Trusted Agent profile
★★★★★
1,185 reviews across 6 offices and 3 platforms
Alan de Maid has six offices, in Bromley (two offices), Beckenham, Chislehurst, West Wickham and Orpington. Together they have 1,185 reviews on three platforms, rated 4.8 out of 5 overall.
1,170
Reviews on Google
All 6 offices
4
Reviews on Facebook
All 6 offices
11
Reviews on Trustpilot
Business-wide
Alan de Maid's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleRavina has been great showing us beautiful homes with great energy; enthusiasm and knowledge, while she was away the team was very helpful and professional, Munsoor did his best to accommodate our availability, which is much appreciated. Great experience so far !
Very kind of you to leave our local team this 5* review! I shall ensure they are made aware of your wonderful comments! Best wishes, Scott @ Customer Care
5/5
GoogleI had been looking to buy a house for over 2 years, with poor results. My point of contact at Alan De Maid was Robin, who took the time and patience to identify a property for me, also recommending a firm to carry out remedial works. A very effective and courteous service that I do not hesitate to recommend.
Thank you Cris Ferrante for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleI've had an excellent experience with Alan De Maid, specifically with Amir who took care of the sale of my flat. It was a particularly challenging sale and he remained calm and extremely helpful throughout. He is an incredible agent and genuinely wants the best for his clients. I have no hesitation recommending Amir and the team to help you achieve the best possible outcome of your sale.
Very kind of you to leave our local team this 5* review! I shall ensure they are made aware of your wonderful comments! Best wishes, Scott @ Customer Care
5/5
FacebookWithout hesitation I can recommend this estate agent as the best around. We tried other estate agents to sell our property and didn’t have any luck. Then along come James from Alan De Maid and had our property sold within the first couple of weeks. Friendly professional service throughout, absolutely faultless. Thanks so much James!
5/5
GoogleI bought our first house in West Wickham recently. The whole process was made so smooth and stress free by Alan de Maid. I would want to send my special thanks to Hannah and James for helping us through the whole process of property purchase. Their prompt response and constant touch with Vendor made it so easy for us to follow through on our queries.
Varun Patel thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWould 100% recommend - Amir was a massive help to us while purchasing our first home, super professional, friendly and always on hand to help with any queries! Thank you!
Thank you Chloe Collins for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe staff at the branch were all very helpful and professional; always offering to help every step-of-the-way, to the purchase of my new home. thank you.
Thank you for taking the time to leave us this amazing 5* review Alexander. Kind regards Lucy, Customer Relations.
5/5
GoogleJames and Rebecca were amazing agents, very professional. Always available, proactive, they were willing to sort our questions out as soon as possible. If you buy a property via them then you are very luck since you are in good hands then!
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleAbsolutely amazing customer service from beginning to end ! . Handling our sale and purchase . Regular updates without the chasing … Nothing was too much trouble 😮 James was so professional and helpful ! And the new addition Matt is a great asset to the team at Alan De Maid Thank you guys so much x
Thank you for your terrific 5* review Michelle. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe instructed Alan de Maid to handle the sale of our late father’s house. We were fortunate to have James assigned to our case, and we couldn’t have been more pleased with his professionalism, kindness, and patience throughout this emotional process. James took the time to explain each step thoroughly and consistently kept us informed with regular updates via phone calls, emails and texts. We highly commend Alan de Maid and specifically James Foyle for their exceptional service. Without hesitation, we would choose them again for any future house sales.
Thanks for the wonderful 5* review and thanks for your kind words Claire! Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat estate agents!
Many thanks George for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThanks to Ravina Fermah and the team for all the help and persistence shown!
Neil, it’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleRavina was fab! We really appreciated her personal touch. Despite many set backs she worked really hard to get our sale through! Thank you!!!
Many thanks Susie for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWhat a pleasure to deal with Ravina at Alan De Maid. Always prompt with replies and viewings and has made the process so easy. 6 stars wasn't an option annoyingly. James Witt
Many thanks for your fantastic 5* review James. Best wishes, Lucy, Customer Relations.
5/5
GoogleHighly recommend Alan De Maid. Just exchanged on the sale of my Grandmothers house and Ravina was our agent, she was professional, full of energy and so helpful during the whole process. Thank you Ravina!!
Thank you Jenny for your excellent recommendation and 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. I look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleRavina Fermah at ADM provided an excellent service in selling a property for me. Ravina’s energy, focus and warm communication kept all parties connected and maintained momentum towards completion. Property transactions can be a long journey and having an agent who doesn’t lose interest is essential. Thanks Ravina!
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI recently bought a flat through Alan De Maid and the agent was Ravina Fermah. It was a great experience throughout as she was always welcoming. She acted as a great point of contact between us and the sellers. We also used the solicitors Lewis Nedas law recommended by Ravina and we are really satisfied with them as well. Would highly recommend Ravina
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe just exchanged on a house with Alan De Maid (completing next week) and were very happy with the service. Ravina was our point of contact, found us our perfect house, and was great with her communication through the whole process (including speaking up and down the chain to help us progress). I would 100% recommend them as estate agents to anyone buying in the area.
Thank you for taking the time to leave us your glowing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI’m an estate agent with over 20 years experience and have never done a review for another estate agent, however this guys deserve it. Amir, Ross and the rest of the team are efficient and always ready to help whenever they can. If you live in an area that is covered by this guys, don’t hesitate in calling them. Well done team, keep up the good work.
Rafike, thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat service offered by James in Alan De Maid Orpington branch. The buying process was delayed due to documentation between solicitors, but James helped coordinate all that and pushed it a bit from his side. He was also transparent with both sides of the transaction and helped to get through the exchange. I would surely recommend Alan De Maid services in Orpington.
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service from start to finish selling our house, especially finding a buyer quickly & closing the sale. Thank you Hannah, Lisa & James for helping us move to our new home.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe had a great experience with this agency and the team has provided an excellent professional service. James was helpful with any queries and proactive throughout our buying process. We couldn’t have been happier with the results, thank you all. Would highly recommend them.
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleI worked with the lettings team from Alan De Maid Bromley; Ndidi, Tanya and Bee. Thank you for all your help in making our search and move so smooth. Special thank you to Bee who was so polite and patient whilst showing me the property. Dilan & Baris
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI would highly recommend Alan De Maid in Bromley. The staff were very friendly, helpful and professional at all times. Ravina and Ralph helped to minimise stress during the move and they were very informative and supportive. Thank you for helping me with the purchase of my new property.
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Alan de Maid, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Bromley (The Old Municipal Buildings) has the most, with 348 reviews rated 4.6 out of 5, followed by Beckenham with 233.
The six Alan de Maid offices, by town:
Yes. In The Trusted Agent 2026 awards, Beckenham won Gold, Bromley won Gold and Chislehurst won Trusted Agent.
