Trusted Agent profile · Bromley

Alan De Maid Orpington reviews in Bromley

4.8

★★★★★ Excellent

151 reviews across 2 platforms

182 High Street, Orpington, BR6 0JW, Bromley, BR6 0JW

Alan De Maid's office in Bromley, at 182 High Street, is rated 4.8 out of 5 across 151 reviews on two platforms, including 148 Google reviews rated 4.9.

Google logo

4.9 / 5

148

Reviews on Google

This office

Facebook logo

3.7 / 5

3

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bromley office, from every platform, shown as written. First names only.

5/5

Google

I was very happy with the service from the Orpington branch of Alan de Maid. We had four valuations, one was very low, one very high and two in the middle one of which was from Alan de Maid which I always felt was sensible and pitched in the right ball park. Pictures and promotional pack were good quality. I had contact or dealings with most of the team at various times and every was friendly but very professional. Last year, I sold another property in Bromley and used two different high street agents, but in terms of starting with a realistic price with good marketing literature, my experience of Alan de Maid was far superior. All round, very good job, sold the property quickly and my appreciation to James, Caleb and the team.

Peter · 14 April 2026

Agent replied · 16 April 2026

Thank you for your kind review! It was our pleasure to provide you with exceptional service. Our team takes pride in ensuring our customers have a positive experience from start to finish. Kind regards, Chanelle Aldrich, Customer Feedback and Support Team

5/5

Google

I'm absolutely delighted with the service I received from my estate agents. Caleb and James were standout stars throughout the process, but credit goes to the entire team, they were consistently diligent, incredibly time-conscious, and exceptionally professional at every turn. What impressed me most was their commitment to going above and beyond. Nothing was ever too much trouble, and their attention to detail made a real difference. You can tell they’ve been superbly trained and are well supported behind the scenes. Not only was the process smooth and efficient, but their expertise offered fantastic value for money. Worth every penny. If you're thinking of selling, this is the team to trust. Thanks Kevin

Kevin · 10 July 2025

Agent replied · 8 September 2025

Thank you for taking the time to leave us this great 5* review Kevin. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

We purchased our current home through Alan de Maid and had a very positive experience. They managed the communication with the sellers really efficiently and kept pushing the solicitors (who were rather useless) to complete on time. Thanks to James and Caleb we managed to move in time for the start of the new school year!

Vibha · 24 September 2025

Agent replied · 8 October 2025

Thank you for choosing Alan de Maid to help you find your dream home! We are thrilled to hear about your positive experience with our team. Our goal is to make the home buying process as seamless and stress-free as possible. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I would thoroughly recommend Alan de Maid if you are looking to sell your house. We engaged James and his team to sell our house in Chelsfield earlier this year, unfortunately the first sale via them fell through on the day of exchange, so we had to get back out quickly to source new buyers. The team sourced a new buyer within two weeks, which avoided a lot of additional heartache. James, Matt and Dario were always available to talk through the process, and managed to balance their role acting for both the buyer and seller. They were friendly and professional throughout the process, and helped drive it to a successful conclusion. Many thanks to James and the team.

Geoff · 8 December 2024

Agent replied · 29 December 2024

It’s really lovely to read another 5* review and recommendation Geoff. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.

5/5

Google

We went with Alan De Maid to sell our house, and they were amazing from start to finish! Dario came over for the market appraisal, and he was professional, knowledgeable, and clearly knew his stuff about the market. Caleb handled all the viewings, and he was fantastic and gave us great feedback, also dealt with James who always checked in and kept us in the loop with anything we needed to know, They made the whole process smooth and stress-free. Couldn’t recommend them enough!

Dan · 10 November 2024

Agent replied · 8 December 2024

Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments Dan. Best wishes, Lucy, Customer Relations.

5/5

Google

The team at Alan de Maid were really professional and helpful from start to finish. A big thank you to James, Caleb and Matt for helping us through both our sale and purchase - we couldn’t recommend enough.

Bethany · 16 January 2026

Agent replied · 16 April 2026

"Thank you for taking the time to share your positive experience with us! We are delighted to hear that our team, especially James, Caleb, and Matt, were able to provide a professional and helpful service during your sale and purchase. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

The team at Alan de Maid have been great, knowledgeable about the market, strong on communications, and very effective at sales. All especially important while we were outside the country arranging the house sale. The helpful coordination with letting agents, solicitors, and maintenance services has been especially helpful. Would strongly recommend James, Diane, Amy and the whole team.

