Trusted Agent profile
★★★★★
1,182 reviews across 6 offices and 3 platforms
Alan de Maid has six offices, in Bromley (two offices), Beckenham, Chislehurst, West Wickham and Orpington. Together they have 1,182 reviews on three platforms, rated 4.8 out of 5 overall.
1,167
Reviews on Google
All 6 offices
4
Reviews on Facebook
All 6 offices
11
Reviews on Trustpilot
Business-wide
Alan de Maid's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Alan de Maid, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleHaving spent 30 years in the property industry, I have dealt with many agents over the years, and David is undoubtedly one of the very best I’ve had the pleasure of working with. His expertise, professionalism and understanding of the local market really set him apart. If you’re thinking of buying or selling in Locksbottom, Keston Park or Farnborough Park, David is your man. Highly recommended
5/5
GoogleHaving recently moved into the area through the purchase of a property facilitated by Annabelle Bennett, I would thoroughly recommend her and Alan de Maid. Annabelle was super responsive and accommodating of questions and requests throughout the viewing, exchange, and completion processes. Would absolutely be my first port of call for future sales or purchases, could not recommend more highly.
Thank you so much for your kind words! We are thrilled to hear about your positive experience with Annabelle and our team. Your recommendation means the world to us. Best Wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleThanks to Immy and the team for great service and experience during the sale of the property. Great communication during the whole process and professional attitude. Highly recommend.
Thank you so much for your amazing feedback! We're thrilled to hear you had a great experience with Immy and our team. Your recommendation means the world to us. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleFrom start to finish the Alan de maid team were exceptional - especially Bee, Cliodhna, Daisy & Tanya who we dealt with the most. Everything was managed swiftly and professionally. Each and everyone of them were friendly, helpful and efficient. Thank you for making our move as easy as a house move can be! The Eyers Family
Thank you for your amazing 5* review. We're thrilled to hear that Bee, Cliodhna, Daisy, and Tanya provided you with exceptional service during your move! Kind regards, Lucy, Customer Feedback and Support Team
4/5
GoogleBee, Tanya, Scott, Cliodhna and the Alan De Maid / Countrywide teams are all very professional, supportive, when required, and offer a great service.....especially good in finding new tenants and looking after them and your property.
Thank you for the fantastic review! We're thrilled to hear that Bee, Tanya, Scott, Cliodhna, and our entire team made a positive impact in your experience with us! Your appreciation fuels our commitment to providing exceptional service. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleSimply the best in Bromley if you're looking to let, Scott & Bee have a good database of perspective tenants who are vetted fully understand the market more importantly they listen to what the landlord wants , rented my place within 2 days. Professional experienced know what they are doing with an excellent back-up team headed by Tanya who knows her compliance fully which is so important in today's rental market,
Thank you for your wonderful 5* review! We're so glad to hear you found our team efficient and professional! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleWe had a really positive experience with Alan de Maid, from initial viewings through to completion. Thomas Kenny was professional, friendly and easy to communicate with throughout the process. He was very adaptable to what we needed to happen at different points throughout the purchase and we felt supported throughout, which made it feel much less stressful!
Thank you so much for your wonderful review! We're thrilled you had such a positive experience with Thomas and our team. Your feedback motivates us to keep delivering exceptional service. Kind regards, Lucy, Customer Feedback and Support Team
5/5
Trustpilotsimply the best in Bromley if you're…
imply the best in Bromley if you're looking to let, Scott & Bee have a good database of perspective tenants who are vetted fully understand the market more importantly they listen to what the landlord wants , rented my place within 2 days. Professional experienced know what they are doing with an excellent back-up team headed by Tanya who knows her compliance fully which is so important in today's rental market,
5/5
GoogleI couldn’t be happier with the team at this branch. It’s currently a challenging market but they have been honest, communicative and relentless in obtaining viewings until we found our buyer. Once the sale was agreed they were in regular contact with solicitors and the buyers and the sale went ahead promptly and really smoothly. Highly recommend and would definitely use them again.
Thank you so much for your kind words! We are thrilled to hear about your positive experience with our team. Our goal is to make the buying and selling process as smooth and stress-free as possible. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleDavid has helped us with a purchase and sale this year, he is always available to answer any questions, very knowledgeable and works extremely hard making sure all parties are kept up to date and gets the sale done in a timely manner. This is the only estate agent I would use, highly recommend.
