Trusted Agent profile
★★★★★
1,185 reviews across 6 offices and 3 platforms
Alan de Maid has six offices, in Bromley (two offices), Beckenham, Chislehurst, West Wickham and Orpington. Together they have 1,185 reviews on three platforms, rated 4.8 out of 5 overall.
1,170
Reviews on Google
All 6 offices
4
Reviews on Facebook
All 6 offices
11
Reviews on Trustpilot
Business-wide
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Alan de Maid's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Alan de Maid, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleBrought my house through ADM. James steared us through the process as first-time buyers, and was able to get a complex chain to complete.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleIn my experience I had with this agency It was a tough one but with their ability to do a great job and ready to do that extra mile for their customers they just made so easy for me especially a big thank you to Hannah and James.
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWith Hannah and James’ assistance they turned what was, on occasion, a stressful time into a positive experience with their kindness, consideration of the situation and professionalism. I wouldn’t hesitate to recommend Alan de Maid if you are thinking of moving.
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleMassive thank you to James Kinsella. We needed to move within 8 weeks, and he worked tirelessly to make this happen! He kept us informed every step of the way, and was happy to help whenever we needed him. We’re now sitting comfortably in our new home with a glass of champagne :)
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleAfter a failed attempt at the "online estate agents" I contacted Alan De Maid, West Wickham branch, and dealt with, initially, the professional branch manager, Lisa, who came and appraised the property and gave her honest opinion on a realistic sale price. The photos and brochure were promptly prepared and then went live on the normal portals. I then had the pleasure of dealing with the wonderful Hannah, who conducted most of the viewings and secured a sale for us twice!! Hannah kept in very regular touch with us throughout the whole process which, as there was no chain, was a quick turnaround to completion. Such a smooth process, I would definitely recommend ADM to anyone wishing to sell their property. Well done to all of you :-)
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
4/5
GoogleVery helpful, efficient and easy to work with.
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWould highly recommend, very professional and supportive from start to finish.
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service throughout. Big thank you to Kerry and Ravina.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleRavina was very helpful in getting our complex purchase over the line - much appreciated!
Thank you Kevin so much for your kind words! - Best Wishes, Scott @ Customer Relations
5/5
GoogleGreat service. Teresa was very diligent following up on any queries and ensured timely completion. Highly recommend.
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAmazing, professional and really helpful team. Being a fist time buyer, they helped a lot to get trough the whole procedure.
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleRalph has been so helpful and accommodating. He has been there at the end of the phone to help and assist me. I highly recommend using this company.
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleReally professional and helpful. Bought from Alan de Maid in March 2022. Kerry helped keep the process moving and gave additional advice. Appreciated.
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe've had an amazing experience with this agency, everything was smooth and easy and Abbey, Bee,Tanya, Oliver and were super kind and helpful. Thank you so much guys!
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleFantastic start to finish - friendly, professional, knowledgeable and responsive. The team (Abbey, Bee, Tanya, Oliver) worked so well together, a well oiled machine!
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleAs a first-time letter, I am happy to say that this was a very smooth and quick process! Abbey and Tanya have both been very helpful and have provided a lot of information during the application/signing.
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRavina helped me with the purchase of my house. I can’t fault the service she gave us. She went above and beyond and made the process as painless as it can be. Easily the best estate agent I have dealt with.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleQuick response from the estate agent Ravina in following up all the pending legal work with the buyer solicitor and the seller solicitor. The service was professional and efficient and I can highly recommend her.
Thank you for your terrific recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleAs a conveyancer I have had a number of clients buying/selling through Ravina and her team. I have always found her to be extremely helpful and professional. I would thoroughly recommend.
Thank you Jack for your kind words and 5* review! - Best wishes, Scott @ Customer Care.
5/5
GoogleRavina and the team helped me sell my house for what was probably in record time and record amount of viewings. She supported and advised me every step of the way with sound advice. Can't recommend enough. Thanks
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleRecently purchased a property through Alan De Maid. Ravina and the team were very helpful throughout the process, keeping me up to date and helping progress the purchase quickly.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleRavina is outstanding. My neighbour sold their property (same as mine) in 2 months and she found a buyer within a week for mine. Her work rate is incredible but importantly she is available and propmptly gives feedback. Very knowleageable and goes the extra mile to get the job done. I will certainly only ever use her in the Bromley area.
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
5/5
GoogleNeeded to sell a rental property from distance and was extremely impressed by the engagement and support from Alan De Maid. Munsoor started the process and was extremely understanding of my circumstances, flexible with his time and made the initial part of the process extremely easy. He then handed over (seamlessly) to Ravina who really went the extra mile, helping me navigate the world of solicitors and engaging with them once the process was started. She then guided me through every step of the way clearly explaining and helping to press the right people at the right time. Extremely good service taking a lot of the stress and pressure away from what is usually an extremely challenging process. Very much appreciated. Thank you!
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GooglePerfect experience as a tenant moving into a new property, from start to finish the whole team has been very professional, and extremely helpful & supportive during the move. Big thanks to Tanya J, Abbey K, Bee C & everyone else involved. Would highly recommend!
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bromley (The Old Municipal Buildings) has the most, with 348 reviews rated 4.6 out of 5, followed by Beckenham with 233.
The six Alan de Maid offices, by town:
Yes. In The Trusted Agent 2026 awards, Beckenham won Gold, Bromley won Gold and Chislehurst won Trusted Agent.
