Every review we hold for the Orpington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom start to finish the team were excellent. The sales progressor was outstanding. I needed an early completion date and she worked hard for me to achieve this. I fully recommend this company.
Rosie · 27 January 2025
Agent replied · 16 April 2026
Thank you for the fantastic 5* review and I would like to wish you the very best for the future Rosie. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe recently used Alan de Maid (Locksbottom) for both our sale and purchase. The team are absolutely fantastic, especially James and Gill who were brilliant throughout the entire process. They both gave us plenty of updates and really …
Phoebe · 16 April 2019
Agent replied · 12 June 2024
Thank you Phoebe for your wonderful review. Best wishes.
★★★★★ 5/5
GoogleWe are very pleased with the service we have received from Alan de Maid and would certainly recommend the agency without hesitation. Special thanks go to James and to Mia and recently Philippa. They have done everything possible to help us secure a sale and purchase - and at last we shall be moving in a few days!
Ann · 16 April 2025
★★★★★ 5/5
GoogleExcellent service from David and his team. David understood our requirements from an initial telephone call and found us the perfect property.
The whole team are professional and determined to make sure the move happens, …
Rob · 16 April 2019
Agent replied · 12 June 2024
Thank you Rob for your kind words and excellent review. Best wishes, Emma.
★★★★★ 5/5
GoogleThe service offered by Alan De Maid from the initial valuation through to the final negotiations was excellent. Their experience really shines through.
Paul · 16 April 2025
Agent replied · 10 December 2024
Thank you for taking the time to leave us this tremendous 5* review Paul. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service, very helpful at every step of the process. Clear guidance and proactive actions help me move my deal fast.
Venkatesh · 16 March 2026
★★★★★ 1/5
GoogleTake weeks to do anything! Keep passing the ball to colleagues who never call back
B · 14 June 2025
Agent replied · 16 April 2026
We apologise for any delays you may have experienced. We value your feedback and will ensure better communication in the future. Thank you for bringing this to our attention. Please do contact us via review@countrywide.co.uk if you wish to discuss further your rating and any concerns you may have.
Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAlan De Maid sold our current home and found a new home that met our requirements. During this process they were always responsive to calls and emails and helpful in advice given. I would not hesitate to use their services in the future.
Ken · 16 April 2024
Agent replied · 12 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHelpful and professional agents. I highly recommend. Thank you to the whole team.
Dev · 25 June 2025
Agent replied · 23 September 2025
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleSuch a smooth and enjoyable experience working with Mia and Philippa at Alan de Maid for our first property purchase. Excellent communication all throughout the process, friendly and great service. Highly recommend!
Nour · 13 May 2024
Agent replied · 12 June 2024
Thank you for leaving us your superb 5* review and recommendation Nour Alnaaji. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent, professional service from James Driscoll - thank you!
Julie · 16 April 2025
Agent replied · 27 August 2024
Thank you for taking the time to leave us your 5* review Julie! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDavid Hughes, the consummate professional and an absolute pleasure to work with in successfully sourcing a new property for my family. Your attention to detail across all aspects allowed us to make a truly informed decision before setting our hearts on the place we now own...they don't call you "Mr Farnborough Park" for nothing!! Alan de Maid of Locksbottom, thank you for your continued investment in excellence.
Maduka · 16 April 2020
Agent replied · 12 June 2024
Thank you Maduka for your glowing 5* review of our local Alan de Maid team. It is always great to read such positive reviews from our clients.
Best wishes, Lucy.
★★★★★ 5/5
GoogleI found Alan De Maid Estate Agent Locksbottom to be friendly, efficient and extremely helpful in the sale of my house . I would recommend them to anybody .
Pauline · 16 April 2024
Agent replied · 12 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleActed efficiently when we purchased a property through them. I was impressed by the professional manner in which they monitored and chased the transaction once it was agreed.
Colin · 16 April 2024
Agent replied · 12 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWhilst David acted for the seller we would use David as our agent if we ever decided to sell the dream home we now live in. He might have to wait a few years.....
Jeff · 16 April 2025
★★★★★ 5/5
GoogleHaving used Alan De Maid a few times, they are the best in the area for a reason. They have a wealth of knowledge and experience in the local property market and will guarantee you a successful sale.
Gemma · 16 April 2023
Agent replied · 12 June 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMay I say throughout the process of the sale the Alan De Maid Team were extremely professional. From the initial consultation with James, throughout the viewing stage with Gill to the sales transaction driven meticulously by David. His attention to detail, valuable knowledge and ability, enabled the sale to proceed swiftly.
Well Done and Thank You All.
William · 16 April 2020
Agent replied · 12 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your kind words are made known to our local team. Best wishes, Scott
★★★★★ 4/5
GoogleAll staff involved in the sale of our property were professional, polite and helped with all aspects of the sale process. Good all round company.
Graham · 16 April 2025
★★★★★ 5/5
GoogleI would wholeheartedly recommend the services of David Hughes and his colleagues at Alan de Maid . They are a market leader in the area and our property was sold at a very keen price extremely promptly .Service terrific and commission very competitive . Thank you again .
Mike Ashton
Mike · 16 April 2019
Agent replied · 12 June 2024
Thank you Mike for your amazing and kind review of our dedicated team at Alan de Maid. I will, of course, make sure your kind words and 5* review is forwarded on to them. Kind regards, Scott
★★★★★ 5/5
GoogleGreat team at Alan de Maid, Locksbottom who work hard and are prepared to go the extra mile to get the results. Having bought through this office in 2009, we had no hesitation in engaging them to sell our house when we decided to move in …
Derek · 16 April 2018
Agent replied · 12 June 2024
Thank you for your great review of the service you received from Alan de Maid Locksbottom. It is amazing to read how professional you found the team, I will ensure to pass on your kind words to the entire team at the branch. Many Thanks.
★★★★★ 5/5
GoogleWhat a refreshing change. A polite and professional estatae agent who know what they are talking about. Thanks fior all your help and advise. I would receommend Mark and his team to everyone.
Kate · 15 June 2014
★★★★★ 5/5
GoogleSimply put the team at Alan De Maid have the best knowledge of the area with from a buyers and seller perspective. If you want to find out what's available go to the oracle.PositiveQuality, Professionalism
Alan · 13 June 2021
Agent replied · 12 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleSadly I wan not impressed at all with the service I received.
I was told many things that did not materialised. The service was very poor from the start, errors were made and I had to continually chase the staff, took two …
Angela · 16 April 2017
Agent replied · 12 June 2024
Dear Angela, thank you for your feedback and I am sorry you feel your experience has been negative especially since this instruction was gained through two recommendations and you wanted your property marketed through this branch. We were … More
★★★★★ 5/5
GoogleExcellent service from Alan de Maid. David worked tirelessly to find us the perfect property and then to ensure the deal progressed through to completion. Highly recommended.
Paul · 16 April 2022
Agent replied · 12 June 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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