Trusted Agent profile

Alan de Maid estate agents in Bromley, Beckenham, Chislehurst and 2 more

4.8

★★★★★ Excellent

1,185 reviews across 6 offices and 3 platforms

Alan de Maid has six offices, in Bromley (two offices), Beckenham, Chislehurst, West Wickham and Orpington. Together they have 1,185 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,170

Reviews on Google

All 6 offices

Facebook logo

4.0 / 5

4

Reviews on Facebook

All 6 offices

Trustpilot logo

11

Reviews on Trustpilot

Business-wide

Our offices

Alan de Maid's six offices, most reviewed first. Each has its own page.

Latest reviews from every Alan de Maid office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Very pleased to have had a trouble free sale of a one bed room flat. Had a number of viewings as soon as the property went on the market and quickly got an acceptable offer. Was recommended Amphlett Lissimore as solicitors who were excellent and was able to exchange contracts within 2 months of accepting offer. Completed 5 days later.

Stephen · 14 January 2024 · Alan de Maid Bromley (The Old Municipal Buildings)

Agent replied · 12 June 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Very happy with service I received from Ravina at Alan De Maid. From start to finish Ravina was very professional, kept me updated throughout journey of selling my property either my telephone conversation or email. Thank you Ravina.

Sharon · 14 January 2024 · Alan de Maid Bromley (The Old Municipal Buildings)

Agent replied · 12 June 2024

Thank you for your 5*'s and kind comments! It is wonderful to see another positive review left for our local and hardworking team. Kind regards, Scott @ Customer Care

5/5

Google

I got a lot of help from Ravina Fermah and I am very satisfied with Alan de Maid. They recommended me the best lawyers, Found me amazing buyer. Ravina even helped clear out my appartment, recommended charities. She managed everything to highest standard whilst i was travelling overseas Thank you everyone

Vivi-Ann · 14 January 2024 · Alan de Maid Bromley (The Old Municipal Buildings)

Agent replied · 12 June 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Lisa and her team were amazing. We had a difficult sale and everything went very smoothly.

Phil · 12 January 2024 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for your excellent 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Was helped by the branch manager Lisa in purchasing my first home - she did an amazing job! Thanks for all your help Lisa!

Conor · 12 January 2024 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Selling a property is never easy but selling one when you live in a different part of the country makes it an even greater challenge. Working with Lisa Knight and the team at the Beckenham branch of ADM made the whole process so much easier. We consulted with a couple of different agencies before signing up with ADM. Lisa's professionalism, knowledge of the local area and outstanding knowledge of the market made our choice very easy. From day one, the attention to detail, timely and accurate communication was fantastic from the team. They were all so helpful and knowledgeable, guiding us through the process. Lisa Knight particularly stands out as someone who is credible, genuine and is a credit to the profession. We have had a number of poor experiences in the past where we have both bought and sold properties local to Beckenham. The personalised service and great care demonstrated by Lisa was incredible and she went over and above to navigate us through a number of complex issues to secure the sale. We can't thank Lisa and her team enough for all their help and support and would highly recommend the branch and Lisa to any prospective client looking to buy or sell property in the future. With great thanks, Mary and Peter

Bridie · 11 January 2024 · Alan de Maid Beckenham

Agent replied · 9 June 2024

Thank you Bridie for your 5* review and fantastic comments! Best wishes, Scott @ Customer Care

5/5

Google

We had an excellent experience with Alan de Maid in Beckenham. We recently bought a house through them and they have supported us all the way through. Communication was punctual, Ross has gone the extra mile to meet all our requests. A friendly and helpful team, Lisa has been exceptional in making things moving quickly and avoid the purchase to fall through. We moved a month ago and Ross is still kindly liaising with the seller whenever we've got questions. Lovely and super approachable guy, everybody we spoke to in the office has been helpful. If we ever decide to sell again, we are definitely going to appoint Alain de Maid in Beckenham!

Cristina · 11 January 2024 · Alan de Maid Beckenham

Agent replied · 9 June 2024

Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Used AdM to sell two houses recently. It’s not been a sellers market and the buyers were both challenging. The team were very helpful and professional and kept me up to date weekly if not daily at times. I couldn’t fault their effort. I would highly recommend them.

Steve · 29 December 2023 · Alan De Maid Orpington

Agent replied · 24 October 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Very nice and professional team, we have felt really well advice and supported by them, specially Hannah, who guided us through the whole process of the purchase.

Daniel · 18 December 2023 · Alan de Maid West Wickham

Agent replied · 15 June 2024

Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

The team at Alan De Maid were really helpful throughout our house purchase. Hannah and James were really pleasant and personable, dealt with any queries efficiently and always kept us up to date. Everything went really smoothly and I would definitely recommend their service. Thank you Alan De Maid!

