Every review we hold for the Bromley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI employed the services of Alan de Maid in Orpington who completed the sale of our property last week. James and his team were outstanding. They were professional, knowledgeable, understanding and friendly. They were consistently on the ball and instilled confidence throughout the whole process. I am very satisfied and would recommend them highly. Thank you!
A · 24 September 2024
Agent replied · 24 October 2024
Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that James and the team provided outstanding service and instilled confidence throughout the process. Your recommendation means a lot to us! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDiane And James helped us a lot in the process of buying our first home in Orpington. They both are great sales team, listened to our needs and giving us realistic timelines. They got us the best possible deal. We will definately use their service in the future.
Thank you Diane And Thank you James
For Your fantastic work, I am recommending you to friends who will also search for their next home.
Anna · 25 October 2023
Agent replied · 24 October 2024
Thanks for the excellent recommendation and 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTOP ESTATE AGENTS!!! We literally couldn't have asked for anything more from this AMAZING TEAM!! On the initial meeting with James we were confident that he would be friendly, professional, and Alan De Maid would sell our property for a good price, and quickly. He said he would be able to help us with things that we needed, and he certainly did deliver, and went over and above stating that he is happy to help anyone who struggles, it is "what they do". (husband and I aren't good with technology and were nervous of the amount of papers we had to read and fill in), but nothing was ever too much trouble, they helped us so much EVERY STEP OF THE WAY....even after there was an offer on our house they kept in contact, chased up the rest of the chain, solicitors, and I can honestly say that I'm sure the whole chain would have fallen apart if it wasn't for their hard work, professionalism and care about us as their clients. Everything was dealt with, with confidence and such a warm reassuring mannerism. James was very quick and efficient with any questions, even if he wasn't in the office, the rest of the team were straight onto anything I needed to ask or do, James or Matt always called me back quickly. Matt I knew was the perfect person to sell the house...he has such a lovely way about him that I felt whoever put an offer in would be genuinely interested, I could tell he got buyers that would be interested in our property/area, and he was always friendly, polite, not pushy so I never worried that the sale may fall through at all. Caleb, Dario and the rest of the team always had big smile and friendly greeting. Thanks to these amazing Estate Agents (especially James's obvious wealth of knowledge and experience , and as husband said "cool, calm, collected" approach to every situation, we were in our Dream Home for Christmas....we even got a call afterwards from James to ask if we had settled in ok and to wish us well in our New Home, which we thought was lovely. THANK YOU SO MUCH!!! WE 100% RECOMMEND ALAN DE MAID ORPINGTON!! ....if you are ever up here you best pop in for a "Teesside Parmo" and a beer!! Your wit and SOH will always be welcome in Yorkshire/Cleveland/Teesside...wherever we are, still not worked it out! Vic, Andy and Family xx
Vicky · 15 January 2025
★★★★★ 5/5
GoogleWe switched to Alan De Maid from Cockburns as we had not been happy with their service last year selling my late mother's property. James was very professional and helpful. He kept us informed throughout the process & the team at the office dealt with any queries that came up straight away. I would definitely recommend them & would use them again in the future.
T · 25 October 2023
Agent replied · 24 October 2024
Thanks for your great 5* review! - Best wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleAbsolutely amazing customer service from beginning to end ! . Handling our sale and purchase .
Regular updates without the chasing …
Nothing was too much trouble 😮
James was so professional and helpful !
And the new addition Matt is a great asset to the team at Alan De Maid
Thank you guys so much x
Michellle · 27 February 2024
Agent replied · 24 October 2024
Thank you for your terrific 5* review Michelle. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCaleb was great through the whole process, really made our lives easy and was reassuring and on call for us every step of the way!!! Thank you so much
Jack · 16 April 2025
Agent replied · 13 May 2025
Thank you for your kind words, we are thrilled that Caleb was able to provide such exceptional service during your experience with us! It's our goal to make our customers' lives as easy as possible. Thank you for choosing us! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAnother fantastic review for the Orpington branch:
"I have received such support, professionalism and kindness from Diane at Alan de Maid during our house buying process. Diane guided me through every stage, advising and sharing her vast knowledge. It was a comfort to know she was always there competently guiding us along the way. My family and I would like to say a very big THANK YOU for everything she did. We can thoroughly recommend Diane, James and the team at Alan de Maid." Mrs D ParkerPositiveResponsiveness, Quality, Professionalism, Value
Munsoor · 25 October 2021
Agent replied · 24 October 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom day one you couldn’t ask for better service and without doubt Alan de Maid Orpington was the driving force in our sale and for the purchase of our our current property.
