Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe instructed Alan de Maid to sell our dear dads home shortly after he passed away. It was an emotional time but with the help from the efficient and professional team in Orpington, we felt they did everything possible to complete the sale on our behalf.
Due to probate the sale took longer than normal. We were kept informed throughout the process. Diane and Rebecca were a pleasure to deal with and we would highly recommend Alan de Maid to both purchasers and sellers.
Sally · 25 October 2023 · Alan De Maid Orpington
Agent replied · 24 October 2024
Thanks for the excellent recommendation and 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe used Alan de Maid for the sale of our parents house, and their service was excellent. The sale was rather more complex than we had imagined, but the continued communication and support from Rebecca, in particular, was excellent, and much appreciated.
Liz · 25 October 2023 · Alan De Maid Orpington
Agent replied · 24 October 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat from start to finish, in what was at times a challenging process. The sale of our house was smooth with great communication and whilst our original purchase didn’t work out, Diane really pushed the chain to make sure it all still happened.
James is a total credit to the business and I really appreciated the candid updates.
S · 25 October 2023 · Alan De Maid Orpington
Agent replied · 24 October 2024
Thank you for your wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have nothing but praise for the Orpington team. The whole sales process was handled with a level of professionalism rarely seen in this fast paced life we all lead.
The service from day one with the initial paperwork, follwed by the excellent photography, the EPC, the viewings and then the sale progression was faultless. At all times we were kept fully informed.
We would recommend Alan De Maid to anyone looking for an estate agent.
LOLIAN · 25 October 2023 · Alan De Maid Orpington
Agent replied · 24 October 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery impressed by James and all the team at Alan de Maid! They handled the sale of our property brilliantly. Communication was excellent throughout, and the whole process was very organised and well-managed. Would highly recommended their services!
Daniela · 25 October 2023 · Alan De Maid Orpington
Agent replied · 24 October 2024
Thank you for your excellent recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDiane And James helped us a lot in the process of buying our first home in Orpington. They both are great sales team, listened to our needs and giving us realistic timelines. They got us the best possible deal. We will definately use their service in the future.
Thank you Diane And Thank you James
For Your fantastic work, I am recommending you to friends who will also search for their next home.
Anna · 25 October 2023 · Alan De Maid Orpington
Agent replied · 24 October 2024
Thanks for the excellent recommendation and 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently used Alan De Maid in Orpington to sell my house and although we had some delays, that weren’t their fault, they dealt with the whole thing in an efficient and friendly manner. I would particularly like to thank Dario who took some amazing air shots of the house, and James who mainly dealt with the sale and complications we encountered , he went out of his way to make sure things ran as smoothly as possible. I would highly recommend them.
Nicola · 25 October 2023 · Alan De Maid Orpington
Agent replied · 24 October 2024
Thanks for the excellent recommendation and 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe switched to Alan De Maid from Cockburns as we had not been happy with their service last year selling my late mother's property. James was very professional and helpful. He kept us informed throughout the process & the team at the office dealt with any queries that came up straight away. I would definitely recommend them & would use them again in the future.
T · 25 October 2023 · Alan De Maid Orpington
Agent replied · 24 October 2024
Thanks for your great 5* review! - Best wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleI highly recommend Alan De Maid from Orpington.
We bought our first house through them and the whole process was smooth and stress free.
Big shout out for Dario who went above and beyond for us.
Definitely will contact him again in the future.
Maria · 25 October 2023 · Alan De Maid Orpington
Agent replied · 24 October 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleI recently helped a friend who was 79 to buy and sell through Alan de Maid. They were extremely patient and conducted all viewings on his property with professionalism and empathy for my friend's feelings who found the experience quite distressing. He was reassured and helped along the way as the sale and purchase were not at all straight forward. James, Rebecca and the team were great. I f there was a problem they did their level best to sort it rather than just wait to see if it sorted itself.
