day, we thought he was joking. He in fact was not joking when we sent emails throughout the night. His knowledge of the area is excellent, and gave us some peace of mind about moving somewhere completely new. Thank you David for helping us buy our first home!

Amber · 16 March 2026

★★★★★ 5/5

Google

I have had the pleasure of being introduced to properties by Alan deMaid in recent years and have been very impressed by their friendliness and professionalism. I would go so far as to say that James Driscoll is one of the best agents I have ever dealt with.

Trevor · 16 March 2026

★★★★★ 5/5

Google

I bought through Alan De Maid … David was exceptional in his approach to helping us secure one of the nicest houses on the Park with back to back viewings over a one day period & even saving the best house until last…..Making us smile along. We have been here now over a number of years and have recommended friends / family to use only ADM whether selling or buying. Our Long term plan is to sell and downsize and I know that I will use them without a shadow of doubt to facilitate this task believing in their expertise in handling these desirable properties is a cut above the rest & in this area they have clients on their books just waiting!! Mr E.N

E · 16 April 2025

★★★★★ 5/5

Google

We recently brought a new property and sold our existing property with David Hughes at Alan de Maid in Locksbottom. Exemplary service throughout. David’s knowledge of the area and putting the right people in front of the right properties paid a large part in making our sale and purchase process both swift and seamless. We managed to conclude matters with David on both properties in little over one month. I would highly recommend David and his team in Locksbottom.

Anthony · 16 April 2025

★★★★★ 5/5

Google

Thank you to David and the Team for their tremendous help. I have not moved in 22 years, and they made it stress free. From the initial set-up, to the viewings, to the care taken to ensure that exchange happens smoothly, the team have been on the ball. I know Phillipa has gone beyond the call of duty to ensure things have happened timely. If you want a great team to handle your affairs, I recommend ADM at Locksbottom.

Richard · 20 March 2025

★★★★★ 5/5

Google

David and the team gave a 10/10 service from beginning and to the end! Kept us updated throughout and checked in when needed. Transition was seamless and I will be using these guys for any future purchases and sales. Thank you guys

Ashley · 19 March 2026

★★★★★ 4/5

Google

We both sold our house and purchased our new home in the local area with the help of David and his team at Locksbottom. We discreetly marketed our property in the first instance but this was not effective so after a few months had it advertised through Rightmove and after a few weeks a buyer was found and a price agreed . Initially communication with Alan de Maid was not as we would have expected on the sale but this did significantly improve as the sale progressed . The process became complicated because the buyer had problems with the service provided by their solicitor and they had to change solicitors . At this point David really came into his own with daily liaison with the buyer and their representatives and keeping us informed of progress . As we were downsizing and wanting to stay in our area the number of properties available that met our needs was quite limited but David and his team were able to help us find the perfect property which we were able to move into on the same day we completed our sale. Overall we have been very pleased with the support we received from David and his team and would use them again if we were moving but have no plans to do so in the near future !

Rod · 18 February 2025

★★★★★ 1/5

Google

We met several estate agents during October / November 2025 with a view to putting our house on the market and taking their guidance on pricing and timing. After an impressive sales pitch we decided to go with Alan de Maid in Locksbottom. Things moved quickly with agreement signed and then photography arranged, pricing and timing we took their full advice, that is where things started to go really slowly and wrong. From the moment of signing the contract onwards i often had to chase for updates, I was only looking for a weekly chat or email just to sense check where we were at as obviously we had our eye on properties we wanted to purchase too. Often waiting 2/3 days for a reply or returned call, plenty of promises given every conversation and loads of examples of what else they are selling to assure us the market is moving. After 8 weeks with one viewing I suggested a price reduction and asked their view on the level, they said good idea and suggested a new price I accepted and away we went with more promises the viewing would materialise. In the end we had just the one viewing in 12/13 weeks, the family came back twice in a week but opted for another property just before Christmas so not a single viewing in January or February. Even getting any meaningful feedback on that was incredibly hard. Overall it has been a hugely disappointing experience and one I will regret, so many assurances given that things would improve and so little activity. It felt like they were desperate to list the property to hit in internal targets but once they called their client list it just sat on rightmove with no other action. I had to chase to get it shown in their window and for some reason they were unable for the whole contract period to show it at the correct location on their website. No doubt this is not representative of everyones experience with Alan de Maid as they have been around a long time but it is ours, at no point did we do anything other than agree with every aspect of the process and listing that they reccomended so on this occasion it is on them.