From Dario who carried out our valuation to Rebecca, Diane and finally James who made it all happen. Having experienced several estate agents on our journey to find a new property I can tell you that none have compared to the team at Orpington.
If it wasn’t for them we would never have made the stamp duty deadline in June .
10 out of 10 !!!
Iain · 25 October 2021
Agent replied · 24 October 2024
Many thanks for your amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom the very first contact Dario and his team provided me with a professional, enthusiastic and helpful service. My house sold within a week and despite a lengthy conveyance, I move tomorrow to Sevenoaks. No issue was too small, and they were always actioned promptly and efficiently. They are also very good value for money. I always felt important to them, and they wanted to help me, rather than focus on their needs, like many other estate agents. I would highly recommend them.PositiveProfessionalism
Michael · 25 October 2021
Agent replied · 24 October 2024
Hi, thank you for the marvellous 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleService was impeccable. Wouldn't go anywhere else. Second to none!
We have used the Orpington office of Alan de Maid on many occasions when looking to buy a property and found them to be proactive and professional. The manager, Diane, goes above and beyond to make the sale and purchase of the properties run smoothly and without hitch. She constantly co-ordinated the chain by providing us with regular updates and were always available to talk to, even after office hours. I never feel the need to chase as the communication is second to none.
Since helping us, Diane is also gone onto sell my daughters property.
Thank you for all your care and attention.
Julie · 25 October 2021
Agent replied · 24 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAllan De Maid (Orpington) have been absolutely brilliant in sale of my property in these challenging times. There were many hurdles along the way due to COVID-19 e.g slow response from banks, solicitors and surveys. James kept us informed and assured that sale will go through and glad it went all fine.
It took 4.5 months in total.
So my advice is to have a bucket full of patience and it will be fine🙂
Many thanks to all of you in Orpington Branch.PositiveProfessionalism
P · 25 October 2021
Agent replied · 24 October 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAlan De Maid were extremely helpful with the purchase of our first home and explained the process each step of the way. James provided us with regular updates so we were kept up to speed with the process and knew what was next to come from viewing the property through to completion.
When we were closer to completion, we also received regular updates from Diane who was also extremely helpful.
Both James & Diane were approachable throughout our buying process and made the experience stress free.
We would definitely recommend Alan De Maid and will hopefully be able to use them again in the future.
Amelia · 25 October 2021
Agent replied · 24 October 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe sold our house in Orpington about a month ago. We used the service of Alan De Maid in Orpington. They did a great job for us, especially James and Dario! They helped us to put our house on the market in September last year and their valuation was correct. We had tens of house viewings within three weeks and within a months’ time we had an offer already! They were brilliant and very organised all the way! They responded to our questions and communicated us with all the updates very quickly. The legal process of our house sale took place smoothly. Though at one stage, it appeared to have some delay on the buyer’s side but because of the quick response of James, Dario and their team, the problem was resolved quickly and we managed to complete our house sale before Christmas. Our experience with Alan De Maid was very positive and we were very impressed with their services. We highly recommend their service to anyone who would like to sell their house!
Thank you so much, Dario, James and your team!PositiveResponsiveness, Quality, Professionalism, Value
Yuet-Wan · 25 October 2021
Agent replied · 24 October 2024
Hi, thank you for the marvellous 5* review, kind comments and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat from start to finish, in what was at times a challenging process. The sale of our house was smooth with great communication and whilst our original purchase didn’t work out, Diane really pushed the chain to make sure it all still happened.
James is a total credit to the business and I really appreciated the candid updates.
S · 25 October 2023
Agent replied · 24 October 2024
Thank you for your wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat bunch of guys, offering a helpful and friendly service, making what is a stressful time of selling a family home, much more palatable. We bought, and then sold (12 years later) our property through this honest and trustworthy business. Thanks for getting us over the line.
Okadimi · 16 January 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! It was a pleasure helping you sell your family home and we're glad we could make the process a little less stressful for you. We appreciate your continued trust and support. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe have been very happy with the service we have had from Alan de Maid. Both Diane and Rebecca were really good at keeping us informed of everything. Dario came to value the property and he was the reason we went with this company, he is a really friendly person who put us at ease with the information needed to sell. I gave this 5 stars and would recommend anyone using this company to buy or sell.
Shelley · 25 October 2021
Agent replied · 24 October 2024
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe highly recommend Alan de Maid in Orpington and we received especially great service from James Foyle. As buyers, you usually do not receive the same level of assistance as the seller, but James went above and beyond to keep progress & was calm and professional throughout.