Andrew · 25 October 2023 · Alan De Maid Orpington
Agent replied · 24 October 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWhat a fabulous service we received when selling my elderly parents bungalow in Orpington. They were very mindful that relocating my elderly parents to Suffolk was stressful for them. They were incredibly kind, caring and never pushy. Their communication was excellent and their photos of the property were very professional. They found the perfect elderly gentleman for their bungalow and this really helped my parents, meeting him several times and knowing someone lovely was moving in. They dealt with me mainly so not to overload my parents. The sale went through very smoothly and Alan De Maid made that happen with a very professional service from start to finish. Thank you very much.
Christine · 25 October 2023 · Alan De Maid Orpington
Agent replied · 24 October 2024
Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleADM were helpful from start to finish , although that was not long at all……
great Communication & very professional.
I would definitely recommend & use again.
Deborah
Deborah · 24 October 2023 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 23 October 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI can't recommend this team in West Wickham enough. They were so helpful. I was going through chemotherapy whilst trying to sell my property I am very grateful for all their kindness. Nothing was too much trouble for them....James, Hannah and Lisa, thank you so much x
Susan · 19 October 2023 · Alan de Maid West Wickham
Agent replied · 15 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI brought my property through the West Wickham branch and Hannah was the agent. She kept me in the loop, any problems she helped get them resolved, always returned my call/reply to email. Made the whole process run smoothly. Great agent very professional and would recommend.
Joanna · 19 October 2023 · Alan de Maid West Wickham
Agent replied · 15 June 2024
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 1/5
GoogleUNPROFESSIONAL. DISAPPOINTING. LAZY!
ARABELLA · 16 October 2023 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Hello Arabella! We have contacted our local team about your concerns, however, they were unable to find any record of you being a client of the local team. Please do contact us via review@countrywide.co.uk with further details of your experience and how you are a client of our local team. Kind regards, Scott @ Customer Care
★★★★★ 5/5
GoogleSold house via Ravina.
your team done everything so quickly, very professional and friendly service that I have never had. highly recommend your service again.
your very good at negotiating and always thinking from customer angle. Thank you for your hard work and service. xx
Cindy · 16 October 2023 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom the very start of our house moving journey Alan De Maid have been with us all the way. Kept us updated regularly, giving good advice. A mention for Ravina, always able to answer our questions and concerns offering calm and reassurance.
Tina · 16 October 2023 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have just completed our house purchase via Alan de Maid, our agent is Ravina. The entire team have been extremely helpful throughout the process. They’re always available when we need to come for a visit or have surveyors/builders come to assess the property before we exchange. Ravina especially has been very communicative and managed communications with both our solicitors and the sellers promptly!
Liz · 16 October 2023 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleI found the team at Alan de Maid very professional whilst also offering a personal service. Our house sale process had its ups and downs, but at all points we were kept up to date with what was going on, and the dialogue between all parties was maintained very well. Thank you for helping us and for keeping positive throughout!
Louise · 16 October 2023 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
Ben · 14 October 2023 · Alan de Maid Beckenham
Agent replied · 10 June 2024
Thank you for taking the time to leave us a 5* review.
★★★★★ 5/5
GoogleI had excellent, friendly and professional service from the Beckenham office team. The sale took longer than expected but they were always available and helpful with good knowledge of the local market.
Nigel · 14 October 2023 · Alan de Maid Beckenham
Agent replied · 10 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWithout a doubt the best estate agent experience I have had. ADM helped me with the purchase of my first property and worked around the clock to ensure that the entire process for the purchase took less than 12 weeks from our first viewing to completion.
I want to give a special shout-out to Gina who was absolutely amazing throughout the entire process. She responded quickly to all emails and made sure that the process was as smooth as possible for both buyer and seller.
Highly recommended!
Luai · 13 October 2023 · Alan de Maid Beckenham
Agent replied · 10 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service and lovely team. Would definitely recommend using Alan De Maid
Talha · 11 October 2023 · Alan de Maid Chislehurst
Agent replied · 16 June 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrist class service from ADM in Chislehurst. Big thanks to Franck who was dealing with our sale.
Kasia · 11 October 2023 · Alan de Maid Chislehurst
Agent replied · 16 June 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
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