We are delighted to have David on our team and we're thrilled to hear about the positive impact he had on your recent purchase and sale. We pride ourselves on providing excellent service and always being available for our clients. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleThe team was very helpful and prompt. Helping navigate the challenges of house purchase with a friendly and approachable manner always. Would highly recommend.
Thank you for your kind words and recommendation! Our team strives to provide top-notch service and we are thrilled that we were able to assist you with your house purchase. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleWe had a really positive experience with Alan De Maid. The team were very professional, helpful and friendly throughout the process. They kept me updated, answered all my questions and made everything feel much easier and less stressful. A special thank you to the Imogen for her support and excellent communication. I would definitely recommend Alan De Maid to anyone looking to buy, sell or rent a property in Bromley.
We are thrilled to hear that you had a positive experience with our team at Alan De Maid. Our goal is to make the buying, selling, or renting process as easy and stress-free as possible. We will be sure to pass along your compliments to Imogen. We truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleMany thanks to the sales team of Alan de Maid Bromley throughout the sales process of our flat. A very special thanks to our agent Annie. She was highly professional keeping us well informed and responded immediately to all concerns between us the seller, our solicitor and the buyer and their solicitor. Her advice and guidance was a valuable asset. I can highly recommend her. Thank you Annie.
Thank you for the kind words! Our sales team at Alan de Maid Bromley strives to provide top-notch service and we are thrilled to hear that Annie was able to exceed your expectations. We will make sure to pass on your praise to her. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleAmazing customer service. Very helpful and communication is great. My partner and I bought our first home thanks to Alan De Maid, West Wickham. Thank you all.
Thank you for sharing your positive experience with our customer service at Alan De Maid, West Wickham. We're thrilled to hear that we could assist you and your partner in purchasing your first home. Our team takes pride in providing excellent communication and support. Many thanks for leaving us your wonderful 5* review. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleVery impressed with Connie’s professionalism. I’ve been to a few viewings with her now and she always has an answer to every question and carries a constant positive energy throughout. Would highly recommend.
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleWould highly recommend Alan de Maid West Wickham to anyone who is looking for a professional proactive local estate agent
Thank you so much for your kind words! We take pride in providing professional and proactive services to our clients. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleMy wife & I totally recommend James & his team at Alan de Maid. They made the sale of our family home in south east London a really good experience. They kept us informed on what stage of the process we were going through every step of the way. We can not recommend them enough. Thank you guys.
Thank you for the amazing review! We are thrilled to have provided a positive experience for you and your family during the sale of your home. Our team at Alan de Maid prides ourselves on excellent communication and customer satisfaction. Kind regards, Lucy, Customer Relations.
5/5
GoogleRecently sold our house with Alain de Maid. We first met Carina who was reassuring, professional and knowledgeable. Tom was very helpful , but most of our dealings were with Samanta. She was brilliant from start to finish , always going that extra mile and extremely prompt with her communication liaising with all parties for a smooth process. Thank you Samanta !
Thank you for leaving such a kind review! We're thrilled to hear that Carina, Tom, and especially Samanta made your selling process a smooth and enjoyable one. It's our goal to provide excellent service every step of the way. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe had a great service from Matt, James, and all the team at Alan de Maid Orpington branch. Got lots of viewings, negotiated offers and kept us informed through to completion.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleWe were very impressed with how Alan De Maid marketed our property, and held a successful open day which lead to a quick and positive sale. Thank you James and team for all your hard work in marketing and selling our house.
"Thank you for your kind words! We're thrilled to hear that our marketing strategies and open day helped you achieve a successful and quick sale. Our team is dedicated to providing top-notch service. Kind regards, Lucy, Customer Relations.
4/5
GoogleSold our house to the first couple through the door and so very happy with that result. The only reason they did not get 5 stars is due to some improvement required regarding their after sales, communication and sales progression, there on in.
Thank you for taking the time to leave us this tremendous review. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleReally happy with the service Alan De Maid provided. Definately recommend!
Thank you for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleOrpington Team have been fantastic in managing the sale of our family home. Always friendly and responsive.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleProfessional service throughout. Wouldn’t hesitate to recommend them.
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bromley (The Old Municipal Buildings) has the most, with 345 reviews rated 4.6 out of 5, followed by Beckenham with 233.
The six Alan de Maid offices, by town:
Yes. In The Trusted Agent 2026 awards: Alan de Maid, Beckenham won Gold; Alan de Maid, Bromley won Gold; Alan de Maid, Chislehurst won Trusted Agent.
