Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleExcellent in every way. I've had a fantastic experience selling my house with Alan de Maid. From start to finish, the whole team was professional, knowledgeable, and incredibly supportive. A special thank you to James, who was my main contact - his expertise, communication, and attention to detail made the process smooth running and stress-free. Ralph, Hannah, and Andrea were also brilliant, always on hand to assist and ensure everything ran seamlessly. I assumed that selling our house was going to be overwhelming and daunting, but with their guidance and highly personable approach, I felt confident every step of the way. I highly recommend Alan de Maid to anyone looking for a reliable and efficient estate agency at a reasonable price.
Suzie · 11 October 2025 · Alan de Maid West Wickham
Agent replied · 11 October 2026
Many thanks Suzie for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHannah and James are professional, super friendly and efficient. If you want a quick and smooth sale reach out to them. Their in-house mortgage broker was brilliant at securing a good deal for me & also their solicitors for handling all the legals.
Charlotte · 11 October 2025 · Alan de Maid West Wickham
Agent replied · 11 January 2025
Hello Charlotte,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Hannah and James provided you with such a professional and efficient experience. It's great to know that our in-house mortgage broker and solicitors were able to assist you effectively.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience with this estate agents, they are very professional and efficient, making the sale of my home feel effortless and stress free. Special shout out to Hannah and James, thank you for all of your help! I would always recommend to friends and family!
Lois · 11 October 2025 · Alan de Maid West Wickham
Agent replied · 11 January 2025
Many thanks Lois for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAndrea and James were communicative, proactive and supportive throughout our complicated and stressful house purchase process. Would recommend alan de maid.
Hannah · 11 October 2025 · Alan de Maid West Wickham
Agent replied · 11 December 2024
Thank you for leaving us your superb 5* review and recommendation. Thank you Hannah for your delightful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHannah and James were excellent. They were helpful, provided clear advise, and always remained steady when there were bumps along the way. Thanks very much for helping us through the journey.
Jaimie · 11 October 2025 · Alan de Maid West Wickham
Agent replied · 11 December 2024
Thank you Jaimie for your kind words and excellent 5* review. It is lovely to read both Hannah and James provided you with such a positive experience. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJames and Andrea were a pleasure to deal with from start to finish and offered a very professional no nonsense service. The whole process went very smoothly and I would highly recommend them. Many Thanks Sylvie Mayers.
Ian · 11 October 2025 · Alan de Maid West Wickham
Agent replied · 11 December 2024
Many thanks Ian for taking the time to leave us your glowing recommendation and 5* review. Best wishes, Lucy Customer Relations.
★★★★★ 5/5
GoogleHighly recommended the agents was super helpful with everything
Emma · 11 October 2025 · Alan de Maid West Wickham
Agent replied · 8 November 2024
Many thanks Emma for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust wanted to leave a review about how amazing our experience was with these guys. Hannah Symes made our experience as smooth sailing as possible. Definitely recommend.
Georgie · 11 October 2025 · Alan de Maid West Wickham
★★★★★ 5/5
GoogleGreat estate agents friendly and professional team!
Mary · 11 October 2025 · Alan de Maid West Wickham
Agent replied · 8 November 2024
Thank you Mary for your excellent 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe went back to ADM having originally bought our house from them. They are big enough to be able to offer advice and a complete service, balanced with local expertise. Plus there's no 'hard sell' as with some other agencies. Our house was put on the market and sold quickly. Unfortunately there were issues with the chain (unrelated to ADM) which meant delays, but they kept us up to date.
Helen · 11 October 2025 · Alan de Maid Chislehurst
Agent replied · 29 April 2025
Many thanks for your outstanding 5* review and your generous comments Helen. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleAlan de maid sold my house and I have to say Carina and her team were extremely professional and helpful, we had not sold or bought a house in 34 years so big changes they walked us through every step.
A big call out to Samanta who was fantastic and always there for us, through endless viewings and there at the end of the phone if we needed her, her support, knowledge, advice and kindness was so remarkable and reassuring.
I would definitely recommend Alan de Maid,
Thank you all
Maria · 11 October 2025 · Alan de Maid Chislehurst
Agent replied · 23 October 2024
Thank you for your lovely review and recommendation Maria. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAs a first time buyer it is a very daunting experience, but everyone at Alan De Maid made the experience a whole lot easier. From the estate agent to mortgage advisor, everything was explained to me in great detail and throughout the whole process they were always available to answer any questions I had.
Thank you to everyone at the Chislehurst branch
Lillie · 11 October 2025 · Alan de Maid Chislehurst
Agent replied · 12 August 2025
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleA friendly and efficient service, I would definitely recommend. James and Caleb in particular were very helpful and responsive throughout the process, providing me with updates whenever I needed and keeping the overall purchase process moving. Thank you!
Victoria · 8 October 2025 · Alan De Maid Orpington
Agent replied · 8 October 2025
Thank you for your kind words! We strive to provide the best service possible and we're so glad that James and Caleb were able to assist you throughout your purchase. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe purchased our current home through Alan de Maid and had a very positive experience. They managed the communication with the sellers really efficiently and kept pushing the solicitors (who were rather useless) to complete on time. Thanks to James and Caleb we managed to move in time for the start of the new school year!
Vibha · 24 September 2025 · Alan De Maid Orpington
Agent replied · 8 October 2025
Thank you for choosing Alan de Maid to help you find your dream home! We are thrilled to hear about your positive experience with our team. Our goal is to make the home buying process as seamless and stress-free as possible. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleDavid and the team did a great job selling our home ‘off-market’ and navigating finding our new home, again ‘off-market’. I would highly recommend.