We would definitely go back to AdM at Orpington when we sell. Thanks very much all for getting us into our new home before Christmas!!PositiveResponsiveness, Quality, Professionalism
Heather · 25 October 2021
Agent replied · 24 October 2024
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleWe initially visited the Orpington branch to ask about a probate valuation for our late father's house. The manager James offered to do this for us and said that if we were interested in selling via them to get in touch when we felt ready. …
Milly · 16 December 2025
Agent replied · 16 April 2026
Thank you for taking the time to share your experience with us. We're glad to hear that James, Caleb, and Matt provided exceptional support throughout the entire selling process. We always strive to make our customers' experience stress-free and successful. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe would like to take this opportunity to thank all the staff at Alan de Maid Orpington for making the selling of our property and the purchase of our new home totally painless. From the initial enquiry to the day of completion, the staff were always professional and efficient. We were updated daily and can say that when we needed to speak to someone we always could, if not, the call was returned the very same day, we were never left waiting or frustrated which is very unusual these days. We could not believe how quickly Alan de Maid found us a buyer for our property at a price we were very happy with and also how quickly they found us a property to buy. From start to finish the whole process only took 3 and a half months which was amazing!! The service we received was faultless. If anyone is looking to sell or purchase a property then without any doubt Alan de Maid Orpington is the Company to choose.
Jane · 26 October 2019
Agent replied · 24 October 2024
Thanks Jane for leaving a amazing 5* review of your experience with our dedicated team. Your recommendation is appreciated. Best wishes, Lucy
★★★★★ 5/5
GoogleI cannot express my thanks to Diane and her fantastic team for all the help and assistance they provided to me when selling and buying. Selling my property was difficult emotionally for me, but they managed to find me a buyer who was true to his word and completed the purchase in a super quick time. My purchase was fraught with problems as I buying a leasehold property but their experience and valuable knowledge got me through the process and they took the stress and worry away from me. I would not hesitate in recommending them, they really did go the extra mile to get me moved into my new property which I am now so happy to be in.
Sandra · 26 October 2018
Agent replied · 24 October 2024
Thank you so much Sandra for sharing your fantastic experience with our Alan de Maid branch. We appreciate your 5 Star review and wish you every happiness in your new home.
Kind Regards
Renee
★★★★★ 5/5
GoogleWe have just sold our property and bought a new one through Alan de Maid in Orpington. I can not recommend them highly enough. I was delighted with the quality of the sales brochure they prepared for my property. Also the service from Diane, Dario, Cally and James has been excellent. E-mails and phone calls are responded to promptly and they are always friendly and professional. It has been a problem free process and I would not hesitate to recommend them.
Marian · 26 October 2018
Agent replied · 24 October 2024
Congratulations on the successful sale of your property. As always, we are delighted to read such fantastic 5 star review for the service we deliver. Thank you for taking the time to write and to recommend our services. Your review will be shared with Diane, Dario, Cally, James and the entire team at Alan de Maid, Orpington. Kind regards, Sarah.
★★★★★ 5/5
GoogleNot often another agent will speak highly of another, but I just have to say in 24 years of being an estate agent I have never dealt with such a lovely team as James and Matthew. They are not just the best estate agents in what they do but they have humility that is second to none. They deal with people in such a caring, kind way which has got lost over the years in estate agency.
The reason my clients sale and purchase went through was because of the way they conducted themselves throughout and were both an absolute pleasure to work with. I highly recommend this agency if looking to sell or buy your home in the Orpington area.
Ron · 10 October 2024
Agent replied · 24 October 2024
Thank you for your brilliant 5* review and thank you for your recommendation Ron. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleUsed Alan de maid to sell a property in Orpington, James and his whole team are very helpful and courteous and couldn’t do enough to help, would absolutely recommend for any property buying or selling.
Derek · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your kind words, we are thrilled to hear that you had a positive experience selling your property with us. Our team works diligently to ensure the smoothest transaction possible and we truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAlan de Maid provide an excellent service. I put my property up for sale through them and they, first assessed the value or the property, sent a professional photographer and produced a good advertising page for people to view. They sent …
Philip · 16 December 2025
Agent replied · 16 April 2026
Thank you for your kind words, we are honored to have provided you with a top-notch service. Although your property was sold privately, we appreciate your trust in us and would be happy to assist you in any future sale or purchase. Best wishes, Lucy, Customer Feedback and Support Team
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