Steve · 5 June 2025

Agent replied · 24 June 2025

Hello Steve, Thank you so much for your wonderful 5* review! We're thrilled to hear that James, Diane, Amy, and the entire team were able to assist you effectively, especially while you were managing the sale from abroad. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

⭐⭐⭐⭐⭐ I am delighted to share my heartfelt gratitude for James Foyle, the Branch Manager at Alan de Maid in Orpington. James has been exceptional in his service, always available on WhatsApp, which is uncommon as most agents do not share their personal numbers. His dedication to saving my time by advising whether a house would suit our needs was immensely helpful. Although I ultimately purchased a house through another means, James was the first agent to show us various bungalows and houses in Orpington since last December. His guidance and support were invaluable throughout the process. It’s worth noting that James is not just an estate agent but also a neighbor and a trusted family man. Having bought his first home in Orpington in 2017 and choosing to remain in the area when he moved in 2023 speaks volumes about his commitment and connection to the community. I also want to extend my best wishes to his team, including Mr. Matthew, Mr. Dario, and Caleb Charles, for their excellent support. I wholeheartedly recommend James and his team to anyone looking for a reliable and dedicated estate agent in Orpington. Best regards Ramjith & Family

RAGHAVAN · 26 July 2024

Agent replied · 24 October 2024

Hi Raghavan, Thank you for sharing your wonderful experience with James and the team at Alan De Maid in Orpington. We are thrilled to hear about the exceptional service you received. If you ever need assistance in the future, feel free to reach out to us. Best regards, Alan De Maid Estate Agent Orpington

5/5

Google

Massive thanks to Matt, James and Caleb for selling my property. They were professional and ensured the whole process went smoothly while keeping me updated every step of the way. I’m very glad I chose to go with Alan de Maid over other estate agents - they were a dream to work with!

Amisha · 20 July 2025

Agent replied · 8 October 2025

"Thank you so much for choosing Alan de Maid for your property needs! We are thrilled to have provided you with a professional, smooth process and fantastic communication. It was a pleasure working with you. Thank you for trusting us with your property sale!" #teamworkmakesthedreamwork 🏡💼🙌 Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

Special mention to Dario, James & Caleb who all played a part in selling our house. Dario done our market appraisal, Caleb showed our potential buyers around our house & James kept us in the loop for the whole 12 weeks. Grateful to all 3 for an easy transaction in selling our house within JUST ONE WEEK! Very professional throughout and communication was 5 star. Thank you Alan De Maid Orpington

Stacey · 9 November 2024

Agent replied · 8 December 2024

Thank you for leaving us your superb 5* review Stacey. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.

5/5

Google

As first time buyers, James was incredibly helpful at answering our questions and was always a friendly face when we were unsure what was about to happen next! James worked tirelessly on his side to push the transaction along and would always call every week or so to check in and ask if he could assist, even if it was a slower period of the process. I could not speak more highly of James and would thoroughly recommend his expertise at the Orpington branch.

Olivia · 27 May 2024

Agent replied · 24 October 2024

Olivia Berks thank you for taking the time to leave us your glowing recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Since May 2024 I’ve been dealing with James and his team and to say I couldn’t have navigated the process of selling my parents home without them is an understatement. It was a long and emotional path for me and the team guided me through …

P · 16 August 2025

Agent replied · 8 October 2025

Thank you for your kind words and for entrusting us with such an important task. We are thrilled to have been able to support and guide you through the process of selling your parents' home. We strive to make the experience as smooth and … More

5/5

Google

Great service!! From the very start Alan de Maid in Orpington were extremely professional, knowledgeable and friendly. I felt their pricing strategy and marketing was perfect for our house and achieved a very good price. After the agreed offer the service provided went above and beyond. With difficult third parties the professional approach kept the sale on track and we are now in our lovely new home. Thank you very much Darius, James, Diane and the rest of the team.

Adrian · 27 April 2024

Agent replied · 24 October 2024

Thank you for your 5* review Adrian Graves. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

We dealt with Alan De Maid during our recent purchase. We received great customer service and would highly recommend the Orpington branch especially Dario. Many thanks

Hannah · 16 January 2026

Agent replied · 16 April 2026

Thank you for choosing Alan De Maid for your recent purchase! We are thrilled to hear about your positive experience and appreciate your recommendation. Our team at the Orpington branch, especially Dario, strives to provide the best customer service. Thank you again for your kind words! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

James and the team managed my purchase expertly and professionally. They navigated any bumps in the road smoothly and efficiently and I couldn’t have asked for a better experience. I would highly recommend ADM to anyone looking to buy or sell their home.