Phil · 16 March 2026

★★★★★ 2/5

Google

I would tag this agent as poor and is well deserved. The 2 stars are earned for the slightly above ceiling price achieved, but there is much more to earning the full 5 stars than just the sales price…... they loose stars because of; From the very start, the overpromising and a typical estate agent sales pitch and iPad presentation. Very smarmy and over the top. The sales person said we would have contact with him for the entire process of the property sale and also he said, we aren’t like their competitors. He said “with competitors you’ll speak to the main man to start with but then have to deal with anyone who answered the phone and we’re not like that”. It transpires they do exactly that… we never spoke to him again or received any emails for the entire 6 months it took to complete. The agent who showed buyers around our property blatantly lied as our Ring cam footage picked up her repeatedly saying to potential buyers that we had a south facing garden. We didn’t and not close. The progressive/ progressions “team” or as it turns out, one person, loved to state her 30+ years experience but, if there is anything out the norm (which there wasn’t) was met with “I’ve never experienced that before”. You also get the strong feeling that they support the buyer more than the seller (who is actually paying them) to keep the sale going, showing lack of support for you the seller. Overall a poor service with staff that are reactive instead of proactive and that give off the typical estate agent vibe. I would never recommend them. FYI their “standard” 1% fee that “everyone” is asked to pay, is negotiable. If they don’t agree to a lesser fee, go the competitor nextdoor. They also try and charge you on top of this fee for AML checks that they want. Other agents cover this (I’ve checked). If they want it, pay for it. You’ll be paying for this again with your solicitor.

Mark · 16 January 2026

★★★★★ 5/5

Google

From the onset of viewing to the completion, James was really helpful. He is a great mediator sharing truthful and honest opinion of the properties and sharing sellers and buyers views to each other. He is indeed a great asset to the company. Phillipa was a great help and support to us in coordinating with the solicitors and us. Her level of expertise and knowledge in this field has greatly helped in the process very quick and successful. We highly recommend Alan De Maid Lockbottom for their commitment and professionalism. Thanks for your great support.

SVK · 16 April 2024

★★★★★ 5/5

Google

Selling my house with Mia Palmer and Peter Batty from Alan de Maid was a very positive experience. Mia, our fantastic agent, was not just excellent but super responsive to all my requests. From the start, she made the process smooth, stress-free, and tailored to my needs. A true pro! I highly recommend Peter Batty, the Area Manager, whose market knowledge is next level. His insights were accurate and effective, ensuring we got the best deal possible in a challenging market. Mia and Peter make an unbeatable team, seamless communication, expert advice, and a friendly touch. Selling a home couldn't have been more positive! Highly recommend this dynamic duo for a successful and stress-free selling experience.

Mark · 16 April 2024

★★★★★ 5/5

Google

From the moment David valued our house I knew we were in safe hands. Lovely Mia was fantastic at showing and organising all the viewings. From start to finish we were constantly informed of everything that was happening. David recommend solicitors and organised survey's etc who were very efficient. Philippa was a godsend making life so much easier by helping the sale move along. We have now sold our house due to this fantastic agents. Can highly recommend them they know their stuff... Karen

Karen · 16 April 2024

★★★★★ 5/5

Google

Thank you to David and the team at Alan De Maid in the Locksbottom branch. They have provided excellent assistance from start to end when we sold our property in a difficult market and navigated us through some complex negotiations. Their communication throughout the process was excellent and we felt as though we were kept up to date with regular interactions. I would definitely recommend the team at Alan De Maid if you are looking to buy or sell a property.