STEVEN · 18 September 2025 · Alan de Maid Orpington
Agent replied · 23 September 2025
Thank you so much for your kind words! It was a pleasure working with you and we are thrilled that we were able to sell your home and find you a new one, all without going through the market. We appreciate the recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️
I recently sold my house through Alan De Maid in Locksbottom with the help of David Hughes, and I can’t recommend him highly enough. From start to finish, David was exceptional, professional, supportive, and proactive at every stage of the process. His expertise and dedication made what could have been a stressful experience feel seamless. If you are considering selling your home in the area, look no further, David is the person you want on your side. Truly a rock start!!
Kevin · 18 September 2025 · Alan de Maid Orpington
Agent replied · 23 September 2025
Thank you so much for your kind words! We are thrilled to hear about your positive experience with David at Alan De Maid in Locksbottom. Our team strives to provide top-notch service to every client, and we are happy to hear that David's expertise and dedication made your selling process stress-free. Thank you for choosing us and for recommending David to others. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe chose Alan de Maid to manage the sale of our property and they were great from the initial call till completion. …
Monika · 15 September 2025 · Alan de Maid Beckenham
Agent replied · 10 September 2025
Thank you for your fantastic review! We were delighted to work with you on the sale of your property and we're thrilled to hear that our service exceeded your expectations. We have a great team here at Alan de Maid and we're glad that Ross … More
★★★★★ 5/5
GoogleWe had a very positive experience with Alan de Maid - we really would recommend them to anyone in the area looking to sell their property. All the staff were extremely helpful especially Rena who was amazing! We had very tricky buyers and Alan de Maid dealt with it with professionalism and patience and saw it through to completion.
Colleen · 14 September 2025 · Alan de Maid Beckenham
Agent replied · 13 November 2025
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Alan de Maid and that Rena provided exceptional service. We strive to go above and beyond for our clients and we're glad it paid off in the sale of your property. Thank you for recommending us to others in the area. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleOur experience with Alan De Maid Beckenham was nothing short of disastrous. The sale dragged on for 6 months purely due to their incompetence and failure to do the basics of their job. The allocated agent consistently failed to chase relevant parties, didn’t follow up on the management pack, and directly caused a one-month delay to completion.
Communication was appalling. Shockingly, they even lied to us, our solicitor confirmed they never sent an updated memorandum of sale despite insisting they had. No apology has ever been offered for this dishonesty or the repeated mishandling of our sale.
There was zero accountability when we raised a complaint. Handover processes were nonexistent, our agent went on leave at a critical stage without telling us. Multiple professionals in the chain echoed the same frustrations, confirming that Alan De Maid were failing to do their job properly.
Aimee · 4 September 2025 · Alan de Maid Beckenham
Agent replied · 10 September 2025
I am extremely sorry to hear about your negative experience with our team. We take your feedback seriously. Thank you for bringing this to our attention. Please do contact us via EAComplaints@Connellsgroup.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotAfter nearly choosing an Estate Agent i…
After nearly choosing an Estate Agent i had some concerns. I had seen 5 of the best Estate Agents,but was told i had missed Alan De Maid. So Mansoor called and answered all of my concerns in a professional and honest manner. This is a Probate sale but handled so well by them. The photographer/ EPC representative was also professional and polite and produced a photo package that surprised me. Only have to sell it now! Lol
Tim · 3 September 2025 · Alan de Maid Chislehurst
★★★★★ 5/5
GoogleOutstanding service 👏
Thank you very much, David and his team at Locksbottom’s office. They are by far, the best estate agent. David’s knowledge and his communication throughout the whole process is outstanding. David , you’re a star . They give a very personal service. The team are always on hand to support you throughout , what can be a very stressful process. Using Alan de Maid , Locksbottom’s was a pleasure. I would strongly recommend any potential buyers or sellers to instruct this team.
Once again I cannot thank you enough for all your continuous hard work. A pleasure to do business with you.
Thank you
Suzanne · 2 September 2025 · Alan de Maid Orpington
Agent replied · 23 September 2025
Thank you so much for your kind words! We take great pride in providing outstanding service and it means the world to us to receive such positive feedback. We are thrilled that you had a great experience with our team and we look forward to continuing to provide top-notch service to all our clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleTom was great. Always answers the phone or calls back which is what you need when buying or selling. Thank you for keeping us up to date. Jo
Storm · 29 August 2025 · Alan de Maid Chislehurst
Agent replied · 27 December 2025
Thank you for your kind words, Jo! We strive to provide exceptional service to all of our clients and we are so happy to hear that Tom was able to keep you informed throughout the buying/selling process. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleIt took a while in this market but we finally got there, with Sam getting things across the line.
David · 23 August 2025 · Alan de Maid Chislehurst
Agent replied · 27 December 2025
"Thank you for the positive feedback! We are thrilled to hear that Sam was able to help you reach your goals. We value your business and look forward to continuing to provide excellent service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI truly cannot speak highly enough of our experience buying a flat with Alan De Maid. Rena was influential throughout the process for us - she has the perfect balance of friendliness and professionalism, proactiveness and calmness, to make …
George · 15 August 2025 · Alan de Maid Beckenham
Agent replied · 10 September 2025
Thank you for your kind words, George! It means a lot to know that Rena and our team provided an exceptional experience with the perfect balance of friendliness and professionalism. We're thrilled to have been a part of your flat-buying journey! Kind regards, Lucy, Customer Feedback and Support Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
