Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleRoss at Alan De Maid in Beckenham was excellent from the first contact and viewing right through the process to completion of our purchase. He was polite, punctual, prompt in responding to our queries and generally very helpful in liaising …
Tom · 15 August 2025 · Alan de Maid Beckenham
Agent replied · 13 November 2025
Thank you for your fabulous review! We are so glad that Ross provided exceptional service throughout the entire process. Our team at Alan De Maid in Beckenham is dedicated to providing top-notch customer service and we are thrilled to hear … More
★★★★★ 5/5
GoogleVery helpful staff, who patiently supported me through each step of my journey. Compitent, direct and honest, and they found exactly the property I needed.
Vitali · 11 August 2025 · Alan de Maid Beckenham
Agent replied · 10 September 2025
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleRoss looked after our purchase and was great. He was communicative and honest throughout the process, I would highly recommend him and Alan de Maid.
Monique · 11 August 2025 · Alan de Maid Beckenham
Agent replied · 10 September 2025
Thank you for taking the time to leave this wonderful review! Our team takes great pride in providing honest and communicative service, and we're thrilled to hear Ross was able to provide that during your purchase. We appreciate your recommendation. Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJames and Hannah along with the rest of the team supported us from the beginning and often went the extra mile. Highly recommended.
Basav · 5 August 2025 · Alan de Maid West Wickham
Agent replied · 25 August 2025
Thank you for taking the time to share your positive experience, we could not be happier to hear that James, Hannah, and the rest of our team were able to provide exceptional support for your business. Thank you for your recommendation! #CustomersFirst #ExceedingExpectations
Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJames and the team managed my purchase expertly and professionally. They navigated any bumps in the road smoothly and efficiently and I couldn’t have asked for a better experience. I would highly recommend ADM to anyone looking to buy or sell their home.
Sian · 2 August 2025 · Alan De Maid Orpington
Agent replied · 24 August 2025
"Thank you for the kind words, we were happy to help make your home buying experience a smooth one. It was a pleasure working with you and we appreciate your recommendation to others. Happy new home!" #ADM #realestate #professional #expertise
Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSo pleased we went with Alan de Maid for the sale of our property. It became a rather complex process and Annabelle was a star throughout. Always contactable and calm, especially when things got stressful. Everyone we were in contact with at Alan de Maid were professional and helpful. Highly recommend their services.
Lianne · 29 July 2025 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 11 October 2026
Thank you for entrusting us with the sale of your property! We are so happy to hear that our team, especially Annabelle, provided top-notch service during what can be a stressful process. It was our pleasure to assist you and we appreciate your recommendation of our services! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThanks to David, Mia and team.
Louise · 29 July 2025 · Alan de Maid Orpington
Agent replied · 25 August 2025
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI would highly recommend Alan de Maid Locksbottom if you are looking to buy/sell your property. They are a highly talented crew with market knowledge and experience. They are very responsive, on top of the process and will give you realistic feedback & updates. It was great doing business with them. Thank you!
Siddhant · 26 July 2025 · Alan de Maid Orpington
Agent replied · 16 April 2026
Thank you for the glowing review! We are thrilled to hear that our team at Alan de Maid Locksbottom provided you with a positive experience while buying/selling your property. We pride ourselves on our market knowledge and responsive communication. Thank you for trusting us with your business! Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GooglePurchased my new house via Mia at Alan de Maid, we have viewed a couple of properties with them since they were representing a number of properties around our desired area. However, due to varies circumstances, none were successful, but with Mia’s insight and recommendation, we were successfully purchase our new home.
Nelson · 25 July 2025 · Alan de Maid Orpington
Agent replied · 23 September 2025
Thank you for your terrific recommendation and for your complimentary comments and 5* review. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleMassive thanks to Matt, James and Caleb for selling my property. They were professional and ensured the whole process went smoothly while keeping me updated every step of the way. I’m very glad I chose to go with Alan de Maid over other estate agents - they were a dream to work with!
Amisha · 20 July 2025 · Alan De Maid Orpington
Agent replied · 8 October 2025
"Thank you so much for choosing Alan de Maid for your property needs! We are thrilled to have provided you with a professional, smooth process and fantastic communication. It was a pleasure working with you. Thank you for trusting us with your property sale!" #teamworkmakesthedreamwork 🏡💼🙌
Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe team at Alan De Maid in Beckenham helped my partner and I - first buyers - to buy our flat through a very difficult and complex process. We are extremely grateful in particular to Rena: besides being extremely competent, kind and …
Giulia · 15 July 2025 · Alan de Maid Beckenham
Agent replied · 10 September 2025
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our team at Alan De Maid in Beckenham was able to assist you and your partner through your first buying experience. Rena truly … More
★★★★★ 5/5
GoogleWe recently sold our house with ADM, having felt reassured that - as a well known local name - we could trust them with the process. We were right. Samanta, Carina and the team were incredibly efficient and responsive throughout. Would definitely recommend to anyone selling their home.