Alison · 18 December 2023 · Alan de Maid West Wickham

Agent replied · 15 June 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service and market advice as always from the Alan de Maid team. Ravina and co always go the extra mile. Highly recommend.

Michael · 15 December 2023 · Alan de Maid Bromley (The Old Municipal Buildings)

Agent replied · 12 June 2024

Thanks for the wonderful recommendation and 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

We have gone through Alan de Maid to find a rental property. The team were brilliant and incredibly helpful answering any questions we had, communication were excellent, I highly recommend it for excellent service.

Liv2Design · 15 December 2023 · Alan de Maid Bromley (The Old Municipal Buildings)

Agent replied · 12 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

I recently went with Alan De Maid to buy a Flat! From day one there services were brilliant. They did great customer service, made sure I had the right address to the property and also knew where to park when I viewed the flat! In the process of completing to buy the property, they recommended the solicitors called Lewis Nedas Law. They were brilliant from the start as well. Always emailing or phoning me to get certain information or clarification as well. Daniel

Dan · 15 December 2023 · Alan de Maid Bromley (The Old Municipal Buildings)

Agent replied · 12 June 2024

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Ross at Alan De Maid is so genuine and friendly and made finding and purchasing our home a positive experience. Thank you.

Sappho · 13 December 2023 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I brought a flat and the service was excellent 👌 Ross and Lisa were brilliant helped me out from start to finish .kept me updated all the time …

Dona · 13 December 2023 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Wonderful experience. As a first time buyer I found all the agents in Beckenham amazing to deal with, knowledgeable, responsive and most key no 'guff' but straight talking. Use them not a bigger chain. Their connection to the local area and the stakeholders one needs to complete a transaction are second to done.

Bob · 13 December 2023 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for your terrific 5* review Bob. Best wishes, Lucy, Customer Relations.

5/5

Google

Incredibly great experience buying a property via Alan De Maid. The entire team were friendly, answered all my questions quickly and kept me in the loop at all stages. Lisa was especially helpful and made the whole experience far less stressful than it could have been, and went above and beyond to help me out. I'll 100% be using to Alan De Maid and Lisa if I come to selling in the future.

Billy · 12 December 2023 · Alan de Maid Beckenham

Agent replied · 9 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

A really great experience selling our property with Lisa at Alan De Maid in Beckenham. Lisa and her team were great at communicating throughout the process and were friendly, professional and honest at all times. This made what is often a stressful process as smooth and issue free as possible. I'd highly recommend working with Alan De Maid Beckenham for your property sale.

Tom · 12 December 2023 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

When it came to selling our house, Alan de Maid really stood out to us as the Estate Agent of choice. Lisa is so passionate and knowledgeable about the local area and market that we knew straight away our property would be in good hands and the team were brilliant throughout the entire process. They were always available, helpful and understanding when problems arose making the whole experience that much easier. Thanks so much for all your help

Peter · 12 December 2023 · Alan de Maid Beckenham

Agent replied · 9 June 2024

Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.

1/5

Google

very dissapointed with your service, unprofessional

Georgiana · 29 November 2023 · Alan De Maid Orpington

Agent replied · 24 October 2024

Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.

1/5

Google

My family dealt with them they gave extremely poor service

AV · 29 November 2023 · Alan De Maid Orpington

Agent replied · 24 October 2024

Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.

1/5

Google

Very good in undervaluing properties and than selling to own beneficiaries

Shub · 29 November 2023 · Alan De Maid Orpington

Agent replied · 24 October 2024

Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.

5/5

Google

Good service, they were very helpful and quick to reply to emails.

Joshua · 29 November 2023 · Alan De Maid Orpington

Agent replied · 24 October 2024

Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

1/5

Google

Appalling service no response for more than 5 days, customer service is clearly not a priority for them. There is definitely something going on behind the scenes with their property selling.

Zain · 29 November 2023 · Alan De Maid Orpington

Agent replied · 24 October 2024

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

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Awards

The Trusted Agent 2026 results for Alan de Maid, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Alan de Maid

Which Alan de Maid office has the most reviews?

Bromley (The Old Municipal Buildings) has the most, with 348 reviews rated 4.6 out of 5, followed by Beckenham with 233.

Where are the Alan de Maid offices?

The six Alan de Maid offices, by town:

Has Alan de Maid won any awards?

Yes. In The Trusted Agent 2026 awards, Beckenham won Gold, Bromley won Gold and Chislehurst won Trusted Agent.

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