Sian · 2 August 2025

Agent replied · 24 August 2025

"Thank you for the kind words, we were happy to help make your home buying experience a smooth one. It was a pleasure working with you and we appreciate your recommendation to others. Happy new home!" #ADM #realestate #professional … More

5/5

Google

We are first time buyers and they have been with us all through the way, James has been amazing, very responsive and always making sure everything is being followed through. They were very patient as we had a lot of questions being first-time buyers. I also recommend getting in touch with their mortgage advisor, Spencer, who helped us continuously in this journey. Today, we are looking forward to closing and finally owning our first home.❤️ cant thank them enough!

Joan · 29 November 2023

Agent replied · 24 October 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

4/5

Google

We have been happy with the service received from ADM and have been in contact with Rebecca who has been very helpful in keeping us updated. Other than the initial hiccup where we were not aware of the service charge that was attached to the freehold before we put in our offer and mortgage application, the rest of the process was very well handled by ADM. Our purchase was not an easy one, and took 7 months with lots of legal issues associated with the service charge and nature of the sale. However ADM and Rebecca have kept us informed throughout the process and chased both the seller and our solicitors to push through the sale. There were multiple times where we thought the sell would fall through. We received more update and advice from ADM than from our solicitors!! Would recommend Rebecca and ADM to other potential buyers. 4.5/5.

Unterkunft · 25 October 2023

Agent replied · 24 October 2024

Thank you for your lovely review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

We instructed Alan de Maid to sell our dear dads home shortly after he passed away. It was an emotional time but with the help from the efficient and professional team in Orpington, we felt they did everything possible to complete the sale on our behalf. Due to probate the sale took longer than normal. We were kept informed throughout the process. Diane and Rebecca were a pleasure to deal with and we would highly recommend Alan de Maid to both purchasers and sellers.

Sally · 25 October 2023

Agent replied · 24 October 2024

Thanks for the excellent recommendation and 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

I recently used Alan De Maid in Orpington to sell my house and although we had some delays, that weren’t their fault, they dealt with the whole thing in an efficient and friendly manner. I would particularly like to thank Dario who took some amazing air shots of the house, and James who mainly dealt with the sale and complications we encountered , he went out of his way to make sure things ran as smoothly as possible. I would highly recommend them.

Nicola · 25 October 2023

Agent replied · 24 October 2024

Thanks for the excellent recommendation and 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

What a fabulous service we received when selling my elderly parents bungalow in Orpington. They were very mindful that relocating my elderly parents to Suffolk was stressful for them. They were incredibly kind, caring and never pushy. Their communication was excellent and their photos of the property were very professional. They found the perfect elderly gentleman for their bungalow and this really helped my parents, meeting him several times and knowing someone lovely was moving in. They dealt with me mainly so not to overload my parents. The sale went through very smoothly and Alan De Maid made that happen with a very professional service from start to finish. Thank you very much.

Christine · 25 October 2023

Agent replied · 24 October 2024

Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I recently helped a friend who was 79 to buy and sell through Alan de Maid. They were extremely patient and conducted all viewings on his property with professionalism and empathy for my friend's feelings who found the experience quite distressing. He was reassured and helped along the way as the sale and purchase were not at all straight forward. James, Rebecca and the team were great. I f there was a problem they did their level best to sort it rather than just wait to see if it sorted itself.

Andrew · 25 October 2023

Agent replied · 24 October 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

We had a very good experience with Alan De Maid Orpington. They had a good selection of houses of the sort we were interested in and very flexible in arranging viewings- notably at short notice when we were going away the next day. They were also good and responsive communicators with friendly efficient agents. All round good people to deal with

Stephen · 16 March 2026

Agent replied · 16 April 2026

Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Absolutely outstanding service from start to finish whist selling my property. Dario and James were so professional and lovely at the same time. James has been so helpful and has kept me up to date with progress at every step. I feel like I received a really personal service, for which I am really grateful for. I would highly recommend Alan De Maid Orpington! 👌

Emma · 27 May 2024

Agent replied · 24 October 2024

Emma “Roz3” Roze thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

James was very friendly and professional throughout our buying experience. We had a difficult solicitor acting for our own buyers which understandably concerned our sellers and threatened our own purchase but James managed to keep them updated and on side with the situation so that the whole chain eventually managed to complete all transactions successfully and on schedule.

Chris · 25 August 2024

Agent replied · 24 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review Chris! Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Alan De Maid's Google reviews

Questions about Alan De Maid Orpington

How many reviews does Alan De Maid Orpington have?

Alan De Maid's Bromley office has 151 reviews across two platforms: 148 on Google, 3 on Facebook (across the whole business).

What is Alan De Maid Orpington's rating?

Alan De Maid Orpington is rated 4.8 out of 5 across all 151 reviews, and 4.9 out of 5 on Google from 148 reviews.

Where is Alan De Maid's Bromley office?

Alan De Maid Orpington, 182 High Street, Orpington, BR6 0JW, Bromley, BR6 0JW.

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