Hannah · 13 July 2025 · Alan de Maid Chislehurst
Agent replied · 27 December 2025
Hello Hannah,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Samanta, Carina, and the team provided you with efficient and responsive service throughout your home-selling process. Your recommendation means a lot to us.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleOverall, a really good experience! Even though purchasing a house can be quite tedious and stressful, Robin was very helpful and made the process more pleasant and easier to digest. Thank you a lot!
Bea · 12 July 2025 · Alan de Maid Beckenham
Agent replied · 10 September 2025
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleA lovely experience from Rena and all her colleagues at the Beckenham Branch nothing was too much trouble we were extremely happy with the service and the support they offered from start to finish.
Gillian · 12 July 2025 · Alan de Maid Beckenham
Agent replied · 10 September 2025
Thank you for your 5* review Gillian. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleReally nice and helpful people at this agency
Damian · 10 July 2025 · Alan De Maid Orpington
Agent replied · 8 September 2025
Thank you so much for your kind words! We strive to provide excellent service and we are delighted that you had a positive experience at our agency. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI'm absolutely delighted with the service I received from my estate agents. Caleb and James were standout stars throughout the process, but credit goes to the entire team, they were consistently diligent, incredibly time-conscious, and exceptionally professional at every turn.
What impressed me most was their commitment to going above and beyond. Nothing was ever too much trouble, and their attention to detail made a real difference. You can tell they’ve been superbly trained and are well supported behind the scenes.
Not only was the process smooth and efficient, but their expertise offered fantastic value for money. Worth every penny. If you're thinking of selling, this is the team to trust.
Thanks Kevin
Kevin · 10 July 2025 · Alan De Maid Orpington
Agent replied · 8 September 2025
Thank you for taking the time to leave us this great 5* review Kevin. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHelpful and professional agents. I highly recommend. Thank you to the whole team.
Dev · 25 June 2025 · Alan de Maid Orpington
Agent replied · 23 September 2025
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI have total confidence in Alan de Maid estate agents, Beckenham. I received excellent, professional and honest service from Rena Heron, who knew exactly what I was looking for and explained everything clearly step by step. I also think …
Michele · 15 June 2025 · Alan de Maid Beckenham
Agent replied · 15 April 2026
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAlan de Maid have just helped me sell my apartment in Beckenham. Richard, the Branch Manager, was helpful at the outset and honest and accurate in his advice regarding price and negotiation. Once we had an offer the rest of the team were …
Davy · 15 June 2025 · Alan de Maid Beckenham
Agent replied · 10 September 2025
Thank you for taking the time to leave us this tremendous 5* review Davy. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleTake weeks to do anything! Keep passing the ball to colleagues who never call back
B · 14 June 2025 · Alan de Maid Orpington
Agent replied · 16 April 2026
We apologise for any delays you may have experienced. We value your feedback and will ensure better communication in the future. Thank you for bringing this to our attention. Please do contact us via review@countrywide.co.uk if you wish to discuss further your rating and any concerns you may have.
Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt was a long process selling my flat, but Matt and James were so helpful throughout the process and so supportive. Thank you so much!
Samantha · 10 June 2025 · Alan De Maid Orpington
Agent replied · 11 October 2026
Thank you for taking the time to leave us this tremendous 5* review Samantha. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team at Alan de Maid have been great, knowledgeable about the market, strong on communications, and very effective at sales. All especially important while we were outside the country arranging the house sale. The helpful coordination with letting agents, solicitors, and maintenance services has been especially helpful. Would strongly recommend James, Diane, Amy and the whole team.
Steve · 5 June 2025 · Alan De Maid Orpington
Agent replied · 24 June 2025
Hello Steve,
Thank you so much for your wonderful 5* review! We're thrilled to hear that James, Diane, Amy, and the entire team were able to assist you effectively, especially while you were managing the sale from abroad. Your recommendation means a lot to us.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleThis was our second time using James and the team, and we honestly wouldn’t go with anyone else. They were amazing from start to finish, super supportive, always there when we had questions, and just made the whole process feel so much easier.
Thanks to them, we’ve now got our dream home, and we couldn’t be more grateful. They really go above and beyond, and you feel like you’re in safe hands the whole way through. Can’t recommend them enough!
Christian · 4 June 2025 · Alan de Maid West Wickham
Agent replied · 25 August 2025
Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust wanted to big thank you for all fantastic help I have received from all team. Very professional and great service .thank you so much
Anna · 17 May 2025 · Alan De Maid Orpington
Agent replied · 11 October 2026
Thank you for taking the time to leave us your 5* review Anna! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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