Trusted Agent profile
★★★★★
1,185 reviews across 6 offices and 3 platforms
Alan de Maid has six offices, in Bromley (two offices), Beckenham, Chislehurst, West Wickham and Orpington. Together they have 1,185 reviews on three platforms, rated 4.8 out of 5 overall.
1,170
Reviews on Google
All 6 offices
4
Reviews on Facebook
All 6 offices
11
Reviews on Trustpilot
Business-wide
Alan de Maid's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleTeresa, Kerry and Franck are exceptional and I could not recommend them more highly. Personal service from start to finish, always available to answer any questions and an eye for detail when it comes to pictures and particulars as if the property was their own. 10/10.
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleAfter a difficult start with many staff changes, things really improved when Theresa and Franck took over They were both extremely helpful and hands on throughout the whole sale process Franck in particular filled in with communication with both ours and vendors solicitors At a difficult time of the mini budget for sales we received an excellent service to completion of contract. Thank -You
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
5/5
GoogleThrough a challenging sales process, Alan De Maid were excellent. In particular Kerry, who went out of her way to intervene where necessary, find solutions and made sure that everyone was kept up to date. Thank you, Kerry
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you Kerry and Franck for selling our home. Excellent customer service. The photos were great too!
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAn Excellent Estate Agent with a long-standing tradition for high quality service. I cannot thank Franck, Teresa and the team enough for helping me to sell my house. They were completely professional at every step and kept me totally up to date explaining every stage of the process. Many many thanks.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleHad a wonderful experience with Alan de Maid on our house buying process. Kerry Dexter was absolutely brilliant. She always kept us informed and was on top of things so that everything goes smoothly. She was very helpful when we needed information or advice. Thank you Kerry and the entire team at Alan de Maid.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleKerry, has worked tirelessly to get our house sale over the line. Thank you Kerry and all the team at Chislehurst.
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleVery pleasant experience, agents are great and give swift responses. Franck was very helpful throughout the whole process when small hurdles were met.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleFranck and the team were very professional and helpful during the whole process of buying our new house, despite the case was not easy due to a complex chain and other constraints. We are very very satisfied about the service received.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleWe bought a property via ADM (selling our own via another agent) and based on the experience I would strongly recommend the team and especially Kerry, who really went the extra mile during a tricky process. She put a lot of hours in constantly chasing up questions and progress from all parties, and got us over the line when at times it felt like things were looking rocky!
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleJust want to say a massive thank you to Kerry and Theresa for their support with the sale of our property. The offer was fast and at a great price thanks to putting the property on the market when suggested. They also chased solicitors, going above and beyond to get exchange and completion over the line. Thank you!
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleKerry and the team at Alan de Maid were great with our purchase. Kerry was always proactive and kept us updated regularly. Kerry was also very helpful and accommodating with us viewing the property several times or when arranging for surveyors etc. I would highly recommend Kerry and the team at Alan de Maid in Chislehurst.
Many thanks for your fantastic recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHuge thanks to Teresa, Kerry and Frank! Professional and sensitive throughout with excellent communication.
Thank you for taking the time to leave us this great review. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery Very satisfied and happy with the entire team. The entire team at Chislehurst office makes themselves available always. Friendly advise and approachable.
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleKerry Dexter was lovely to work with, really helped with the process and timing of the sale - thank you!
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
4/5
GoogleVery happy with all the help I had when buying my first property. Kerry especially was amazing, keeping me updated and informed throughout the process.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
Google1st rate from Franck and Kerry. Franck was a delight (was selling my late aunt's house) was very compassionate and never felt rushed.Kerry kept me up to date with everything that was happening, so making it a smooth journey from the beginning to the end.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleKerry and the team at Alan de Maid were great with our purchase. Kerry was always proactive and kept us updated regularly. Kerry was also very helpful and accommodating with us viewing the property several times or when arranging for surveyors etc. I would highly recommend Kerry and the team at Alan de Maid in Chislehurst.
Many thanks for your fantastic recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe recently sold our house through the Beckenham branch of ADM as we were buying our new house through the ADM West Wickham branch. Hannah at the West Wickham Branch we so helpful from the first point of contact . She obviously knows her local market very well as we now have a house that we really love and cherish. I cannot thank the whole company enough. In a perfect world the best way is to buy and sell through ADM. Darren
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleAndrea and Ravina were extremely helpful, professional and efficient when taking us through the buying and selling process and keeping us informed along the way. Many thanks!
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleA massive thank you to Ravina and Andrea. Fantastic customer service throughout. The comms was always brilliant and I always got a call after I emailed which was appreciated. It made our property sale a smooth process. Highly recommended.
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you Ravina Fermah for all her help. We are really grateful to have had you helping us. Ravina has made the difference in our sell. We had a hard time with selling our property due to house market crisis, yet she has been able to manage the situation with confidence and professionalism. We sold our house at the asking price thanks to her. Thank you for Ravina, and also Munsoor. Best wishes Elisa
Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery friendly staff - especially Lisa!
Thank you Harriet for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleWe have been most impressed with the staff at Alan de Maid in Beckenham. Communication is key to a successful relationship, and I cannot fault the staff for the way they have kept us promptly informed on all matters - viewings, feedback from viewings, responding to emails and addressing our concerns. Many thanks to you all. It has been a pleasure working with you. I would definitely recommend this estate agent.
Thank you for your superb recommendation and 5* review. Best wishes, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Alan de Maid, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and up to 3 trusted local agents will be in touch.
Bromley (The Old Municipal Buildings) has the most, with 348 reviews rated 4.6 out of 5, followed by Beckenham with 233.
The six Alan de Maid offices, by town:
Yes. In The Trusted Agent 2026 awards, Beckenham won Gold, Bromley won Gold and Chislehurst won Trusted Agent.