Nathalie · 16 April 2024

★★★★★ 5/5

Google

David Hughes has done phenomenal job in supporting me in the purchase of a property that he was marketing. Whilst I was not technically his client, it was immediately clear that understanding my circumstances and meeting my needs was just as important to David as supporting that of his vendors. David invested time, energy and careful thought when providing pragmatic solutions to reconcile a buyer and seller who had polar opposite circumstances and requirements. That was the difference between this being just another failed property transaction statistic and achieving a successful exchange. This should have been a routine transaction for me with simultaneous exchanges on my sale and purchase with a standard completion period. However, it quickly became fraught with complexity and time sensitivity. This transaction fell through on 2 separate occasions on exchange day; causing the chain to break between my sale, which went ahead, and the failed purchase. Eventually, some weeks later, we exchanged contracts with an extended completion clause however, David had to call upon all the skills and contacts that he has acquired throughout his many years in this business. This included bringing in his own solicitors to support a complex conveyancing process and supporting me in procuring a rental as a consequence of the broken chain and staggered completion dates. The period between our first viewing and the day we exchanged spanned over 4 months and David's tenacity, humanity, focus and commitment was unwavering throughout. I would not hesitate in recommending David and wish him the best of luck in the future.

Adam · 16 April 2024

★★★★★ 5/5

Google

We have dealt with Alan de Maid ,Locksbottom for nearly 30 years and throughout this time the now office manager David Hughes. We bought our property through him in 1997 and he has now sold the same property on our behalf 28 years later in 2025. Throughout this period he has professionally given us valuations until we finally took the plunge this year to sell. David handled the whole process with utmost care & patience, not only to us and our property , but also any prospective buyers , in what has been not the easiest year for sales and,in turn, buyers. Importantly ,David and his staff, James and Mia, were always available and also have given us great advice in relation to solicitors or any other matters regarding the sale and also have been assisting us on our onward move even though it is out of the area and not with themselves. Would highly recommend Alan de Maid,Locksbottom services.

Martin · 16 December 2025

★★★★★ 5/5

Google

After struggling with previous agents, we cannot recommend Alan de Maid and specifically David Hughes, our local Director in Locksbottom highly enough. David didn’t just meet expectations; he exceeded them at every turn in selling our substantial 7-bedroom property. From our very first meeting, David’s confidence was reassuring yet realistic. He promised to sell our home and personally committed to attending viewings whenever possible a promise he kept throughout the process. This hands-on approach made all the difference. What truly sets David apart is his unparalleled local expertise. With over 35 years of experience in the area, he possesses an encyclopedic knowledge of the houses, villages, towns, and market dynamics that simply cannot be replicated. This deep understanding enabled him to price our property accurately from the outset and attract serious, qualified buyers not just casual viewers. David’s sterling reputation in the community proved invaluable, drawing the calibre of buyers we needed. But his involvement didn’t end at finding the right purchaser. Where our previous agents had failed, David took charge of the entire process, proactively liaising with solicitors and ensuring paperwork moved forward without unnecessary delays. His determination to push the sale through in a timely fashion was exactly what we needed. If you’re looking for an agent who combines extensive local knowledge, genuine commitment, and the tenacity to get deals across the finish line, David Hughes at Alan de Maid is your answer. We couldn’t be more pleased with the outcome.

Lumino · 16 December 2025

★★★★★ 5/5

Google

I want to express my appreciation for the excellent service provided by David Hughs at Alan de Maid Estate Agents during our recent property purchase. David's professionalism and commitment stood out throughout the process. He effortlessly navigated the intricacies, ensuring a smooth experience. His attention to detail, clear communication, and friendly approach made the journey enjoyable. If you're in need of a reliable and personable real estate professional, David is your go-to. Thank you, David 😊

Charles · 16 April 2024

★★★★★ 5/5

Google

Alan de Maid has been amazing in helping us to sell our property. David and his team were amazing. They were professional, supportive and helped to make the process very smooth. I would highly recommend Alan de Maid services and I happy give them a five rating.

Sher · 2 April 2026

★★★★★ 5/5

Google

Alan De Maid handled the sale of our property with knowledge of the area, kept in touch and we achieved a quick easy sale, Mia and James were very helpful and they was a pleasure to deal with. Thank you .

Vanessa · 16 April 2025